Brought a dress from the sale section. Didn't fit me nicely at all and was much thicker and hotter than it looked like it would be in the pictures. Requested to return but you can't return sales items... Ver más
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Brought a dress from the sale section. Didn't fit me nicely at all and was much thicker and hotter than it looked like it would be in the pictures. Requested to return but you can't return sales items... Ver más
La empresa ha respondido
I currently own a couple of fairy tong dresses and I have another on the way right now ! I absolutely love fairy tong so much . The detail and craftsmanship that goes into their dresses is stunning an... Ver más
La empresa ha respondido
My daughter got the Garden Symphony midi dress in pink and she looks like a dream in it. It's her first time wearing a corset dress and she loves the fact it's so comfortable, but flattering and girly... Ver más
La empresa ha respondido
I absolutely fell in love with the Golden Monarch dress from Fairy Tong 🤍 I wore it to a play recently and it truly turned heads the entire night. The fit is ✨perfect✨ it hugs my body in the m... Ver más
La empresa ha respondido
"Create a Modern Fairy Tale." Fairy Tong was born from a childhood dream and a fearless leap of faith. The brand is a modern fairy tale brought to life. Inspired by the magic of storytelling, Fairy Tong creates ethereal, handcrafted designs that invite wearers to embrace their inner fairy. Each piece is handmade by skilled artisans, with exceptional craftsmanship, inclusivity (XXS–10XL), and slow fashion values at its core. We produce limited-edition, heirloom-quality garments that prioritise artistry over mass production. Every seamster is paid a competitive wage, ensuring that ethical fashion remains at the heart of our process. Fairy Tong has captured hearts around the world—dressing celebrity clients, being chosen by Netflix for their #1 movie premiere, and bringing its whimsical designs to life in an exclusive collaboration with the beloved Flower Fairies™. From a dream to reality, Fairy Tong is here to remind everyone that magic is real, especially when you dare to believe in it.
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They made my wedding dress, I felt like a princess!!! They were WONDERFUL to work with, every step, start to finish!! Their dresses are art!!

Respuesta de Fairy Tong
Brought a dress from the sale section. Didn't fit me nicely at all and was much thicker and hotter than it looked like it would be in the pictures. Requested to return but you can't return sales items apparently. I think this should be made more clear when spending 100s of pounds on a dress. It also discourages customers. I won't be risking not liking the fit of any of their very expensive dresses again to not be able to return them.

Respuesta de Fairy Tong
I currently own a couple of fairy tong dresses and I have another on the way right now ! I absolutely love fairy tong so much . The detail and craftsmanship that goes into their dresses is stunning and amazing quality. I have always wanted to find somewhere I can have dresses that make me feel like I am a fairy / princess and I have finally found that . Thank you so much!

Respuesta de Fairy Tong
I absolutely fell in love with the Golden Monarch dress from Fairy Tong 🤍
I wore it to a play recently and it truly turned heads the entire night. The fit is ✨perfect✨ it hugs my body in the most flattering way while still feeling incredibly comfortable.
The cotton dresses are honestly the softest, most luxurious fabric I’ve ever worn in a dress. What I love most is how it is beautiful corseted, got that cinched look with REAL comfort. It’s double to triple lined, fully cotton, and I didn’t even need to wear a bra underneath, such a game changer if you know what i mean 🤭!
I definitely want to try all of their dresses. Highly recommend!

Respuesta de Fairy Tong
I purchased a Luxury Surprise Bag and added in the comments that I preferred pastel colors and please no white. The prices of the surprise bags were a little more palatable than buying a dress directly. I love all of their organza dresses so was willing to gamble the dress. I highly recommend actually getting out a tape measure and taking your measurements. In US sizes, I'm a small 4/6 34DD, but I looked at the sizing guide and went with a M. It just barely fits. Like just. Not too tight but I'm glad I took my measurements. If I wasn't as busty I'd say it fit perfectly, but I'm "busting " out slightly in the top portion haha. I ended up getting the Pink Flower Fairy Midi dress, which is awesome because I grew up with the Barker Flower Fairy books <3 The Luxury Surprise Bag also came with a cute flower fairy shirt! The dress and shirt quality make this brand well-worth it! The dress really feels like an ethereal fairy dress.

Respuesta de Fairy Tong
I attended a private fitting before purchasing my wedding dress from Fairy Tong, they accommodated a later than usual fitting and made me and my mum feel very comfortable. Shipping and delivery were all timely, as well as good communication. The dress itself is beautiful and unique with a high level of attention to deal. It looked princess like but also was very comfortable and I wore it through to the reception. Would definitely purchase from you again when looking for that special something. Thank you

Respuesta de Fairy Tong
I was so impressed with this brand. First of all the dress I purchased exceeded expectations, it was absolutely stunning and the quality amazing. But what really took me by surprise was the customer service: used as we all are to poor assistance, not getting replies or having to wait days or weeks, refunds rejected and whatnot, I didn’t hold out too much hope when I saw that the dress was a bit too tight on me and how close it was to Christmas, which was when I needed the dress for. However as soon as I emailed them the team was so helpful, available and just honestly amazing. Their cordiality and speed was unparalleled to me, the dress of the right size came on time and everything went smoothly at such a crazy time of the year. I will definitely be buying again, this was one of the happiest and most meaningful shopping experiences for me.

