Banner for FatFace - BLUEWATER 2

FatFace - BLUEWATER 2 Opiniones 

179
•
TrustScore: 5 sobre 5

4,8

Unit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Reino Unido

  • 01322 423454

4,8

Excelente

TrustScore: 5 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(179)

14.949 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quality

Good selection, great quality clothing, easy to use website

9 de febrero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Always excelent services

Always excelent services. Good products.

6 de febrero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Good Afternoon Bogdan,

Thank you for taking the time to leave us a review!

I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.

We look forward to welcoming you back soon!

Kind Regards, JW

Valorada con 5 estrellas sobre 5

My fav store

My fav store. The staff is wonderful!

21 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 4 estrellas sobre 5

Very prompt service

Very prompt service. Great fitting pair of shorts competitive prices too.

20 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Excellent customer service

Store looks great and the staff are always very helpful.

23 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -GM

Valorada con 5 estrellas sobre 5

I saw the coat in store but they didn't…

I saw the coat in store but they didn't have colour or size I needed. The sakes staff checked online and found it available and gave me details I needed to find it. I ordered when I got home and the coat arrived quickly. Website is easy to use as well.

6 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you have had a positive shopping experience, and we hope you love your new item. We look forward to welcoming you back soon.

Take care.- GM

Valorada con 5 estrellas sobre 5

Great clothes great fit and quality

Great clothes great fit and quality. Staff polite and friendly.

10 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Fantastic quality and hard wearing

Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant.
It’s also good being able to go to my local store and see the items before purchasing. Being able to shop online is helpful as well as being quick and easy to navigate.

6 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Good Afternoon,

Thank you for taking the time to leave us a review!

I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!

We look forward to welcoming you back soon!

Kind Regards, JW

Valorada con 5 estrellas sobre 5

I recently visited your store in…Bluewater

I recently visited your store in Bluewater. The service was great 👍, staff very helpful and friendly. Really happy with my purchase. I then looked for further items online for gifts and really pleased with these too. Very impressed overall 😁

9 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Quality clothes

Good quality clothing and value for your money.

30 de diciembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello there

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Valorada con 5 estrellas sobre 5

Very good great clothing

Good clothing Beth happy

4 de enero de 2024
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello Sarbjit

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Valorada con 5 estrellas sobre 5

Staff always helpful and attentive

27 de diciembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Great service

Great service, great shopping experience

9 de diciembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello Viv
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great purchases

I love my new clothes and boots. Everything is stylish and comfortable .

28 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Valorada con 4 estrellas sobre 5

Received my product and the staff that…

Received my product and the staff that served were good and cheerful.

22 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Outstanding service,Order was waiting for me to collect

Order was waiting for me to collect, straight forward in & out of shop exactly how I like it & staff were really lovely & very helpful

26 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Easy to order online

Easy to order online. Great communication with regards to status of my order. Click and collect very efficient at The Bluewater store.

21 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering - fast and efficient delivery

3 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Ordered click and collect

Ordered click and collect, kept advised of when it was ready. Tried it on in the shop, beautiful wide leg trousers, good to have 3 options on length!

5 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Good afternoon, Anthony.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Valorada con 5 estrellas sobre 5

Lovely ankle boot

Good click and collect service ,staff always friendly and helpful .
Needed to go up in boot size

3 de noviembre de 2023
Logotipo de FatFace - BLUEWATER 2

Respuesta de FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más