Excellent and reputable company to deal with. The first hoodie I ordered was Defective in many ways. I emailed Fadogear right away, they were very quick to respond, very apologetic and wanted to... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We purchased for our daughter for Christmas. Arrived on time. Fit & color are great. She absolutely loved the combination of Snoopy with Miami dolphins & her name on it. We are so very happy with our... Ver más
What they advertise as "sweaters " are actually sweatshirts. I asked specifically if they were sweaters and they assured me they are knit sweaters. They were not at all what I thought I was getting. I... Ver más
La empresa ha respondido
You didn’t tell me at the time I ordered the shirt for my brother, that you would be charging me a fee, simply because you aren’t in the US. If you can’t tell your customers about this fee up front, y... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Fadogear, the ultimate destination for personalized fashion and home decor. We specialize in offering a wide range of print-on-demand products that allow you to express your unique style and creativity. Whether you're looking for custom clothes, trendy shoes, or captivating decorative items, Fadogear has got you covered. With our extensive collection, you can easily customize and purchase shirts, pants, shoes, slippers, blankets, and other decor products that reflect your individuality. Get ready to unleash your imagination and elevate your personal style with Fadogear.
Información de contacto
102 S Kensington St, 22204, Arlington, Estados Unidos
- support@fadogear.com
- fadogear.com
3,7
Medio
66 opiniones
No consta que haya invitado a opinar recientemente
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Great dress shirt for a Raiders fan
Great dress shirt for a Raiders fan. Nice material and happy with purchase.
2 de julio de 2024
Great customer care for new size
Great customer care when I needed a different size
29 de junio de 2024
Very easy to work with.
Very easy to work with.
They do what they say they're going to do.
27 de junio de 2024
Terrible return policy (doesn’t exist)…
Terrible return policy (doesn’t exist) quality of my shirt was awful, no where near worth what I paid.
5 de junio de 2024
Respuesta de Fadogear
We’re very sorry to hear about your experience, and we sincerely apologize for the disappointment this caused. This is not the standard we aim to provide.
While our products are made-to-order and personalized returns work differently compared to large marketplaces, we do have a return and resolution policy in place for quality-related issues. We regret if this was not clearly communicated or if your expectations were not met.
We would appreciate the opportunity to review your order and address your concerns properly. Please contact us at support@fadogear.com
with your order number so our team can look into this and work toward a fair resolution.
My package was lost and it’s difficult…
My package was lost and it’s difficult to communicate with you guys.
15 de mayo de 2024
Respuesta de Fadogear
We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused by the lost package and the difficulty in communication. This is not the experience we want for our customers.
We take lost shipments and communication issues very seriously and would appreciate the opportunity to investigate this further. Please contact us directly at support@fadogear.com
with your order number so we can review the shipping status and work toward a resolution as quickly as possible.
Thank you for bringing this to our attention — we truly hope to make this right for you.
The order was sent to an address in…
The order was sent to an address in Virginia.
24 de marzo de 2024
Respuesta de Fadogear
We’re very sorry to hear about this issue, and we apologize for the inconvenience it caused.
Shipping to an incorrect address is something we take very seriously, and we would appreciate the opportunity to review what happened with your order. Please contact us at support@fadogear.com
with your order number and the correct shipping address so we can investigate and work toward a resolution as quickly as possible.
Thank you for bringing this to our attention — we hope to make this right for you.
Great Auburn Tigers shirt
The shirt I ordered looked exactly as I expected it to. Shipping was relatively fast.
1 de marzo de 2024
I received the wrong item
I received the wrong item, In fact what i received was a very vulgar tank top with the F...... WORD ON THE FRONT AND THE BACK. I would like what I ordered but no one has responded to my last email. I think I will call the credit card company next to get my money back if I dont get a response soon
15 de febrero de 2024
Respuesta de Fadogear
We are extremely sorry for this experience, and we sincerely apologize for both the incorrect item and the offensive content you received. This is completely unacceptable and does not reflect our standards at all.
We take this matter very seriously and regret that your previous message did not receive a timely response. Please contact us immediately at support@fadogear.com
with your order number and, if possible, a photo of the item received so we can urgently investigate and resolve this for you.
Our team is committed to making this right, whether through a replacement of the correct item or an appropriate resolution. We truly appreciate the opportunity to address this properly and ask for your patience while we do so.
The shirt was much smaller than the…
The shirt was much smaller than the size I’ve ordered, and it took forever to received them but it definitely looks good in the picture
14 de febrero de 2024
Respuesta de Fadogear
Thank you for sharing your feedback. We’re sorry to hear that the sizing did not meet your expectations and that the delivery took longer than expected.
While we’re glad to know you liked how the shirt looks in the picture, we understand how disappointing it can be when the fit isn’t right. Your comments regarding sizing and delivery time are very helpful, and we’re actively working to improve both our size guidance and shipping efficiency.
If you’d like us to review your order or see if there’s anything we can do to assist further, please feel free to contact us at support@fadogear.com
with your order number.
My daughter and son-in- law.
My daughter and son-in- law love their sweatshirt, the material feel good on their skin. Thank you for letting me be number one in the family when it come to gifts.
29 de enero de 2024
my order was correct every time I order…
my order was correct every time I order there is no problem
24 de diciembre de 2023
its very easy to setup and use
17 de noviembre de 2023
I purchased a item that was advertised…as a sweatshirt jacket
I purchased a item that was advertised as a sweatshirt jacket but it was not a sweatshirt. There's nothing I can do about it, the company said I should of read the description but you had to pick if you wanted a hooded sweatshirt, a bomber jacket a sweatshirt jacket or just a sweatshirt. I thought it was the description for a bomber jacket, I guess it was stupid of me to think a sweatshirt jacket would be a actual sweatshirt. This company sucks.
21 de noviembre de 2023
Respuesta de Fadogear
We’re very sorry to hear about your experience, and we sincerely apologize for the confusion and frustration this caused. This is certainly not how we want our customers to feel.
While our listings include multiple style options (such as sweatshirt, hoodie, or jacket), we understand that the way this product was presented may not have been clear enough and led to a misunderstanding. That is on us, and we appreciate you bringing this to our attention.
Your feedback is valuable and helps us improve our product descriptions to make them clearer and more transparent going forward. If you’re open to it, please contact us at support@fadogear.com
with your order number so we can review your case and see how we may assist further.
This was a Christmas present for my…
This was a Christmas present for my grandson
Although it took a long time to arrive it made made his day
Thank you
17 de noviembre de 2023
Ordered for my grandsons
Ordered for my grandsons
They loved the sweatshirts
Only complaint is how long it took for delivery
17 de noviembre de 2023
did not get my order please cancel charge
did not get order please cancel charge
17 de noviembre de 2023
Respuesta de Fadogear
We’re very sorry to hear that you haven’t received your order, and we sincerely apologize for the frustration this has caused.
We’d like to urgently review the status of your order and assist with the appropriate resolution, including cancellation or refund if applicable. Please contact us directly at support@fadogear.com
with your order number so our team can investigate and respond as quickly as possible.
Thank you for bringing this to our attention — we appreciate the opportunity to make this right.
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