Respuesta de Fairy Tong
I own 2 gowns by Fairy Tong and I have been so incredibly happy with both of them. I wore one as a wedding guest and I wore the other to an ice breaker party for my own wedding weekend. The quality is great and the dresses are well made. I used the measurements provided on the website to get the perfect fit and found the sizing guide to be accurate. Shipping time was reasonable and I received the orders within the time frame provided by FT when purchasing. I love the whimsy they add to my life and have gotten many compliments on both gowns.

Respuesta de Fairy Tong
I have 7-8 of Fairy Tong dresses and I can honestly say their designs are pure magic! Every piece I’ve received has been made with such incredible quality and attention to detail.
The packaging is also stunning, my dress arrived neatly folded in delicate tissue paper, with the Fairy Tong logo and a lovely handwritten note that made it feel extra special, like unwrapping a gift! I also love that they are so size-inclusive! I’ll definitely keep coming back for more!

Respuesta de Fairy Tong
The price tag may shock you at first but I am telling you right now you feel your money in the fabric when you recieve your item. Like it is thick beautiful fabric thats all hand sewn. Which also is incredible, the shape is perfect and Im pretty sure you can even custom order to your measurements. But even the premade one looks like it was actually made for me, I swear. The flow of the dress is spectacular and I get millions of compliments when I wear it to a fancy orchestra or a high tea experience.

Respuesta de Fairy Tong
I have two fairy tong dresses, both true to size, fit like a dream, and make me feel like a princess! Impeccable craftmanship

Respuesta de Fairy Tong
I bought a wisteria purple butterfly midi dress from Fairy Tong. I had been saving up for this dress a couple of months. I am so happy it fits perfectly. I'll definitely enjoy wearing it!

Respuesta de Fairy Tong
Fairy Tong makes dresses that are beautiful and Incredible quality. Whenever I wear one I feel like a princess and people always give me compliments.

Respuesta de Fairy Tong
I ordered a 2 dress surprise bag - as it's final sale i looked at size guides provided closely and I sat comfortably below the XL guidelines and ordered this size feeling guaranteed that it would fit and I would get it taken in if needed.
The dresses came and were miles too small. I emailed in and was told: "We are sorry that the size was not right for you. Unfortunately the Surprise Bag is final sale and we are not able to provide a store credit for it. We suggest you to join some Facebook groups for a resell or a swap. "
Don't trust the size charts at all - if final sale these should be accurate and were not.
There is also no resale value at all for an XL size. After months of trying to sale these I got £30 for both dresses which had cost me £155. So down £120.
So gutted as I had followed this brand for years before placing an order.

Respuesta de Fairy Tong
I have multiple items (dresses, corsets, a skirt, and sweatshirt) from Fairy Tong and they’re all magical! Each item is made with care and unparalleled craftsmanship. The fabrics and silhouettes are unique to Fairy Tong and I promise you’ll receive countless compliments when wearing one of these gorgeous dresses!

Respuesta de Fairy Tong
Beautiful dresses made with such craftsmanship and care. Arrives in a beautiful box and beautiful packaging. I have lots of fairy Tong dresses and tops and I love them all. I know when I wear them they are unique and magical and made to be admired.

Respuesta de Fairy Tong
FairyTongLondon is my favourite clothing designer! I've got so many dresses from them and every single one of them is perfect and unique in their own way. Wearing these dresses makes every day magical. FairyTongLondon will always have my support I just love them☺️🩷

Respuesta de Fairy Tong
My daughter got the Garden Symphony midi dress in pink and she looks like a dream in it. It's her first time wearing a corset dress and she loves the fact it's so comfortable, but flattering and girly at the same time and most importantly 100% cotton. All your creations are absolutely adorable and hopefully we'll buy more soon 😃💗 Thanks for everything and above all for your kindness 🕊️

Respuesta de Fairy Tong
I originally saw the Bindweed Flower Fairy dress on Pinterest and immediately I knew it was going to be the dress I get married in.
I'm in Canada and found the shipping process very speedy, and when I exchanged for a different size it was also a very easy process.
The quality of the dress is amazing, you can tell how much care is put into these designs. The flower fairy print in the fabric is stunning and such a nice hidden touch to have the little fairies blend in so effortlessly. Also pockets!!
I have received so many compliments and inquiries on where I found such a unique and sophisticated yet playful dress.
I truly felt like a fairy princess and I am SO glad I went with Fairy Tong. Thank you for playing a huge role in my wedding day!

Respuesta de Fairy Tong
I wore my Fairy Tong dress to a friend’s garden party and honestly got so many compliments. People kept asking where it was from! What really stood out to me was the way the dress moved when I walked, the fabric flows so beautifully and feels so light. The little bow detail on the neckline was such a sweet touch. Every time I wear it, my confidence gets a real boost. Thank you for creating magic!

Respuesta de Fairy Tong
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