Facepunch Studios Opiniones 46

i did not use any cheat or lua but still banned do not play rust

Contacted Facepunch community/player manager after receiving homophobic abuse in the game. And got this reply "Community-run servers are all privately owned/paid for by the individual administrators and are not affiliated with Facepunch. They are allowed to run their servers as they see fit, pending they are not breaking any actual laws. In the event their moderation style does not work for you, we recommend seek out a new server that better suits your experience"

I was to find a server that bests suits my experience of receiving homophobic abuse. Absolutely the worst experience in dealing with anyone from any company that states they have zero tolerance toward racism and homophobic abuse.

I reported a cheater with my account, which has thousands of hours of playtime, because in the dark, he sniped our entire clan. Three minutes later, the cheater was banned, and five minutes later, I was banned as well. I informed support that this significantly decreases the value of my account. 'Luke,' the junior support, didn’t help but instead sent me a link explaining what a ban means and kept closing my tickets. A team of kids seems to be running Facepunch. Unfortunately, all the hours I invested were for nothing.

My Steam was hacked somehow because of the Huge Data breach even me having 2way authentication on steam! Got a Message in the morning on Steam that I got VAC banned! on Rust I don't even play the crap game got it as a gift! Contacted Facepunch Studio and explained about the Data Breach and that I got Hacked! they did not give a damb ! unhelpful and RUDE! and not listening to a word i said that I was hack by saying (We do not condone ban evasion) Just told them I was hacked w.t.f Is the guy that replied Stupid!! listen TO
Orkel,s RUDE REPLY!!!...............

If a game account is used to cheat then it will be permanently banned, even if someone else used the account to cheat

Making a new Steam account after being game banned will result in that account being banned as well. We do not condone ban evasion.
While we understand this can be frustrating we must have a zero tolerance policy for cheating to foster a fair game that players will enjoy. In order for a zero tolerance policy to be effective we must hold users responsible for the security of their account.
When using Steam

Wurde gebannt ohne begründung vom Anticheat wobei ich nicht gecheatet habe und das aufgrund weil ich eine Musik software auf hatte usw. der support antwortet nicht mehr und kümmern sich nicht ums geringste. Ich habe mir alles angeguckt und ich habe in keinsterweise gegen die Terms vestoßen somit ist das alles rechswiedrig was die tun!

Kompletny brak wsparcia po włamaniu na konto
Muszę podzielić się swoim absolutnie koszmarnym doświadczeniem z obsługą klienta Facepunch po tym, jak moje konto zostało zhakowane. Jestem zbulwersowany brakiem odpowiedniej reakcji i wsparcia w tak poważnej sytuacji.

Włamanie na konto:
Kilka tygodni temu moje konto zostało zhakowane pomimo włączonej weryfikacji dwuetapowej. Włamywacz przejął kontrolę nad moimi danymi, sprzedał wszystkie moje przedmioty i całkowicie zniszczył moje konto. To był dla mnie ogromny cios, ponieważ spędziłem wiele godzin na budowaniu swojego konta i zbieraniu tych przedmiotów.

Brak rzeczywistej pomocy:
Zaraz po odkryciu włamania skontaktowałem się z obsługą klienta Facepunch, licząc na szybką i skuteczną pomoc. Niestety, zamiast rzeczywistej pomocy, otrzymywałem jedynie automatyczne odpowiedzi, które były zupełnie nieadekwatne do mojego problemu. Nikt nie zadał sobie trudu, by zrozumieć moją sytuację.

Otrzymanie bana:
Jakby tego było mało, włamywacz grał na czitach, co doprowadziło do tego, że moje konto zostało zbanowane. To jest absolutnie niesprawiedliwe, że ofiara włamania zostaje ukarana za działania hakera. Próbowałem to wyjaśnić, ale moje zgłoszenia były ignorowane lub zbywane automatycznymi odpowiedziami.

Zautomatyzowane odpowiedzi:
Cała komunikacja z obsługą klienta Facepunch polegała na otrzymywaniu zautomatyzowanych, bezosobowych odpowiedzi, które nie rozwiązywały żadnego z moich problemów. To jest po prostu żałosne, że w tak poważnych przypadkach nie można porozmawiać z prawdziwą osobą.

Brak skuteczności i opieszałość:
Pomimo wielokrotnych prób uzyskania pomocy, Facepunch nie był w stanie ani zabezpieczyć mojego konta, ani przywrócić mi dostępu do niego. Cały proces trwał zbyt długo, a ja zostałem pozostawiony sam sobie bez jakiegokolwiek rozwiązania.

