FashionMe Opiniones 

Is Fashionne a scam? I bought 2 dresses on Oct 30, 2018 and after waiting for 3 weeks, nothing has arrived! No notification ever that the items are shipped. I am very worried that my money is all cheated......

Don't buy from this company. It is defiantly a scam. I am in the process of trying to get a Refund, but every route of trying to get in contact with this company is blocked, or doesn't exist!!!! It's a nightmare. I am now out of pocket of £70, 3 items arrived in a very poor quality, they don't match the quality online at all from the images on their website. One item never arrived. I am going to report this company, so they can't keep doing this to customers.

When i received an email saying one of the products was out of stock I could choose for a refund or I could choose for another item.
I choose for a refund.
This was an email on 3rd of August...
I am still waiting for my refund!!!!
This is unacceptable!!

It’s been a week since my order, still no track number, nor response to my emails.

I ordered a dress with size S and received a top with size L+.

Really all products are good from FashionMe.!! The dress I have bought is Super comfy and cute, very casual. (In fact, my son told me it looked like I was wearing pajamas--but that didn't bother me a bit!) The material did pill pretty quickly, but the pretty plum color doesn't show that too much. I am about 5'9", 160lbs and ordered an XL after reading reviews. Probably could have got away with a Large, but I like it being loose!! Really Goods Thanks!!

I posted my order last October 27, 2018. I ordered 3 items, all dress. Last November 12, I received an email from Fashionme telling me that "Your order D2026569 has been shipped!" but with only 2 items. One item is missing. Since this message came with a tracking number so I tried tracking down my order. However, the tracking site told me that "there was no item found with the tracking number they gave me. So I tried sending them emails which eventually came back to me because of email address could not be found. I contacted them also through "Contact Us" found in their website but they just re-emailed me this "Your order D2026569 has been shipped!" To be honest, Im am now doubting the credibility of this online store. Is this a hoax? If my suspicion holds true... what an expensive mistake!

Terrible. I paid my order with credit card and The order was never arrived. I have been following up but cannot trace the tracking number. Initially they replied delivery on the way but after months still never came. I was so so fed up with them ( as everytime different customer service reply to me and the msg was exactly the same like computer system auto reply) i asked for the refund and again took me months until now , they said it has been too long and they need to ask paypal to refund me. I wonder why involve paypal as i never have paypal account. Is this their trick of denying.
Anyone can help how to report this?

Very disappointed....NO tracking on my order. Last update was 25/09/18. All emails come back they don't exist.
How do I get hold of them. I really think this is very bad company to order from and there is no place where you can contact them. Very expensive lesson. I just want my money back and they can track their own parcel and take it back.

This site is an absolute waste of your money.
The quality is cheap and nasty with no neck tags or manufacturing tags.
Items turned up sporadically with some missing.
I was told to return items I was not happy with for a refund.
That was over three months ago. I've had to explain myself so many times.. bad quality, plus missing items.
My tracking number told me it arrived back to them but they have told me they cannot refund me. In every email they re-ask me what the issue is. So frustrating to deal with.
I will be reporting it to Consumer affairs.
I look forward to another explanation below of how they hope to help me.. which is an absolute lie!

This is a scam site!!!
I placed the order in July, and received "out of stock" message after a few days. Requested refund for that item and it has been more than 15weeks - still no refund.
I started to receiving items after 7-8weeks, and every each items were really bad quality, looked nothing like the pictures, horrible material, they were all unwearable. Returned all items (costed more than $30 to the address in USA, which was informed address from the customer servise), and it’s been more than 5weeks- still no refund.
Keep receiving their favorite message everytime I send a message, saying "I will keep eyes on your refund and inform you once it finished, we do hope it will be finished as soon as possible." - still no refund.
The worst shopping experience ever.

