Your lovely staff member kindly ordered my necklace, travel jewelry box and hat for me. All the items were quickly delivered and I collected from your Alnwick shop today. I am very pleased with my pur... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely fantastic service. I needed to order my size online and I get free delivery by picking it up from my lovely local FatFace shop.
La empresa ha respondido
We visited the FatFace store in Alnwick on Thursday 24 July. We frequently visit this particular shop and are always greeted very graciously. On this occasion we were served by Lauren. She made us... Ver más
La empresa ha respondido
Did click & collect unfortunately having been told the item was ready to collect when I arrived at the shop it hadn’t been delivered. A wasted journey! In the evening I received an email saying it wou... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Bondgate Within 72, NE66 1HZ, Alnwick, England, Reino Unido
- 01665 606322
4,5
Excelente
38 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely fantastic service
Absolutely fantastic service. I needed to order my size online and I get free delivery by picking it up from my lovely local FatFace shop.
31 de julio de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Your lovely staff member kindly ordered…
Your lovely staff member kindly ordered my necklace, travel jewelry box and hat for me. All the items were quickly delivered and I collected from your Alnwick shop today. I am very pleased with my purchases. I will take them when I go on holiday in August. I just wanted to praise your Alnwick branch staff for being very friendly and helpful.
17 de julio de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line & to collect from…
Easy to order on line & to collect from shop
17 de junio de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have been buying clothes from FatFace…
I have been buying clothes from FatFace since they came to the market. I trust their products which are quality, and lasting, they also fit well. I buy online and also in store. I still have clothes that l bought years ago and they are still in good condition. The staff are always cheerful and helpful, they deserve the 5 stars, a great company
3 de junio de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent customer interaction
The lady was excellent, very friendly but professional. Item purchased is lovely if a little pricey.
23 de mayo de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very small store but even worse only…
Very small store but even worse only one changing room
26 de abril de 2026
Respuesta de FatFace - ALNWICK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Clothes are great and easy pick up from…
Clothes are great and easy pick up from store
8 de marzo de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love my doggy jumper
Love my doggy jumper. Wouldn't pay full price but got it in the sale. Worth waiting for.
4 de enero de 2026
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - ALNWICK
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Prompt delivery to store,
Prompt delivery to store,
Product is of good quality
The member of staff (Frances)who dealt with my store pick up was very polite helpful and gave a warm greeting upon entering the store.
29 de diciembre de 2025
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Decent choice
Decent choice, some good items in the sale too.
29 de diciembre de 2025
Opinión espontánea
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Had a lot of help from Frances when trying to decide what to buy, I felt spoilt for choice but she was great, stopping tidying the display of clothing to give me time and help me come to a decision.
Very happy, you have a great team member there.
20 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited FatFace whilst visiting Alnwick for the day
I visited FatFace whilst visiting Alnwick for the day . I had no intention of buying anything and just wanted to browse . I was greeted by 2 lovely staff members who welcomed me into the store and asked if I needed any help . I explained I was just browsing and was left alone . At this point I had found a lovely fleece jacket that I loved and couldn’t resist and just fell in love with a casual dress too . One of the assistants , Julie was super helpful and advised me how I could wear the dress , casual or more dressed up . She advised me on sizing too but was never pushy at all . I would highly recommend this lovely store where the assistance are friendly, helpful and honest.
12 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - ALNWICK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Alnwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items ordered and whole process was…
Items ordered and whole process was quick and straightforward. Good quality clothing at a good price price.
26 de agosto de 2025
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returning customer
Easy to use click and collect.
Alnwick shop team always polite, friendly and helpful
12 de agosto de 2025
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered long sleeved Breton top using…
Ordered long sleeved Breton top using click and collect.
No delivery charge and great price in the sale. Good quality and lovely colours
12 de agosto de 2025
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Loved the friendly and supportive…
Loved the friendly and supportive customer service in the Alnwick shop.
5 de agosto de 2025
Respuesta de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.