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FatFace - CHESTER 2 Opiniones 

262
•
TrustScore: 5 sobre 5

4,9

11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Reino Unido

  • 01244 311486

4,9

Excelente

TrustScore: 5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(262)

14.949 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I found all I needed on your site great…

I found all I needed on your site great colour, style and quality. Just the floaty look I wanted for summer. I would say that the sizing is on the large side and hip size was also large even in a size 10. All in all very pleased with my purchases

1 de mayo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you love your order, and we look forward to welcoming you back soon!

Take care.- GM

Valorada con 5 estrellas sobre 5

Wonderful helpful staff that go the…

Wonderful helpful staff that go the extra mile

23 de abril de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear your feedback of your instore experiences. We look forward to welcoming you back soon!

Take care.- GM

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you received your order promptly.
We look forward to welcoming you back soon!

Take care. -GM

Valorada con 5 estrellas sobre 5

Top customer service

Rating the customer service here, as the dress sadly didn't suit me & was returned. Chester store were efficient & courteous in accepting my item back for refund, which was actioned promptly. You know the quality is going to be good with Fat Face, so it's the customer service which makes all the difference. Well done!

26 de abril de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

I like the style of clothing that you…

I like the style of clothing that you do and also the good quality.

8 de abril de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Bought the prairie top and two items of…

Bought the prairie top and two items of fabulous children’s wear one not on shop floor but a very helpful member of staff offered to order it for me! Great shopping experience with very friendly helpful staff at the Chester store! Will definitely return for more of the collection to my top! Thankyou

28 de marzo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Valorada con 5 estrellas sobre 5

Really excellent service

Really excellent service

31 de marzo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Really good quality goods.,

Recently bought a long sleeve polo shirt,and also a white Tee shirt,both were of good quality arrived on time,would highly recommend,i also recently bought a Broadsands coat from your shop in Chester,great quality,but i should have looked on line, i paid £119.00,and could have saved nearly £50.00,if i had checked your sale.

21 de marzo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Wonderful staff

We regularly visit as we’re always made to feel welcome. The dogs know where to sit to receive a treat and are forgiven for their greed.
The store has a cosy atmosphere which encourages us to wander. The fitting rooms have chairs for partners to wait. Clothes are always good quality which look good, feel comfortable and wash well.

29 de marzo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you (and your dogs) back soon!

Take care. -GM

Valorada con 5 estrellas sobre 5

The size of the product is worked out…trousers

The size of the product is worked out for you by what size you usually buy and who the company is you’ve bought items from, I thought was great because I’ve not experienced it with anybody else

23 de marzo de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Excellent customer service at FatFace…

Excellent customer service at FatFace Chester - a really helpful assistant Lena. Went beyond the extra mile.

4 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi John,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in our Chester store!
We look forward to welcoming you back soon. Take care, LC.

Valorada con 5 estrellas sobre 5

Amy was lovely at the til x

29 de febrero de 2024
Opinión espontánea
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you found Amy in our Chester store to be so lovely during your visit. I hope you continue to have a pleasant experience when shopping with us.

All the best,
MM

Valorada con 5 estrellas sobre 5

Great quality and design. Great friendly staff.

Great quality and design. The only place I really buy my clothes from now. They last really well too. Also lovely children's clothes. Only disappointment is that the children's range in stores seem to be getting smaller and smaller and my daughter can't try the items on.

15 de febrero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Good Morning Sarah,

Thank you for taking the time to leave us a review!

I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.

I have passed your feedback on to the relevant department regarding the children's items in store and this will be looked into.

We look forward to welcoming you back soon!

Kind Regards, JW

Valorada con 5 estrellas sobre 5

Got my order on time and I am happy…

Got my order on time and I am happy with it

27 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you received your order, and love your purchases! We look forward to welcoming you back soon.

Take care. -GM

Valorada con 5 estrellas sobre 5

Blue dress

I love everything about Fat Face and wouldn’t buy anywhere else.

23 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Love how you show the outfit on…

Love how you show the outfit on different size models, helps make your choice.

24 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying the ways in which we present our items and our approaches to this. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Valorada con 5 estrellas sobre 5

Shop and website were fab

Had called into the Chester shop for a jacket but they didn't have my size. Nevertheless, the staff there were fab, and picked up a little something for the grandson while I was in. Ordered the jacket from the website and it arrived promptly and as ordered. Happy all round.

22 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Good Afternoon Martin,

Thank you for taking the time to leave us a review!

I am so happy to hear you have had a pleasant experience in our Chester Store and happy with the staff's service! I will make sure to pass on this positive feedback.

We look forward to welcoming you back soon!

Kind Regards, JW

Valorada con 5 estrellas sobre 5

Excellent customer service

Returned a jacket to Chester store - excellent customer service. Even got my postage returned.
Would definitely buy from Fatface again knowing it is so easy to return goods.

14 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Ordering made easy

Ordering made easy, updated about the package and delivered on the stated day.

13 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Helpful polite staff in Chester

Helpful polite staff in Chester
Love the clothes

5 de enero de 2024
Logotipo de FatFace - CHESTER 2

Respuesta de FatFace - CHESTER 2

Hello Stephen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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