Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... Ver más
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Localización
Cambiar localizaciónShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Consulta las opiniones de los clientes
Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Ver más
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Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Ver más
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I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Reino Unido
- 01179 500638
4,8
Excelente
236 opiniones
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Quality clothes, fair prices, hassle free service.
Products as described, delivered on time. Kept informed throughout.
19 de octubre de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Thank you very much Maxxi and Sarah for…
Thank you very much Maxxi and Sarah for your lovely and helpful customer service. I find finding jeans boring and a headache but Sarah and Maxxi got me sorted out with a lovely pair in no time and made it a fun, positive experience. Nothing was too much trouble and I am so happy with them my jeans I can not wait to go out and wear them. Maxxi and Sarah are only young but they are beautifully mannered and sweet. I hope your managers and families are very proud of you. T x
22 de octubre de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Thank you for your 5* review regarding your recent visit to our Cribbs Causeway store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely selection of stock on display
Lovely selection of stock on display unfortunately not the trousers I wanted to try on so I had to order online
27 de septiembre de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful staff nothing was to much…
Very helpful staff nothing was to much trouble for them. I was in a wheelchair and it was lovely that the staff actually was asking me what I wanted and not asking my caret it was so nice to have someone to ask me and not talk as if I wasn’t there so thank you to the wonderful staff in Cribbs causeway that works on Tuesday
26 de septiembre de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Bristol Cribbs is a great store!
Pleasant, knowledgeable and friendly staff. Bristol Cribbs is a great store to visit.
18 de septiembre de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your trip to the Bristol Cribbs store. It is so wonderful to read such lovely feedback!
Have a great day! SK
Online order to click and collect was…click and collect experience when buying a belt
Online order to click and collect was easy to use. Quick reminder to collect and fast collection in store due to a very efficient filing system according to the shop assistant! Great quality leather belt. Only query would be to give the belt width as part of the product info online.
6 de septiembre de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Worth trying alternatives
I was in the Bristol area and called in the cribbs causeway branch. Found the top I had seen online but didn’t have my size. So the lady there offered to order it for me which she did. However I had a message from fat face stating problems with your system and not available to order. However I did order it with marks and Spencer online a few days later.
31 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello Jana
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cribbs Causeway store - this is great to hear. Take care, LE
Having bought t shirts previously size…
Having bought t shirts previously size was not a problem and the website showed the images well to allow me to select the items I wanted.
Communication was good so I was able to collect at a convenient time for me.
2 de septiembre de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Shorts
Ordered a pair of shorts that were in the sale, didn’t want to pay postage so asked for them to be sent to my local Fatface store. I was kept unto date with delivery information and collected them with no problems, tried them on in the store and was very happy with them.
25 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Summer sale…
Good quality clothing at very reasonable prices in the sale.
I had to return a couple of items in store and this was done very quickly.
14 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Gold star Gaynor ⭐️
Gaynor was super lovely and helpful from the moment we stepped in the store, even amongst a busy sale period. We left with items for myself, husband and toddler - Thank you Gaynor!
23 de agosto de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love Fatface
Love Fatface - brilliant quality.
Only complaint was waiting to be served quite a while!
7 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
We are so pleased to hear that you are happy with your items! Apologies for the wait. We are extremely busy during our sale periods so sometimes this can effect the time it takes for us to get these to you! - RS
Picked my dress up also has to return a…
Picked my dress up also has to return a bag l bought for my daughter no quibbles all done with a smile l asked if l could try dress on for size no problems at all lovely dress so a very happy customer
12 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! RS
Excellent delivery to store but item…
Excellent delivery to store but item ordered did not suit. Was able do try on when I collected it and obtain a refund immediately.
5 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Fat Face Fab as usual
Fab as usual. Loved the sale items. Free delivery to my door. Easy to take any you don’t want back to store for a friendly and professional service.
Love Fat Face.
8 de agosto de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Nice quick collection process.
31 de julio de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Afternoon Esther,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
I was assisted today in store by Clair
I was assisted today in store by Clair, in buying a dress for a wedding. Clair went above and beyond with help and advice, resulting in me buying the perfect dress. I would definitely recommend this branch to anyone.
7 de agosto de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Thank you for your 5* review regarding your recent visit to our Cribbs Causeway store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Fantastic service from Claire she went…
Fantastic service from Claire she went above and beyond and I went home with exactly what I was looking for thank you
7 de agosto de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Thank you for your 5* review regarding your recent visit to our Cribbs Causeway store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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