Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Ver más
La empresa ha respondido
Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Ver más
La empresa ha respondido
Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Reino Unido
- 01244 311486
4,9
Excelente
262 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I love fat face 🙂for days outfits. Alaways in trend and good value for money ...😃 in special sale prices
Good quality, good valuw for money ...always i look after sale prices.
17 de febrero de 2026
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are very helpful and…
The staff are very helpful and friendly, and reasonably priced very pleased with the experience
22 de febrero de 2026
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All round fantastic!
It was very easy to order what I wanted and I had my order delivered to a Next store the following day for free. One of the items ordered ended up not fitting, but it was very easy to return in store and the staff at my local store are brilliant. They had another pair of jeans in the next size up, which were perfect! I was delighted with the pair of shoes I ordered which were in the sale and at a fantastic price and fab quality. One of my go to shops for clothing which is high quality and long lasting, They also offer a Bluelight discount.
3 de febrero de 2026
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes
Good quality clothes, some a little different from the main high street. Fit well. Caring and friendly staff.
8 de enero de 2026
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Respuesta de FatFace - CHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy online order process
Easy online order process and click and collect to Chester store. Very efficient. Lovely member of staff retrieved my order very quickly.
4 de enero de 2026
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Rapid delivery of a quality item
23 de diciembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ideal present
Ideal present
The shirt I brought my brother he is very happy with the lightness and feel of his long sleeved shirt 👍
26 de diciembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
17 de diciembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
5star customer service in Chester Store.
We experienced great customer service in the Chester store yesterday. Jasper was extremely helpful. They made our experience in the store a real pleasure. Lovely store, lovely staff. Special thanks to Jasper they were great.
3 de diciembre de 2025
Opinión espontánea
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the jeans and the process of…
Love the jeans and the process of ordering and collection just as expected. Staff lovely.
23 de noviembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I always get great service at the…
I always get great service at the FatFace in Chester..
Everyone is so polite and helpfu, and make me feel very special.
Thank you, ladies!
31 de octubre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Chester store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I always receive an excellent service…
I always receive an excellent service from Fatface and their clothing is almost made for me.
2 de octubre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
From ordering to collection
From ordering to collection, the whole process was smooth.
Emails to confirm ider, dispatch and ready for collection.
I arrived in store in Chester to collect and no waiting and servedby a lovely friendly member of staff.
The quality of the men's slippers are better than any other store.
12 de septiembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and fantastic jumper
Great service yet again from my local Chester store and the jumper is stunning
3 de septiembre de 2025
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.