online order arrived promptly , good quality shirt at a good sale price , served quickly with a smile.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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Consulta las opiniones de los clientes
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... Ver más
La empresa ha respondido
Quick processing my order. I mistakenly ordered same items twice. Two parcels to Royal Mail Click & Collect went astray. Jordan at Banbury branch extremely helpful as was Customer Service and staf... Ver más
La empresa ha respondido
Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Reino Unido
- 01295 276241
4,7
Excelente
169 opiniones
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Excellent service as always
Excellent service as always. Top quality products and the lady that served us was helpful and engaging. One of my favourite shops. Service is always a 10/10.
30 de junio de 2022
Opinión espontánea
Respuesta de FatFace - BANBURY
Good afternoon, Sarah
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at Banbury.
Take care, JB
Excellent Service
Excellent Service on both delivery and return in store.
Unfortunately goods ordered were not suitable but staff were excellent.
14 de junio de 2022
Respuesta de FatFace - BANBURY
Good afternoon Angela,
I am so happy to read what a positive experience you had in the Banbury store and online. What a shame that the order was not suitable on this occasion but we look forward to you shopping with us again soon : DW
Respuesta de FatFace - BANBURY
Good afternoon Francoise,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
Chesham Girlfriend Jeans
I bought these jeans in store. Assistant was really helpful. Lovely jeans. A great fit and wash well.
18 de abril de 2022
Respuesta de FatFace - BANBURY
Good morning Helen
I am so happy to read what a positive experience you had in the Banbury store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Good friendly store
Went to the banbury store and Jordan at the till was so polite and helpful.
9 de abril de 2022
Opinión espontánea
Respuesta de FatFace - BANBURY
Hi Lin, Thank you for your your review on the Banbury Store - this is great to hear! Take care, LE
Amazing service from Harriet
Amazing service from Harriet. Purchased a coat at an alternative store, Banbury store processed return with no problems and ordered a new one online for me. Unfortunately order was cancelled due to an admin error and sold out however Harriet traced me a new one and went out of her way to have it shipped to Banbury despite almost everywhere being out of stock. Above and beyond customer service. Thank you Harriet I was warm and snuggley in the recent snow thanks to you!
5 de abril de 2022
Opinión espontánea
Respuesta de FatFace - BANBURY
Hi Kirsty, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again!
Have a great day! - ES
Fatface customer service is always…
Fatface customer service is always brilliant and their products are beautifully made
5 de abril de 2022
Respuesta de FatFace - BANBURY
Hi Vanessa, Thank you for your 5* review on our Banbury store. This is so wonderful to hear. Take care, LE
Womenswear/blue check shirt
Ordered in store, staff very helpful and friendly, swift delivery, good fit, very happy with my purchase. Thank you FatFace.
3 de abril de 2022
Respuesta de FatFace - BANBURY
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Banbury store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
The jumper is beautiful in colour and…
The jumper is beautiful in colour and quality. I purchased this in the sale, otherwise the price would have normally put me off buying it. Absolutely love it.
Delivery was also really quick.
11 de marzo de 2022
Respuesta de FatFace - BANBURY
Hi Sallie,
Thank you for the review, It's a great feeling when you can grab a bargain. I am so pleased to hear that you love it so much and that it arrived so quickly. Take care, LM
Respuesta de FatFace - BANBURY
...Good Review. Thank you Richard, we really appreciate it.
Have a great weekend
MJ
Thank you fat face for your good…
Thank you fat face for your good service. The handbag 👜 was just what I needed. Lovely soft good quality leather.
28 de febrero de 2022
Respuesta de FatFace - BANBURY
Hi Lin,
Thank you for your review.
I'm really pleased that you are loving your bag and are happy with the service you received. We hope you continue to have great shopping experiences with us.
Have a great day!
JH
Great customer service from a lovely…extremely Happy
Great customer service from a lovely young Man.
I had 3 items to return that I’d had for about 6 weeks(as I paid by Klarna) and I was worried it was too late to return them but it was absolutely fine and sorted and a full refund given.
I use FatFace regularly as the clothes really are great quality and last years. Always great service!
29 de enero de 2022
Respuesta de FatFace - BANBURY
Hi Denise,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and that we were able to sort your returns quickly and easily! We hope you enjoy your new purchases.
Have a great day!
Thanks again, JH
Never disappointed
I have always found Fat Face to have great quality clothes. I am never disappointed. Their customer service team is great too. Would highly recommend.
29 de enero de 2022
Respuesta de FatFace - BANBURY
Thank you for your review our Customer service team and Banbury store will be delighted to read your comments CP
Great design and quality of fabric
Great design and quality of fabric. Lovely range for my girls. So much better than Next these days!
28 de enero de 2022
Respuesta de FatFace - BANBURY
Good afternoon :)
Thank you so much for your kind words, I am so pleased that you love the design and quality of the fabric.
Have a lovely day- DW
Lovely shopping experience
Popped into your Banbury store this morning to have a look at sale items. I was served by Georgina She was so pleasant and really helpful in locating items that I was looking for. Really felt valued as a customer. Lovely shopping experience
29 de diciembre de 2021
Opinión espontánea
Respuesta de FatFace - BANBURY
Good afternoon
I am so happy to read what a positive experience you had in the Banbury store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely afternoon - DW
Above and beyond …
Amanda the lady who served me went above and beyond, only a couple of my gift cards scanned through as having any credit on them ,this was due to them being old style gift cards from a supermarket. Amanda manually typed them in and they all held a monetary value.
28 de diciembre de 2021
Opinión espontánea
Respuesta de FatFace - BANBURY
Thank you for your 5 star review -CP
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