The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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Consulta las opiniones de los clientes
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Ver más
La empresa ha respondido
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Ver más
La empresa ha respondido
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Reino Unido
4,7
Excelente
331 opiniones
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Respuesta de FatFace - ABERDEEN 4
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
going into shop
going into shop, all mens clothes are to my taste.
I always want everything every visit, could end up
emptying ones bank account.
29 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shorts not true to size and hassle exchanging them
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches and not 40 as labelled. I changed them at the store in Aberdeen to 38” inches . I wish I had measured them in store on my first visit. The store staff were incredibly unhelpful, and initially told me I couldn’t exchange them or get money back in store despite having all paperwork, original packaging and items in pristine condition with all labels still attached etc. Hesitant to buy anything there again.
19 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience.
We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -LA
Easy to order online
Easy to order online. Friendly and helpful staff in store for collection.
19 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello Jill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online
Ordered online, easy process, kept updated about my order. Staff at aberdeen very friendly and helpful. Good quality clothes.
12 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I’ve bought many things from Fat Face…
I’ve bought many things from Fat Face just lately and am always happy with. My purchases.. The quality and value for. Money is second to none.
1 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
No update as to when my order would be…
No update as to when my order would be to collect in store… still waiting.
6 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your review.
I am so sorry to hear of the delay with your parcel. I have checked and I can confirm that the parcel has been marked being received and collected today.
EP
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fantastic customer service
Helpful, friendly staff. Always nice to ho into a shop and ne greeted with a happy smiling face.
Good customer experience
5 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Simple and easy to buy online and get…
Simple and easy to buy online and get delivered to store
1 de agosto de 2024
Respuesta de FatFace - ABERDEEN 4
Hello Hamish
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you are happy with your item, and received your order promptly. We look forward to welcoming you back soon.
Take care. -GM
Respuesta de FatFace - ABERDEEN 4
Hello Stephen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Problem free
Smooth online ordering process, no problems at all. The items themselves are lovely and arrived in good condition. Staff in the shop when I collected were very pleasant as always.
4 de julio de 2024
Respuesta de FatFace - ABERDEEN 4
Hello Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent delivery and well packaged
28 de junio de 2024
Respuesta de FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave us your 5* review.
We are happy to hear your feedback regarding delivery, and packaging. We hope you love your order!
Take care. -GM
T-Shirts were great quality and fit
6 de junio de 2024
Respuesta de FatFace - ABERDEEN 4
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products as much as we do.
All the best, MM
BeautifulReceived a catalog in the mail and…
Received a catalog in the mail and ‘voila’ found a beautiful outfit! From start to finish, a very easy ordering process online!
12 de junio de 2024
Respuesta de FatFace - ABERDEEN 4
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Super fast delivery and quality clothes.
13 de junio de 2024
Respuesta de FatFace - ABERDEEN 4
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a great day – CD
Great quality, long lasting, good for your money goods!
Excellent choice of clothes, always something new.
3 de junio de 2024
Respuesta de FatFace - ABERDEEN 4
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you find the choice of clothing to be excellent. I hope you continue to love our products as much as we do.
All the best, MM
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