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FatFace - ABINGDON Opiniones 64

TrustScore: 5 sobre 5

4,8

1 Market Place, OX14 3HG Abingdon, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fat Face is my favourite shop selling good quality clothes which suit my lifestyle. Staff are always helpful and friendly.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from FatFace, I placed my order online and collected it from my local store which arrived in good time. The order was Christmas presents and some items had to be returned as they wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in to... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Pick up at local store needs some improvement, visited and phoned store having allowed 5 days from "your orders been despatched" email, order hadn't arrived at any point up to 14 days. Phoned customer... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 1 Market Place, OX14 3HG, Abingdon, Oxfordshire, Reino Unido

  • 01235 559290

4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quick postage and receipt of goods

23 de septiembre de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Safe Hands

Good communication from Fat Face meant I always knew what was going on. The Click and Collect service is a very reliable way to take delivery of your purchase and staff at my local branch were efficient and friendly. I would use this again.

25 de agosto de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

No complaints

No complaints, from ordering to delivery

24 de agosto de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Valorada con 4 estrellas sobre 5

Excellent, as always

I ordered on line as Abingdon didn't have the jeans I wanted. Sadly Fat Face jeans have changed their style and these were disappointing in style and fit. I took them back to Abingdon where they refunded without quibble. Always good service and pleasant to shop here.

6 de agosto de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hello there, thank you for taking the time to leave your review. I am sorry to hear that your item wasn't suitable this time round.

I am pleased however that your return was processed smoothly.

Take care, LE

Valorada con 5 estrellas sobre 5

Love their stuff

Love their stuff. Excellent.

25 de julio de 2023
Opinión espontánea
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hi Andre
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Abingdon sales assistance top class

Great service from the team in your Abingdon store. Helped me with the changing rooms and then ordered a longer length dress for me. All with smiles and they looked fabulous too. A great advert for your clothing. Thank you 🙏

10 de junio de 2023
Opinión espontánea
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valorada con 5 estrellas sobre 5

I love this jumper

I love this jumper, beautiful blue colour, nice quality and great customer service!

21 de abril de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Valorada con 5 estrellas sobre 5

Really quick delivery and as always always great quality.

Really quick delivery and as always, great quality clothes.

16 de abril de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Really helpful staff

I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in touch regularly with updates and could not have been more caring or helpful. Thank you.

26 de marzo de 2023
Opinión espontánea
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Fatface Sweatshirt is a Go!

Great quality sweatshirt! Lovely natural dye look.

17 de marzo de 2023
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Very very fast delivery

Very very fast delivery. Easy website great products good quality fashionable

8 de noviembre de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Morning Elaine
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP

Valorada con 5 estrellas sobre 5

The quality is excellent.

31 de agosto de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Valorada con 4 estrellas sobre 5

Jumper arrived quickly

Jumper arrived quickly, sadly it was to big so had to return it

7 de junio de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good morning,

Thank you for taking the time to leave your feedback. I am sorry to learn that the sizing of this jumper was not quite right for you on this occasion. If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.

Take care, EG

Valorada con 5 estrellas sobre 5

Great service.

Quick and easy return.

31 de marzo de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Hi Nicholas
Thank you for your 5 star review. Really great to hear you found our returns process trouble free. I hope you day is going well. MJ

Valorada con 5 estrellas sobre 5

Suede boots

The boots were bought as a Christmas gift but they were the wrong size so they had to be returned and fat face were very quick in receiving and sending out the correct size. The recipient was very happy indeed.

22 de febrero de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Morning Sandra,
Thank you for your 5 star review. We are glad to hear this was sorted for you efficiently and the recipient was content. -KC

Valorada con 5 estrellas sobre 5

From start to finish could not have…

From start to finish could not have been better. Abingdon shop staff for pointing me in the right direction. On line purchase easy and returns a piece of cake. Thank you.

4 de febrero de 2022
Logotipo de FatFace - ABINGDON

Respuesta de FatFace - ABINGDON

Good Afternoon Mr Druce

Thank you for your 5* review regarding the Abingdon store.

Please be assured that this will be passed onto the crew members involved for you.

Have a great weekend!

- EP

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