Podsumowując, moje doświadczenie z obsługą klienta Facepunch było absolutnie katastrofalne. Nie tylko straciłem dostęp do mojego konta i przedmiotów z powodu włamania, ale teraz zostałem także zbanowany. Facepunch kompletnie zawiódł mnie w tej sytuacji, pomimo posiadania włączonej weryfikacji dwuetapowej. Jeśli cenicie sobie bezpieczeństwo swoich kont i oczekujecie chociażby minimalnej pomocy w przypadku problemów, stanowczo odradzam korzystanie z usług Facepunch.

Why do you let cheating go on in this game I paid good money for this game just to find cheaters in almost all server's I have spoken with other game players and have come to the conclusion that you don't care you just like to take peoples money
Regards
Tim

Ich bin sehr zufrieden mit dem Spiel, es gibt jeden Monat ein Update, ich finde zwar das es nach einer weile langweilig wird, jedoch ist das Spielkonzept echt cool und für den Preis echt genial, habe es per Steam gekauft, wer auf OpenWorld Spiele steht und Survival, sollte sich Rust auf jeden fall anschauen!

I bought a pc online and it was hwid banned when I got it, they wouldn’t lift my vac ban as I was not aware the seller sold the pc for that reason in the aftermath. Spent almost 3 months trying to fix this and they don’t give a care in the world do not waste your time playing this game if you want a vac badge on your profile

I love your games! I wish I could faster see garry's mod 2

May 2022 after collecting skins from twitch drops for many years and having my account since Alpha. All my skins have been removed and once more I could NOT re add them and they have now all gone. Years worth. I have tried numerous time to contact Facepunch they just send egeneric responses not even by a human. I am done with there games Ignorance of the highest level.

how is rust so popular someone please tell me like the game is so trashly made only offlines hackers and zergs there no fun to just farm all day and lose it all in ur sleep game is trash

They give 0 care about the console community. Make custom servers already. Its such a horribly ran company. Get good at what you do.

I didn't spend 80 bucks for people to invade and steel everything I spent days to aquire ( 15 hrs everyday with locks on everything) to have everything stolen every couple of days. I want a refund and if you haven't bought this game DONT WAST YOUR MONEY OR YOUR TIME THIS IS A THIEVES GAME!!!!!!!!!!!!!!. THE MAKETS OF THIS GAME SHOULD NOT BE MAKING GAMES. TH WE Y ARE THIEVES THEMSELVES. I WANT MY F@#$@#$ MONEY BACK. ITS NOT WHAT THEY ADVERTISE. THEY SHOULD BE ASHAMED OF THEMSELVES BUT THEY ARE NOT.

KEEP RIPPING OFF YOUR PLAYER BASE WITH YOUR EXPENSIVE SKINS THAT USE TO BE $0.99 a piece, NOW EVERYTHING IS $2.49 - $3.49 a piece. BEEN PLAYING LIKE 5 YEARS NOW. GOOD GAME BUT STOP RIPPING US ALL OFF. FFS. Its hard to recommend this game to people when you have to spend a TON of money just to enjoy your own personalized experience by buying skins.

hello i was playing rust on my ps3 and i have to many desync i can't shoot somone with a bow

I got banned for no reason at all. Some dude Hijacked my account and pkayed rust to get me banned because I had not valuables linked to my account. Facepumch would not remove my ban because they said theyhad Zero tollerence policy even thought I didnt do nothing. The customer service dudes name was Holmzy, probably a discord mod and he doesnt understand the use of emotion and not just logic, hes partly stupid.

I just to love this game until I had to deal with the Facepunch devs. They're a bunch of a small kids. I was running my own servers and one of their streamers was on, I banned him because he was having a bad behaviour, it resulted in me getting a gameban from the game. Game is 100% commercialized and it's all about the money. Spent past 60 days fighting an appeal with a company that doesn't wanna take responsibility for their actions.

Company ran by kids, stay away, god knows what they'll plan next.

5000 hours down the drain, if I knew this before I'd never started.

Down with Facepunch!

Rust is complete trash on Xbox. You literally can’t do s h i t without dying on this game. Idk how you expect me to do anything

Bought rust console edition for Xbox on pre order with the promise that rust beta was coming sometime in April just to be informed they pushed it to a week into may complete BS on business end hold up what you put in your game info cause you convinced a lot of people wouldn’t have to wait too long for beta, it wouldn’t have meant much if u didn’t charge for the beta as extra content, just give me my refund theirs plenty of games like yours out their I’m not willing to take it raw dogg style once again by false advertisement.