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Información sobre la empresa

Escrito por la empresa

FARA Shop Online sells carefully selected items kindly donated to our 41 charity shops in 27 London communities. All items sold help to raise funds for FARA Foundation (Registered Charity Number 1139349.)


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

12 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

They wouldn’t take my donations

Went with 3 bags of donations to help the children to angel store to find the doors were locked for an invitation event for sustainable denim and no one would answer the door. The donations went to the heart foundation. Very Poor Indeed

13 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointing

I wanted to review a particular Fara shop, namely the one in Chiswick, London. I uploaded my review there a couple of times but every time it has been removed after a short while. It is not a positive review but very truthful and factual. I am interested why my review has been removed each time… I thought I would post it here instead:
What has happened to my beloved Chiswick Fara? The once greatest charity shop in Chiswick, or perhaps London, has certainly changed. Previously a visit to this establishment would be like visiting Bond Street, Kings Road and Carnaby street all rolled into one, with amazing high end fashion, and quirky clothes. A veritable feast for the discerning shopper. Unfortunately, after recent visits this appears to have changed, with more and more items from low end high street brands, which on its own would not be too bad, but the quality control has gone down, whilst the prices have not.
What once (at least until about July 2024) had been a fun experience, shopping at an emporium of wonderful and delightful items, has become another run of the mill charity shop. Not sure what has happened. I know that charity shops are dependant on donations, but these donations appear to have completely dried up since the ręcent change of Management.
I hope this shop can return to its previous standing.
I do miss the old ways and the old management!

1 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Almos two months of delay, they tell me to wait

I pre ordered a dress that should have been sent to me 2-3 weeks after i bought it. I still have not gotten the dress. It has been almos two months, and they are not helpful at all. They obly tell me to wait. I will never purchase from this store again.

2 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not recommended at all

I wish their products quality and service was half good as their marketing.
I got a pice of garbage basically after 2 months waiting.
Unbelievably poor quality and costumer service! Still fighting to get my money back and a return label!

30 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience from start to finish

I’ve purchased a number of items from the website and they were all beautifully wrapped and sent with care with great communication all the way through. It was a great pleasure to purchase from FARA - the first of many and what a great cause. Fantastic customer service and a great array of items for sale.

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Southfields staff are Tereza and Anna…

Southfields staff are Tereza and Anna outstanding they have a great deal of experience and the shop is a brilliant atmosphere. I have shopped in fara for 20 years and they are the best yet. We also share many book recommendations which is really enjoying.

21 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Lovely handbag, described very accurately. Quick delivery & a great cause. Keep up the good work, team Fara 😃

8 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Your order has been refunded

I bought a basketball top and had a confirmation email on a Friday saying "Small Parcel - Standard Shipping - 2-5 days". On the Tuesday out of the blue came an email saying "Your order has been refunded", no other explanation. Terrible. I'm unlikely to buy anything from them again.

16 de octubre de 2021

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