Nice people! Genuinely wanting customer satisfaction. And they have it, in spades. Good quality trousers. I am very pleased.
La empresa ha respondido
Localización
Cambiar localización52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Ver más
La empresa ha respondido
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Ver más
La empresa ha respondido
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Reino Unido
- 01482 880039
4,7
Excelente
203 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really approachable and friendly staff
Really approachable and friendly staff. Nice store too
20 de abril de 2023
Respuesta de FatFace - BEVERLEY
Hello Helen, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Excellent quality items
Excellent quality items. Easy shopping will buy from this company again.
1 de abril de 2023
Respuesta de FatFace - BEVERLEY
Thankyou for your review, we are happy to hear your experience with us was easy, we hope to see you again soon. BP
Good quality
Good quality, lovely style and perfect fit. Prompt and helpful service .
25 de marzo de 2023
Respuesta de FatFace - BEVERLEY
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – LB
Fast service and easy to order
21 de marzo de 2023
Respuesta de FatFace - BEVERLEY
Good afternoon, Julie
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
The staff where very friendly when I…
The staff where very friendly when I went to collect my click and collect order
16 de marzo de 2023
Respuesta de FatFace - BEVERLEY
Hello Carolyn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Click and Collect is back - thank you
So pleased click and collect has come back, the team at the Beverley store are so friendly and helpful and the service is excellent
17 de marzo de 2023
Respuesta de FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Beverley Store. I will be sure to pass your comments on. Best Wishes DW
Ordered shoe racks. Got socks instead.
Ordered shoe racks. Received 2 pair of generic socks instead. 😑 many reviews and happened to many people. Reported to my credit card company. Goodluck!
18 de febrero de 2023
Opinión espontánea
Respuesta de FatFace - BEVERLEY
Hello Mike, I'm really sorry to hear this. I've sent you an email requesting some more information, so that we can look into this further for you. - SK
I returned faulty goods to my local…
I returned faulty goods to my local store, Beverley. They gave me a gift voucher to buy again online. Super people and great service here. I then had a problem with my online order and needed to use the chat line. Ryan was very patient and sorted the problem, then put through my order for me. Great service and a super Beverley store and staff, too.
26 de febrero de 2023
Opinión espontánea
Respuesta de FatFace - BEVERLEY
Hi Madeleine,
Thank you for taking the time to leave this lovely review. I am glad you had a great service at our Beverley Store and that Ryan went above and beyond to sort the problems you had with your online order. I will be sure to pass your comments on.
Have a lovely afternoon. DW
I ordered for Click & Collect and it…
I ordered for Click & Collect and it was there the next day, excellent service!
24 de noviembre de 2022
Respuesta de FatFace - BEVERLEY
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Purchased online
Purchased online , great communication and items arrived quickly and as usual were great .
Wether you shop online or in store FatFace is great value and so nice .
Staff in Beverley store are fantastic.
11 de noviembre de 2022
Respuesta de FatFace - BEVERLEY
Thank you so much for your kind review! We strive on giving the best service to our customers so to receive these comments is amazing. Your comments will be fed back to our incredible team in store! - RS
Friendly helpful service
6 de noviembre de 2022
Respuesta de FatFace - BEVERLEY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love shopping in fat Face
Love shopping in fat Face. No pressure but always happy to help
17 de septiembre de 2022
Respuesta de FatFace - BEVERLEY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Great friendly service
3 de septiembre de 2022
Respuesta de FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
This was my first online purchase from…
This was my first online purchase from yourselves, everything went very well. Prompt service, royal were on time absolutely no problems.
My skirt was beautiful, everything that a previous buyer had said about it , so helpful having the review system.
My dress I had to return, a thing I hate doing but you made it so easy, I filled the return note and by 11:00 am it was back at the post office , just 2 hours after delivery. It was the most beautiful dress but I was too slim to wear it . Thank you Fat face , I love your products .
22 de agosto de 2022
Respuesta de FatFace - BEVERLEY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Happy with items
Happy with items , not happy with delivery service who left them behind my front wall visible to a busy street !
16 de agosto de 2022
Respuesta de FatFace - BEVERLEY
Hi Donna
Thank you for taking the time to write a review.
I was really disappointed to hear about where the parcel was left by our courier. We will be feeding this back to them.
Great to hear you are pleased with your purchases. MJ
The team were friendly and helpful.
14 de agosto de 2022
Respuesta de FatFace - BEVERLEY
Good Afternoon Yvonne
Thank you for your review and for sharing your recent experience in our Beverley store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a lovely rest of your Afternoon.
EP
Excellent service
Great service online and at my local Beverley shop .Nothing is too much trouble,I had to return 1 item from an order of 2 .Service with a smile .
14 de agosto de 2022
Opinión espontánea
Respuesta de FatFace - BEVERLEY
Good Afternoon Angela
Thank you for your review.
I am so pleased to hear of your recent experience in our Beverley store. Please be assured that I will pass this onto the crew members involved.
Have a lovely rest of the day!
EP
Product really good and easy to wear in…
Product really good and easy to wear in this hot weather.
Delivered before estimated time and the by friendly and pleasant courier.
Very pleased overall.
13 de agosto de 2022
Respuesta de FatFace - BEVERLEY
Good afternoon!
Thank you for leaving us this 5* review.
It's great reading such positive comments about the service you received. We look forward to you shopping with us again soon.
Have a great day and stay safe. JB
Was pleased to find the perfect top
Was pleased to find the perfect top on line in the size and colour that I wanted for a Gift. The parcel was delivered to my Daughter in good time and tracking texts kept me informed.
The product met my Daughters expectations of size and quality.
I prefer to go to a shop normally to look at products but was unable to travel to the next town to access Fat Face so had to order on line, and experienced an excellent service. Thank You.
24 de junio de 2022
Respuesta de FatFace - BEVERLEY
Hi Nancy,
Thank you for your 5* review. I am pleased to hear that you love your daughter loves her new top and that you are happy with our service. Many thanks-AB.
Exceptional customer service very…
Exceptional customer service very friendly and helpful
19 de junio de 2022
Opinión espontánea
Respuesta de FatFace - BEVERLEY
Hi Lee, thank you for your 5* review on the Beverley Store - this is wonderful to hear! Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.