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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO! NOT! PURCHASE from fasbags.com. I purchased a $1,000 LV Bag and the zipper broke after ONE USE! I contacted them and they said they would send a replacement zipper. I told them I already took it t... Ver más

Valorada con 1 estrellas sobre 5

I ordered 7 items and received them 27 days later. Request for status updates went unanswered. The 2 LV belts had a very strong chemical smell, the 2 Christian Dior scarves were huge, thick, and too... Ver más

Valorada con 3 estrellas sobre 5

I don't think you do a good job of updating your customers on orders and when they will be shipped. Also when items are out of stock, you do not provide updates on when they will be in stock; if the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Unfortunately, I had a very expensive, bad experience with Fasbags. I purchased a Guuci bag that looked amazing on their website, but when I received it, it looked nothing like the quality that they p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bolsos de mano
  2. Tienda de ropa
  3. Tienda de accesorios de moda
  4. Zapatería
  5. Tienda de ropa de calle
  6. Tienda de ropa para mujeres

Escrito por la empresa

Shop designer fashion online at Fasbag.com. Designer shoes, Wallets, Jewelry, designer bags and designer accessories


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(35)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not buy from this company

Unfortunately, I had a very expensive, bad experience with Fasbags. I purchased a Guuci bag that looked amazing on their website, but when I received it, it looked nothing like the quality that they promise. It was so cheap looking, like the worst knockoff you would ever see. Don’t waste your money, I want to help anyone from having the same bad experience that I had. A big scam company.

23 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hi Alison,

Thank you so much for taking the time to share your feedback. We’re sorry to hear that you weren’t satisfied with your recent shopping experience.

Please respond to our request for more information so that we can investigate any unresolved issues. You can also send an email with the subject “Trustpilot Review: Order ____” to support@fasbags.com or https://www.facebook.com/FasbagsOfficial-106299934877687 if you prefer contacting us directly.

Valorada con 5 estrellas sobre 5

Great company always taken care of me…

Great company always taken care of me as a customer and products are very high quality Bueatiful products I would definitely buy from them been a customer for quite sometime now recommend them for best quality products for sure they definitely get a 5 stars from me

22 de abril de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

my bags

The bags feel authentic and love the designs of all your products.

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Thanks so much for your feedback! We’re really glad you enjoyed our bags. Looking forward to seeing you again soon and thanks again!

Valorada con 5 estrellas sobre 5

Satisfied customer

I have ordered several bags from you and have always been very satisfied.
I especially appreciate the responses to my emails if I have a question about anything.
I will continue to be a customer

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hi there, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day

Valorada con 3 estrellas sobre 5

I don't think you do a good job of…

I don't think you do a good job of updating your customers on orders and when they will be shipped. Also when items are out of stock, you do not provide updates on when they will be in stock; if the delay will be longer than you expect and not good advising when a refund has been issued. All these need items listed need improvement.

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hi Betty, thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. We're upgrading our system to improve the customer experience. We are truly sorry for the inconvenience and hope to offer you better services in the future.

Valorada con 5 estrellas sobre 5

Lovely pieces

Lovely pieces. Quick to receive. Orders just as presented. Rec'd in great condition.

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hello Susan, thanks for your time and your kind words. look forward to seeing you again

Valorada con 1 estrellas sobre 5

I didn't like the fact that you guys no…

I didn't like the fact that you guys no longer have the paypal gate for check out. Once, and if you get it back I will begin to shop with you guys again, and continue to be a loyal customer.

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hi there, I understand how frustrating that must be, I’m sorry for this temporary unexpected issue. We're striving to fix it. Hope to offer you better services in the future

Valorada con 5 estrellas sobre 5

Buy with Confidence

Fasbags are beautiful and of excellent quality. I was thrilled with my purchases!

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service. it’s always rewarding to hear kind words. We love that you love us :)

Valorada con 1 estrellas sobre 5

I still haven’t received my package.

I placed my order 3-13-21 for my birthday Been checking my tracking number with Fed-ex it’s been saying label made shipment pending since 3-31-21. Fasbags assured me that Fed-ex had my package and was just holding it. Then 2 days later Fasbags tell me that my package was seized by customs! It’s poor business to give a customer the run around when you already have there money in my opinion. An I still haven’t received my package as of today 4-23-21. Sincerely, A fed 🆙 customer!

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hello Chi Mccaleb,

Thank you so much for taking the time to share your feedback. We’re sorry to hear that you haven't received your order.

We see that a member of our Customer Service team is already looking into this issue for you. We’ll gladly share your feedback with our teammate to make sure that the proper care and attention are given to this case.

Valorada con 5 estrellas sobre 5

Nice bag

Nice bag. Made well. Just the right size. Fast shipping!

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

We’d just like to thank you for taking the time to write this review for our bag. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day

Valorada con 3 estrellas sobre 5

I would like to give you 5 stars…

I would like to give you 5 stars because all of the items you sent were just PERFECT !!!!

With one of my order - No 43915 - I have had troubles. I never received the two bags (My husbands Xmas Gifts) and also, you (Fasbags) never remboursed the money. So, I’m very sad!

22 de abril de 2021
Opinión espontánea
Logotipo de Fasbags

Respuesta de Fasbags

Hello Wyss,

Thank you so much for taking the time to share your feedback. We’re sorry to hear that you weren’t satisfied with your recent shopping experience.

We see that a member of our Customer Service team is already looking into this issue for you. We’ll gladly share your feedback with our teammate to make sure that the proper care and attention are given to this case.

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