Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Ver más
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Localización
Cambiar localizaciónUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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Consulta las opiniones de los clientes
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... Ver más
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Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Ver más
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Reino Unido
- 02920 667139
4,6
Excelente
159 opiniones
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The server ( think his name was Rod
The server ( think his name was Rod? ) was exceptional he was welcoming and very informative, I don’t visit Cardiff often but he was a stand out Welshman! Well done.
22 de diciembre de 2023
Opinión espontánea
Respuesta de FatFace - CARDIFF 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes which fit well
Lovely clothes which fit well. Click and collect always prompt and easy to use. Friendly staff.
14 de diciembre de 2023
Opinión espontánea
Respuesta de FatFace - CARDIFF 3
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dress.
Easy to order online, in store when expected, lovely item, very pleased.
1 de diciembre de 2023
Respuesta de FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic customer service
Fantastic customer service! I went to the Cardiff store to return/exchange items. The staff were helpful and friendly, giving much needed assistance with size and style. Many thanks!
13 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Hi Andrew, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Always good clothing
12 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The website is clear and easy to use
The website is clear and easy to use. Click and collect worked very well. The items were of excellent quality and looked exactly as expected, so overall very good value and service.
15 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The quality is so good and staff are…
The quality is so good and staff are very helpful
3 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
The staff are really helpful and polite
1 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello Pauline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received my order quickly, fabulous quality …
Fat face clothing never disappoints with it’s choice of colours and designs which are well made and excellent quality 5*so happy with my purchases
4 de noviembre de 2023
Respuesta de FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great quality
Great quality, brilliant price and quick delivery. Can't get better than FatFace.
25 de octubre de 2023
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Absolutely great customer service, extremely helpful.
23 de octubre de 2023
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Grufydd was so helpful over and above…
Grufydd was so helpful over and above what was expected. I had my little Sheltie with me so it was a flying visit and he was so nice to her as well. He is a credit to your firm.
28 de octubre de 2023
Opinión espontánea
Respuesta de FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly and helpful service in store
Friendly and helpful service at the shop when I collected my order.
Disappointed that it wasn’t available sooner so I had to make a special journey to collect it.
17 de octubre de 2023
Respuesta de FatFace - CARDIFF 3
Hello, thank you for your positive review regarding your recent purchase.
I am pleased to read that your online shopping experience was a positive one although I'll be sure to pass your feedback on to the relevant teams for future consideration.
I hope you look forward to shopping with us in the future. Take care – LB
Lovely staff very friendly and polite…
Lovely staff very friendly and polite the service was great
Nice to have staff that talk to you x
11 de octubre de 2023
Respuesta de FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Sienna winter coat
Good quality coat. Very pleased. No problem ordering. A bit pricey but was given discount in the shop on collection as cost was 20%off since I purchased a few days before online. I thought this excellent and good customer service as was delivery to shop, keeping you informed via email on delivery and shop assistant who dealt with me.
23 de septiembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello Caroline
Thank you for your review.
I am so pleased to hear of your recent experience with us. I will ensure this is passed onto the appropriate department for future consideration.
EP
Lovely staff at store
Lovely staff at store - gave me good service despite one till being down
29 de septiembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order quick delivery
4 de septiembre de 2023
Respuesta de FatFace - CARDIFF 3
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Love the quality and fashionable styles…
Love the quality and fashionable styles and colours
29 de agosto de 2023
Respuesta de FatFace - CARDIFF 3
Hi Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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