FaroAirportTransfersTO Opiniones 

1001
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Superb service. Communication was fantastic, the host was exactly where she said she'd be. She walked us to meet our driver who was friendly and efficient. The return journey was just as good. Highly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wir hatten eine Transferfahrt vom Hotel zum Flughafen gebucht. Der Fahrer kam pünktlich, war freundich und hilfsbereit. Alles bestens - gerne wieder!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We landed in Faro to a WhatsApp message explaining where to meet the organiser and the driver was ready to bring us to our accommodation, he ensured we were at the correct address before departing. On... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. Our driver was very patient when we were delayed getting through the new e-gates at Faro Airport, and arrived in plenty of time for our 3.40am return pick-up.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de taxis

Escrito por la empresa

We provide direct transfers from Faro Airport to any Algarve destination, hotel, resort, holiday villa or local accommodation.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
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1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(1001)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wonderful greeting in Lagos

Didn't catch the name of our driver, but he was fabulous. Pointing out points of interest along the way and very kind. Would definitely use this company again!

12 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and highly recommend!!

Amazing service! I checked online for many different airport transfer services and was cautious when I booked but everything was perfect.

Once booked, I got confirmation of what I booked etc on email, and how to meet the driver. The instructions to meet the representatives at the airport was clear and easy to follow. The representative also tracked the flight (as our flight to Faro was delayed) and made sure everything was still fine, and gave us a call when we landed at the airport. The representative spoke English so it was easy to communicate with him. Driver dropped us off at the drop off location and paid in full amount as our next pickup time was during early hours. Due to this, we had to pay full amount.

Pickup from hotel to airport during early hours was perfect as the driver arrived on time and dropped us off at the airport.

Would highly recommend this airport transfer service as everything was perfect, everything went well and was glad as this was our first time in Portugal.

4 de septiembre de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear Ms. Amina Anverdeen,
Thank you for the awesome review!
We work hard to meet expectations like yours, and weare very happy to hear we hit the mark for you.
Come back and see us soon!
Best regards,
Luis Costa
CEO

Valorada con 5 estrellas sobre 5

Excellent

Excellent - good communication, instructions as to where to find the driver upon arrival - punctual on the return. Good communication from the drivers in each direction - speedy and efficient

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Clear communication, reliable and on time.
Vehicle was clean and driver professional.
Recommend.

20 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of respect

Since my daughter is a minor, the airline wanted to have the name of the driver who would pick her up at the airport. I called the company to get this information and they told me to send an email. Since I was in front of the boarding counter I couldn't wait and I needed this information immediately but the person I had on the phone insisted that I send an email. So I found another solution and canceled my reservation. The same person from this company called me back to ask me why I had canceled the reservation and when I explained the situation to him, he ended the call with a "Caralho". I was very correct in taking care to cancel my reservation almost 4 hours before and the lack of respect of the person who called me is totally inappropriate for a service and customer contact company.

23 de agosto de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear Mr Arezki, first of all we apologize for any issue or bad behaviour from our staff. I have spoken with the person in question and as company CEO I do not accept this behaviour or any other similar disrespectful behaviour towards any of our clients.
The person who spoke to you claims that the expression was not intended for you.
In any case, he will be subject to disciplinary action within the company.
Once again, our sincerest apologies.

Valorada con 5 estrellas sobre 5

Easy to find at airport, problem free.

Easy to find at airport. Driver was friendly and helpful especially with the luggage.
Vehicle was close to arrivals, clean and spacious.
Transfer was completed without any problems both ways.
Would highly recommend.

17 de agosto de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear client, thank you for the great review! We are very happy you liked your experience and can not wait to have you back on your next trip.
Best regards,
Luis Costa
CEO

Valorada con 5 estrellas sobre 5

First class transfer.

Good communication.
Prompt service.
Good vehicles.
Good drivers.
Reasonable prices.
Overall, a first class service and I would use again.

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Easy booking site, on time, clean car, very nice driver, very competent driver, great value for money.

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent from start to finish .

Excellent from start to finish .

Great price, communication and service.

Driver was incredibly friendly, offered booster seats for both our children.

Will use again

9 de agosto de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear Mrs Clare., Thank you very much for feedback. KInd Regards, Luis Costa

Valorada con 5 estrellas sobre 5

Very good experience with this…

Very good experience with this transfer,had Whatsapp messages before the flight on where to go and the name of the rep in Faro airport and was on the way to my hotel within minutes of arriving.

6 de agosto de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear Mr Fitzgerald, Thank you very much for your kind words. KInd Regards, Luis Costa

Valorada con 4 estrellas sobre 5

Great service

First time using a private company for transfers when on holiday and these guys were amazing picking us up from the airport.
When I got off the plane I had a message to say exactly where the gentleman was stood and what he was wearing. We got to him and he called our driver he said it wouldn't be long and we could wait inside or outside, being very hot we stayed inside. The driver arrived, he was introduced to us and he offered to help with our bags, as they weren't overly heavy we took them ourselves. We had 3 children and one of them likes to wander off, he kindly asked if he could take his hand and guided him to our car having a chat as best he could in English to the awaiting car.
In the car he confirmed location and how long it would take. He put on some childrens music and chatted to us along the way. 5 star for this driver.
Our driver on the way home wasn't quite as friendly and his driving was a little bit manic! However he loaded the car with our bags and dropped us right outside the airport and wished us a good flight. Easy to book and all were on time. Great service. If we return to portugal I would use again.

2 de agosto de 2024
Opinión espontánea
Logotipo de FaroAirportTransfersTO

Respuesta de FaroAirportTransfersTO

Dear Mrs Nicola, Thank you very much to report us your experience. We will try to be better next time to get 5 stars review from you. KInd Regards, Luis Costa

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