Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I generally like the clothes but often too pricey for me. I always enjoy the sales of course. On my most recent experience the staff member was a little short with me as I changed my purchase half way... Ver más
La empresa ha respondido
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovel... Ver más
La empresa ha respondido
Visited Fatface Bridport saturday morning 7th of February and the two ladys in there were ever so lovely and helpful and went above and beyond for me. I often visit bridport and make sure to pop in t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
21 East Street, DT6 3JX, Bridport, Dorset, Reino Unido
- 01308 422158
4,7
Excelente
73 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service.
Amazing customer service.
Brilliant and happy staff.
Keep it up head office.
Embrace your team is extremely important.
16 de enero de 2024
Respuesta de FatFace - BRIDPORT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Easy to order and delivery was easy to pick up from our local store no issues at all very pleased with the service
14 de diciembre de 2023
Respuesta de FatFace - BRIDPORT
Good Afternoon David,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
The service was amazing Becky took us…
The service was amazing Becky took us under her wing and helped us find the ideal presents.
2 de diciembre de 2023
Opinión espontánea
Respuesta de FatFace - BRIDPORT
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I would have given 5 * if the shop…
I would have given 5 * if the shop assistants had been more friendly and had some manners. I didn’t get an ‘hello’, ‘thank you’ or ‘goodbye’..it was almost as though it was too much trouble . The ordering was easy and quickly delivered to the store to collect though.
25 de noviembre de 2023
Respuesta de FatFace - BRIDPORT
Hi there
Thank you for taking the time to leave your review. I am sorry to hear that you had this experience in store. I will be sure to pass your comments on.
Take care, LE
Great experience
I went to the Bridport store today. Becky was really helpful. Suggesting things I wouldn’t usually go for. Amazing service and a very enjoyable shopping experience overall. She couldn’t have been more helpful.
26 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - BRIDPORT
Good Afternoon Janis,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Bridport store with Becky! I will make sure this feedback is passed on, we love this positivity from our customers
We cannot wait to welcome you back!
Kind Regards, JW
From the time I walked into FatFace…
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovely Eva, who helped me through my purchases. She took great trouble making sure everything fitted perfectly and even chose me the perfect winter bobble hat from the men’s section as the women’s ones didn’t fit as nicely.
I live alone and it can be very lonely indeed so it was such a joy to be made to feel so special
24 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - BRIDPORT
Hi Sue, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Friendly caring staff
Sale time is needed for Fatface as full price clothing is expensive!
It makes a big difference not paying postage and having things delivered to store
16 de octubre de 2023
Respuesta de FatFace - BRIDPORT
Hello Gwyneth
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I thought the delivery of my item was…
I thought the delivery of my item was really helpful, and ordering the item was also very good.
19 de septiembre de 2023
Respuesta de FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Online order
Ordered a hat online for collection in branch.
Faultless transaction - thank you
23 de julio de 2023
Respuesta de FatFace - BRIDPORT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I popped into the Bridport Store of Fat…
I popped into the Bridport Store of Fat Face and noticed a sign above some Short Sleeved shirts hung over T shirts with a sign 20 % off so I thought I would purchase the shirt only to get to the checkout and find out it only applied to the T shirts beneath, needless to say I did not buy the shirt. I took a photo of the signs and left. I shall send this to trading standards
29 de julio de 2023
Opinión espontánea
Respuesta de FatFace - BRIDPORT
Hello John, thank you for taking the time to leave your review.
I am sorry to hear that this has happened and I can understand your disappointment.
I cannot contact you as you have not left an email address on your review. but please email customerservices@fatface.com and we can investigate this for you.
Thank you, LE
I love Fat Face clothing.
Great range of products and sizes. Store presented nicely and staff were very helpful and friendly
29 de junio de 2023
Respuesta de FatFace - BRIDPORT
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store.
Have a great day! KS
Great helpful staff
Good choice of styles to suit every age also do lots in larger sizes
18 de junio de 2023
Respuesta de FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Respuesta de FatFace - BRIDPORT
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Usual great quality price and arrived…
Usual great quality price and arrived sooner than stated
27 de abril de 2023
Respuesta de FatFace - BRIDPORT
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Very happy with fast delivery & super…
Very happy with fast delivery & super pleased with denim jumpsuit
13 de marzo de 2023
Respuesta de FatFace - BRIDPORT
Good afternoon, Alan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridport store.
Take care, JB
Either on line or shopping 🛍️ in…
Either on line or shopping 🛍️ in store. The experience has been helpful , fun and what I’ve bought fits well and looks good . What more can I ask for .
3 de febrero de 2023
Respuesta de FatFace - BRIDPORT
Hi Janet,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online and instore. Take care – KS
Respuesta de FatFace - BRIDPORT
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great quality clothing
Great quality clothing. Good shopping experience.
Love the Bluelight card discount too.
7 de diciembre de 2022
Respuesta de FatFace - BRIDPORT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic shop!!
Fantastic sales assistants - really helpful, professional and willing to help wherever they can. The shop is inviting and laid out well - easy to get my pram round!! Good choice of ladies items.
9 de noviembre de 2022
Respuesta de FatFace - BRIDPORT
Thank you so much for this review! We are so happy that you had such a great shopping experience with us, and that we are doing things right. Your comments will be sent to our amazing team in store :) - RS
Great shirt, more mens products in store please.
Overall great service. Would be good to have a few more products like chinos and shirts in the shop rather than having to buy on line. The bridport store didn’t have a large mens range.
7 de noviembre de 2022
Respuesta de FatFace - BRIDPORT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.