Delivery was prompt, received goods promptly. I like the quality of Fatface clothes, especially the cotton jumpers, and so does my Daughter, they wash well. No problems with ordering. Very good Co... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Ver más
La empresa ha respondido
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Ver más
La empresa ha respondido
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
5 The Parade, CT1 2JL, Canterbury, Kent, Reino Unido
- 01227 455378
4,9
Excelente
171 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love fat face stuff
3 de enero de 2026
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order. Fast delivery for collection. The staff in Canterbury shop very polite and helpful. Good experience throughout
15 de diciembre de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality on trend clothing and friendly helpful staff.
Good quality on trend clothing and friendly helpful staff. One of my favourite places to find exactly what I'm looking for!
10 de diciembre de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good and stylish Shirt
I bought a shirt online to be delivered at store. Arrived without delay and was notified I could pick it up. No problems at all. Good quality clothes and friendly staff at the store. Highly recommend this brand.
2 de diciembre de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The part in the store worked perfectly…
The part in the store worked perfectly well, and quickly.
The quality of the socks has gone down since the last time I bought socks from Fatface - they're thinner and feel cheaper - but the price has inevitably gone up.
4 de noviembre de 2025
Respuesta de FatFace - CANTERBURY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Amazing people
Amazing people, great quality clothing and a reasonable price, we love FatFace but particularly this store
13 de octubre de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The lady who served us was great
The lady who served us, and the product.
1 de septiembre de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service !
Found the layout of the store very appealing and easy to find. Was in need of a summer dress and found lots of options thanks to Nikiah who took the time to help me with lots of options as well as accessories to suit each look. She was fab! Would definitely come again (hoping Nikiah is working:))
13 de julio de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service
I received excellent advice and assistance in choosing clothing for my wife. The assistant Dorothy was very helpful and gave me advice on the outfits and various options for me to consider.
Thank you
2 de julio de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really good service very helpful people…
Really good service very helpful people in my local branch in Canterbury
2 de julio de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A beautiful store
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury.
The moment I walked into the store I was impressed with the clothing, colour and fabric choice.
The way it was displayed was lovely and spacious and the staff were happy and extremely polite and helpful.
The fabrics really did stand out and were beautiful and Summery, that I ended up buying a few items and will most definitely return in the future.
Thank you for your help Dorothy.
1 de julio de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Canterbury store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Efficient service and great to be able…
Efficient service and great to be able to now collect in store.
15 de mayo de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistant
The assistant was quick and very helpful, and I ended up buying another item.
20 de marzo de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
So pleased with my item.
21 de marzo de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service friendly staff
3 de marzo de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
1st class
The clothing I've bought for myself and family is good quality and stylish, l and my granddaughters and daughters particularly love the pj's
11 de febrero de 2025
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for my holiday to Peru. It was just like a personal shopper experience! So nice to walk into a shop where people actually take an interest and are helpful. Thank you!
14 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy service
Very speedy service. Ordered on Day 1 and picked up in store on Day 2. Less than 24 hours from on-line order to collection.
7 de noviembre de 2024
Respuesta de FatFace - CANTERBURY 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.