Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Ver más
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Consulta las opiniones de los clientes
Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Ver más
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Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Ver más
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The girls in the Chester shop are fantastic ,really helpfull and know their product well. I’ve been shopping here for years, this time I had lost a lot of weight and needed a new wardrobe (and look) I... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Reino Unido
- 01244 311486
4,9
Excelente
246 opiniones
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Above and beyond
28 de mayo de 2023
Opinión espontánea
Respuesta de FatFace - CHESTER 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Loving my new fleece …
Hi it was very easy to order and came into store very quick for me to collect. I love the length for a fleece will be great in the autumn and spring even in the summer on a chilly evening when on a dog walk. Overall 11 out of 10
8 de mayo de 2023
Respuesta de FatFace - CHESTER 2
Good Morning Judy
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great week!
EP
Excellent customer service
Friendly, helpful staff… excellent customer service. Thanks.
3 de mayo de 2023
Respuesta de FatFace - CHESTER 2
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CHESTER 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality and value
Easy to order on line. Picked up in store and the staff were friendly and helpful. Tshirt is of good quality, fits true to size and is as seen on photos. Specially good value as I bought it in the sales
29 de abril de 2023
Respuesta de FatFace - CHESTER 2
Hi Gail thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CHESTER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Respuesta de FatFace - CHESTER 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Love it
I've just know this brand and I love it! So does my daughter. Quality seems really good.
17 de abril de 2023
Respuesta de FatFace - CHESTER 2
Good afternoon, Ana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.
Take care, JB
Ease of ordering and collection
Ease of ordering and collection. Lovely friendly , helpful staff.
18 de abril de 2023
Respuesta de FatFace - CHESTER 2
Hi Gillian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
When I paid for my top on 6th April I…
When I paid for my top on 6th April I was told if I gave my date of birth I would be sent discount vouchers on my birthday which is 9 April…
I have not received any vouchers ! WHY ?
was I conned ?!
5 de abril de 2023
Respuesta de FatFace - CHESTER 2
Hello,
Thank you for taking the time to leave your review. I am sorry to hear that this has happened, however I can see that your birthday was entered as August - so this will be why you haven't received a birthday code.
I have now amended this, and you will receive your Birthday email shortly.
Thank you, LE
Great choice of clothes!
16 de abril de 2023
Respuesta de FatFace - CHESTER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Chester store staff friendly but efficient..Will revisit next time in Chester .
Visited Chester store to purchase Arden ankle boots in the sale. Did not have my size to try but the staff could not have been more helpful..making sure they were still in stock online and giving me the product code so could order them quickly. Very quick delivery and I'm not disappointed..the boots are excellent quality would definitely recommend.
13 de abril de 2023
Respuesta de FatFace - CHESTER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very happy 😁
Great communication, inexpensive shipping, fantastic clothes. Thanks.
30 de marzo de 2023
Respuesta de FatFace - CHESTER 2
Hi Teresa,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service :).
Have a lovely day!
Take care, SK
Online ordering simple & fast delivery…
Online ordering simple & fast delivery into store , always helpful and friendly staff.
23 de marzo de 2023
Respuesta de FatFace - CHESTER 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great staff
Great staff, always say hello when I call in (again) always tidy and helpful, thanks .
3 de febrero de 2023
Respuesta de FatFace - CHESTER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very friendly staff and really helpful…
Very friendly staff and really helpful ,well laid out shop
1 de marzo de 2023
Respuesta de FatFace - CHESTER 2
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.
Take care, JB
Respuesta de FatFace - CHESTER 2
Good afternoon, Grace
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.
Take care, JB
Respuesta de FatFace - CHESTER 2
Hi Jean, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Chester Fat Face
The staff at Chester Fat Face are incredibly helpful. Nothing is too much trouble for them and their lovely smiles brightened my day!
14 de enero de 2023
Respuesta de FatFace - CHESTER 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
fatface shopping
good quality service by a charming young and polite girl on the checkout her name was sophie
8 de enero de 2023
Opinión espontánea
Respuesta de FatFace - CHESTER 2
✌🎉🙌 THIS is what we love to hear. So thrilled to hear that you had such a pleasant experience in store. Your lovely comments will be fed back to Sophie and our dream team in Chester :) - RS
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