This was by far the WORST experience I have had with online shopping. If i could give them ZERO stars I would. I purchased a cardigan based off a falsely advertised picture of an over sized cardigan, rather lengthy and the fabric looked nice and thick. I wouldn't have spent the money if I knew it was going to come how it did.I received the cardigan several weeks later, which is typical for over seas purchases so I didnt mind that BUT when I received it I brought the package into the house and instantly smelled a foul odor coming from the bag. When I opened the packaging and unsealed the bag the cardigan looked much smaller in person and was giving off the strongest smell of body odor that I could barely stand holding the package. My family asked me to put it back in the bag because they couldn't stand the smell. However I wanted to take a look at it and see if it even looked like the photo. To say i was disappointed is an understatement!... This sweater was thin and damn near falling apart at the neck line. It was barely the length of my torso and granted I am 5'8" the gal in the photo had the cardigan hanging well below her knees. It should have hit me at least below the waist. I hung up the sweater and snapped some photos to send off to customer service and the response I received was BOGUS!... Customer service said they would issue me an $8.00 refund on my card. I spent $40.00 on it... I responded telling them NO, I wanted my full amount back. They let me k now that I could send it back to them at my expense and if they received it in time they would refund me the full amount. WELLL to send it to CHINA the cheapest shipping is $24.00 which they do NOT reimburse. So now I am down $7.00 from the original purchase and $24.00 to ship it back. That puts me at $31.00... Its a lose/lose situation regardless. Im stuck with either agreeing to take a lose of $9.00 for a stinky, poorly made sweater all because I have to pay to send it back OR I can just accept the small credit they are willing to give me.

Needless to say... I am NOT pleased and warn others before using this site!!!

HIghly, HIGHLY disappointed and feel I have been scammed. I ordered a shirt back in July. Here we are in November, no shirt. I requested a refund almost 3 weeks ago, and am being told their financial whatever is down and to give them more days. I plan on reporting them, as this is highly unacceptable to scam people out of their hard earned money. You sure did take my money quickly, but now you don't have the right way to give it back? Yeah right! Will NEVER buy from them again!

Website is horrible for customer service issues. I’m just trying to check the status of my order (D2029621) to see if it has been shipped and I can’t get anywhere. I just want to know the status.

Site d’arnaque vous ne recevez jamais votre commande et par contre vous la payer
A éviter si vous ne voulez pas avoir un vrai coup de nerf pendant 3 voir 4 mois
Réponse de fashion me
Dear Customer,

Thanks for your order, we noticed you left an comment over Trustpilot upon order D2012258.
We are sincerely sorry for the inconvenience.
For this itemLZ827199105CN, according to the latest shipping information, it has been delivered
on 1st, October. Have you receive this item?

For the rest items with this tracking number LZ820091665CN, sincerely regret to tell you that your order has been
lost on the far international shipping way. Is it acceptable to prepare the re-shipment to you?

Thanks for your understanding in advance and looking forward to

It is a store that has clothes and accessories, very beautiful, an assortment of everything a little.
I love it, it has good quality and is suitable for all budgets. The attention is very personalized.
A very complete trade and with very professional people at the front. In the end the work is noticeable
There are beautiful things. And you tend to have a great time. Visit it you will not regret it with its variety of sizes and styles at a good price

DOESN'T DESERVE 1 STAR part 2

THEIR RESPONSE #1
Dear Customer,
Thanks for your order, we noticed you left an comment over Trustpilot upon order D19xxx38.
We are sincerely sorry for the inconvenience.

It has been confirmed that your order status is overdue for the refund and Paypal has closed the refund option.

Is it possible that you choose other items as replacement of your purchased ones? Otherwise we would be happy to offer you a AUD45 cash coupon for your future purchase.

Thanks for your understanding in advance and looking forward to your reply.
---------
THEIR RESPONSE #2
We are sincerely sorry for the inconvenience to you.
For your order D19xxx38
We are very sorry about this delay for your refund.

I have urged our relevant departments to give you a refund as soon as possible.

I will keep eyes on your refund and inform you once it finished, we do hope it will be finished as soon as possible.

Your kind understanding is highly appreciated!
Wish you and your family a blessed day.
------

ARE YOU KIDDING ME??
How many times have I told you I do not want a voucher to buy your substandard clothing and potentially deal with horrific customer service all over again.
How many times have I been told that someone is 'looking into' or 'keeping an eye on the refund'. This is absolute BULLS*%T.
Never have a dealt with a company like this. Don't waste your time.
I unfortunately have to as I don't want this horrible company to STEAL my money and allow it to happen to others.

Excellent customer service!!!! My first order was not perfect ... but it was highly acceptable ... only the problem was the background color of the dress ... they re-ordered my order with the correct color and they did not let me pay for them ... or return the others ... I have already rearranged more of them knowing that they will be perfect !!

It was the first time I ordered from them. The delivery exceeded my expectations. The Designs were classy and I hope they preserve this Quality. I will certainly be ordering from them in future.

LOVE this fashion SHOP! The selection is so fresh and pretty, and different from what I can find near me.Feminine, sophisticated, yet stylish and wearable for work or weekend.Great accessories and jewelry and the sale prices are excellent.