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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

absolutely wonderful experience!! got my tickets a week before the concert thinking that they were all sold out on ticketmaster but when i bought these it took them 5 days to get sent to me and they w... Ver más

Valorada con 5 estrellas sobre 5

I was searching through all my usual resale sites and apps for tickets to a high-demand game, and had been meaning to give Fanimal a try. I'm so glad I did! The interface was very easy to use, the cos... Ver más

Valorada con 5 estrellas sobre 5

after logging into my account wrong and getting shut out from my tickets at the gate because i couldn’t remember my password i choose to not contact customer support and just rebuy tickets from anothe... Ver más

Valorada con 5 estrellas sobre 5

A+! Great experience. The "advertised" ticket prices are a couple dollars higher on this app compared to others, but they are much cheaper once you consider all the fees. No BS. No extra fees. Our tic... Ver más

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Empresa de administración de eventos
  3. Planificador de eventos
  4. Servicio de tecnología para eventos

Escrito por la empresa

Fanimal is an all-in-one ticket marketplace that empowers users to organize their own events, buy discounted access as groups, or potentially resell unwanted tickets. Fanimal Organizer assists independent venues and promoters with hassle-free customizable ticketing and interactive add-on features. Fanimal Groups aid buyers in slashing prices and splitting payments across their party to an extensive catalog of events. Fan Selling helps buyers sell tickets to events they can no longer attend. Combining all services with 5-star support, it’s no wonder why Fanimal helps users experience more. BUY TICKETS ORGANIZE EVENTS SELL TICKETS


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

511 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Fake Tickets/Ticket Scam

Fake Tickets/Ticket Scam

We purchased tickets along with utilizing the group payment option, upon arrival to the venue were turned down and told the tickets were fake. The venue couldn’t do anything about it other than direct us to Fanimal or allowed us to buy tickets at the venue. A friend of mine reached out to Fanimal under their ticketing guarantee and the company is giving him a very hard time and not so far appearing to give him his money back.

10 de octubre de 2024
Valorada con 5 estrellas sobre 5

absolutely wonderful experience!

absolutely wonderful experience!! got my tickets a week before the concert thinking that they were all sold out on ticketmaster but when i bought these it took them 5 days to get sent to me and they worked wonderfully, had such awesome seats for such a good price too.

10 de octubre de 2024
Valorada con 1 estrellas sobre 5

No refund 3 weeks after show has been cancelled

My event has been cancelled for almost 3 weeks and still no sign of a refund. It says all over their site about how tickets are 100% guaranteed, even if the organizers aren't offering refunds, but Fanimal refuses to do anything and just keeps giving me the email for the organizers of the event, who are also ignoring me.

3 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome experience

It was incredibly easily to split tickets among friends and pay separately. My only wish is that there was a way to add the tickets to your apple wallet.

12 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Quick, easy-to-use interface, and low fees!

I was searching through all my usual resale sites and apps for tickets to a high-demand game, and had been meaning to give Fanimal a try. I'm so glad I did! The interface was very easy to use, the cost and fees were the lowest I found across every site, and the tickets were transferred to me almost immediately! I'll definitely look here first from now on!

5 de septiembre de 2024
Valorada con 5 estrellas sobre 5

I was able to use my discount for a…

I was able to use my discount for a ticket and got a really great price on an expensive ticket. Worth using! Only complaint is the ticket transfer process if going through a separate third party, does take a little bit of time but just be patient.

5 de septiembre de 2024
Valorada con 1 estrellas sobre 5

Super confused

Super confused! Why wasn't my ticket available in the app? Cheap ticket, confusing interface with Ticketmaster.

29 de agosto de 2024
Logotipo de Fanimal

Respuesta de Fanimal

Hi Kristin. I empathize with your frustration and am sorry to hear you feel this way about us.

It looks like you were content with our pricing, but just didn't enjoy using the interface of Ticketmaster. We don't blame you! Unfortunately, since the venue you attended has a business deal with Live Nation, only in-app Ticketmaster tickets are accepted for digital delivery. We wish there was a way around this issue, but it's standard for resale marketplaces to require anyone to have to download a venue's official ticketing application to go to an event. I'm sorry we can't be of more help, your mistake was of the rare variety we couldn't help fix. We wish we could alter the Ticketmaster interface ourselves, but it's not a product we have influence over. At Fanimal we're trying to be the good guys of the industry through transparent pricing and our patented group purchase feature, which you used for your order to get a great deal. Since we did not hear anything from you to our support team before the event, it appeared like everything had gone smoothly for your group, so it's very disappointing to see such a bad review. You are always welcome to reach out to us at support@fanimal.com if you ever have any questions. I hope you can understand our perspective here and might be willing to give us another shot.

Jonny Halprin
CEO of Fanimal, Inc.

Valorada con 5 estrellas sobre 5

Way easier to use

More than competitive in pricing. Easier than most reseller's that make you use an App. Fanimal sends you an email with tickets attached for easy use at the gate
Happy with Fanimal.

15 de agosto de 2024
Valorada con 5 estrellas sobre 5

Amazing Customer Service

after logging into my account wrong and getting shut out from my tickets at the gate because i couldn’t remember my password i choose to not contact customer support and just rebuy tickets from another site. After the game i contacted them telling them i never got my tickets which is all my fault. they then proceeded to refund me??!! Even though it was nothing on them! I will definitely be using this app to purchase all of my tickets from now on!

1 de agosto de 2024
Valorada con 4 estrellas sobre 5

Buyer be ware

The performance was worth every penny. But this time, fanimal sold me a $300+ bargain? Person immediately on my left paid $75 through ticket master

30 de julio de 2024
Valorada con 5 estrellas sobre 5

Wonderful Service

I'd never heard of this company before but through a few solid recommendations, I gave it a try and will definitely be using Fanimal again! I love how it gave me the exact rates upfront for my seats. The process was fast and legit. Thank you!

26 de julio de 2024

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