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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unseriöse plattform!!!! Da will man bewusst für einen service mehr bezahlen, 3.-CHF für eine Pizza, also 18 anstelle 15 und dann kommt nichts weil anscheinend etwas mit der komunikation mit dem restau... Ver más

Valorada con 1 estrellas sobre 5

Very poor and unreliable service. rarely any drivers or evan able to use as there is no drivers. when there is drivers food always arrives after there time slot - usually cold and stuff missing for EX... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible service late deliveries of in excess of 2.5hrs on more than one occasion orders wrong or missing and the Web chat is absolutely garbage tell you what you want to hear on fob you off if there'... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Decent with the restaurant options but there’s barely any drivers, I’m sorry but to charge that amount of delivery compared to other places and to be barely able to order from it? The Facebook page sa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. también en la categoría
  3. Comida a domicilio
  4. Servicio de entrega
  5. Servicio de entrega de comestibles
  6. Servicio de mensajería y reparto

Escrito por la empresa

FastEat deliver your favourite takeaway food and all your grocery shopping needs direct to you at your home or work. We use the latest GPS enabled hi-tech apps for a seamless and unique ordering experience. Once you have browsed the menus and placed your order, you are notified every step of the way allowing you to track your delivery in real time you can even watch the drivers progress on a map! No more driving and waiting in queues, let us do the hard work, you just Order, Deliver and Devour!


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(67)

1 opinión en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Decent with the restaurant options but…

Decent with the restaurant options but there’s barely any drivers, I’m sorry but to charge that amount of delivery compared to other places and to be barely able to order from it? The Facebook page said it was online 2 hours ago... no drivers yet again.. it’s not very consistent with timing, I order around the same time most nights but a lot of the time there’s no drivers at the exact same times I’ve ordered on other nights. Shame really has more potential..

5 de octubre de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

Thanks for the review Stella, unfortunately, what you say is very true. As a small company, we constantly struggle with recruiting and retaining good reliable drivers. We are hopefully putting measures in place soon to ensure that you as the customer can have a good continuity of service availibility.

Valorada con 3 estrellas sobre 5

Good for the fast food restaurants that…

Good for the fast food restaurants that don’t deliver around my area themselves, app can be glitchy and hard to make orders sometimes, delivery times started getting longer too than when they started but still good.

Delivery prices are a little high £5 and £1 handling fee in total for my area. (I live 2 miles from the restaurants.)

30 de septiembre de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

Thanks for the review Meghan. We are making multiple changes to the apps to make the ordering process smoother and easier. In fact, the Android version is out right now.
With regards to the delivery prices of £5 this fee goes straight to the delivery driver for their time and costs such as fuel, insurance, wear and tear etc. Paying less would mean we would struggle be able to attract good reliable drivers.

Valorada con 1 estrellas sobre 5

fake posts on facebook doesnt know…

fake posts on facebook doesnt know about local areas. rubbish choice

19 de septiembre de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

This review makes no sense to us? We regularly post interesting news on Facebook, and yes we don't intimately know each area but the posts are food related so they don't need to be area specific. As regards to rubbish choice, we only deliver from restaurants that don't already offer a delivery service. If the reviewer wants hundreds of restaurants to choose from can we suggest JustEat?

Valorada con 1 estrellas sobre 5

Very poor and unreliable service

Very poor and unreliable service. rarely any drivers or evan able to use as there is no drivers. when there is drivers food always arrives after there time slot - usually cold and stuff missing for EX. always missing sauces, a drink, a burger and Evan a whole happy meal from McDonald s once. I never complained over little things like this but when it happens on every ocasion when i can evan order it gets annoying. Just dont offer a service that you cannot withhold! might aswell pullback where you cannot uphold untill you have sorted out. Great concept poor quality, service and unreliable

11 de septiembre de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

We always take constructive criticism onboard from customers, but on this occasion a bit strange as we cannot find any previous orders in our system whatsoever from this reviewer? We have been previously confused with another one of the large delivery companies so this may be the reason, however, we will still address the issues pointed out.
We are a small company that are delivering thousands of orders per month with no issues and we pride ourselves on a good timely and reliable service with pretty much immediate customer service. That said however we are at the mercy of the availability of delivery drivers which generally accounts for the unavailability of the service or slow deliveries due to backed up orders in busy periods.
Secondly, mistakes happen with orders, that's human nature. We generally try to resolve issues when they arise, and for the most part, customers are happy that we have responded and fixed quickly. Because we only deliver one order at a time, complaints about cold food are very rare, but missing items are something we don't usually find out about till later as our drivers are not allowed to open and check the contents of the bag for health and safety reasons.

Valorada con 5 estrellas sobre 5

🔥🔥🔥

I secretly kind of hoped it would be total sh*te so I don’t end up skint and it wasn’t... now I’ve ordered my third takeaway in four days and that’s probably not alright.

6 de agosto de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

🤣🤣🤣 Awesome, We love this review!!!

Valorada con 5 estrellas sobre 5

Great delivery time

Great delivery time, food still piping hot

28 de julio de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

Thanks, Steven, we really appreciate your review!

Valorada con 5 estrellas sobre 5

Made a few orders here

Made a few orders here from several places such as McDonald’s, subway and KFC. I only had one issue however the customer service people were amazing and so
Helpful. I’ve ordered several times and will order several more. Great idea and great service

24 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, fast & efficient! App offers tracking so great to see when your food is about to arrive. Polite & friendly drivers, can’t ask for much more really!

24 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

Friendly delivery driver. foods always piping hot after arrived. i have used them a few times now, always really quick. so impressed every time. i won’t use anywhere else now. 5 star service⭐️

18 de julio de 2019
Opinión espontánea
Logotipo de FastEat - Food Delivered

Respuesta de FastEat - Food Delivered

Thanks for the kind words, we aim to please Morgan :)

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