Nice people! Genuinely wanting customer satisfaction. And they have it, in spades. Good quality trousers. I am very pleased.
La empresa ha respondido
Localización
Cambiar localización52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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Consulta las opiniones de los clientes
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Ver más
La empresa ha respondido
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Ver más
La empresa ha respondido
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Reino Unido
- 01482 880039
4,7
Excelente
203 opiniones
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Great service
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.
13 de agosto de 2024
Respuesta de FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good support for 2 returns
19 de julio de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback regarding our returns process, and we look forward to welcoming you back soon!
Take care. -GM
Ordering was easy
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.
15 de julio de 2024
Respuesta de FatFace - BEVERLEY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautifully made garments at reasonable…
Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯
29 de junio de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Respuesta de FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found ordering to be easy and that the items were of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Respuesta de FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Beverley store to be so helpful during your visit. I will be sure to pass on your lovely comments to the team. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Mens zip front jumper
Ordered the jumper online and it was delivered to a local store.
25 de abril de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Jumper!
Take care. -GM
Respuesta de FatFace - BEVERLEY
Good morning, Susan.
Thank you for your feedback regarding your recent online order.
We hope you love your new dress and continue to enjoy shopping with us.
Take care, JB
From ordering to delivery everything…
From ordering to delivery everything went perfect.
16 de mayo de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Very helpful staff
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.
4 de mayo de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.
Take care. -GM
Friendly helpful staff at Beverley
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.
11 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Used click and collect so tried items…
Used click and collect so tried items and all ok
Quick anc efficient service
Well done
2 de mayo de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
29 de abril de 2024
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
Respuesta de FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
17 de abril de 2024
Respuesta de FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Respuesta de FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Respuesta de FatFace - BEVERLEY
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
28 de marzo de 2024
Respuesta de FatFace - BEVERLEY
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2 de abril de 2024
Respuesta de FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Shpping there was a pleasure
The lady in the shop was warm, welcoming, and efficient.
29 de marzo de 2024
Respuesta de FatFace - BEVERLEY
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
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