I have been buying Fat Face clothes for over 30 yearits always good quality and fits well. As always the staff were helpful and knowledgeable.
La empresa ha respondido
Localización
Cambiar localizaciónShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Consulta las opiniones de los clientes
I'm not quite sure how to rate my experience. My ordering process was terrible, but the customer service to try and put it right was extremely good. My click-and-collect order was mislaid. Yes, it... Ver más
La empresa ha respondido
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Ver más
La empresa ha respondido
Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Reino Unido
- 01179 500638
4,7
Excelente
244 opiniones
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Enjoyable Experience
Everyone was very helpful and enjoyed the experience of shopping in FatFace.
17 de abril de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
Love fat face
I can always find something I like at fat face. I love my new pj bottoms that I bought in the shop and my rain coat that I bought on line.
Thanks FatFace
24 de abril de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy on line ordering and selection of…
Easy on line ordering and selection of store.
Hassle free collection from store.
Item is perfect, fit is excellent, colour is subtle and perfect for spring.
26 de abril de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Great styles and fabrics
Great styles and fabrics. Pleasant staff in store always helpful.
23 de abril de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
I love fat face and literally all my…
I love fat face and literally all my clothes are from your shop but I could have bought several dresses today inc Aubrey vine and Vivvie if it wasn’t for the gapping cross over on the bust area. Being big busted we need more than one button at the top to stop it from gapping maybe a couple more down the slope area. Also the fabric on the Stevie dress behind the buttons need to be wider so we don’t flash our girls. I literally could have spent a fortune yesterday. Also Rachel in your Bristol Cribbs Causeway store is amazing every time I go in there. She’s always so helpful and goes out of her way to find me clothing she thinks will suit me and always gives me honest opinions on outfits I true on. You need more staff like her.
29 de abril de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hello Diane , Thank you for your feedback the crew at the Cribbs Causeway store. It is so wonderful to read about the great experience you had instore.
Take care - KS
Easy ordering and collection. Fabulous jeans!
My size wasn't in store so they checked for me whether my size was available online (which it was). I ordered the correct one and collected in store a few days later. Easy!
25 de marzo de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon, P Shaw
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
The staff were so friendly and helpful.
28 de marzo de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi Nicola,
Thank you for your lovely 5 start review.
Very happy to hear this. Have a lovely day!
Take care,
SK
Fantastic customer services from Andy…
Fantastic customer services from Andy who went above and beyond to help us find the correct size and style. Warm, friendly and helpful. What more can you ask for? Extremely satisfied customer, thank you.
5 de abril de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you had such a great experience in the Cribbs Causeway store and please be assured that your lovely comments will be passed on to the team there.
Take care, MM
I ordered a sweatshirt.
I ordered a sweatshirt on a Wednesday and I was able to pick it up the following Monday. The sale price was good and the sweatshirt is good too.
28 de marzo de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new sweatshirt and that this arrived quickly in store for collection. I hope you continue to enjoy your shopping experience with us.
Take care, MM
great product love it .
23 de marzo de 2023
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Genuine customer service
The woman serving me, I think her name was Lucinda, was so lovely and made some very compassionate comments about my grandads funeral which meant a lot. Due to this customer service I will be shopping here again!
12 de enero de 2023
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi Jennie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Made several Christmas purchases
Made several Christmas purchases, choices, quality & prices all good.
18 de noviembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi June, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful sales assistant …
In store the assistant checked stock and went out of her way to be helpful. The sales assistant ordered both jumpers which arrived over the weekend.
6 de diciembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon, J Charlick
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
As always nice and simple to shop
As always nice and simple to shop . No assistant constantly asking can I help you. But there if needed .
9 de diciembre de 2022
Opinión espontánea
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
EXCELLENT - customer service
Received excellent customer service from staff members working on the till.
28 de noviembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi Marion, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always excellent
The store always looks great and is well-stocked, and the customer service is excellent. Staff are friendly and efficient and the clothes are always great quality.
23 de noviembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi Becca, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes 😍
I usually shop online but wanted to see what tops were available for hubby for Christmas. Always love Fat Face clothes and I'm like a kid in a candy store walking round the shop! Found far too many clothes I liked but managed to resist and bought hubby a great top ☺️
6 de noviembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon, Nicky
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
Always a good experience ordering with…
Always a good experience ordering with Fat Face. The correct items arrived for my child to try on at home, and then an easy returns process for any items that didn't fit.
7 de octubre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly and that you found making your return easy to do. We hope you love your new items and continue to enjoy shopping with us.
Take care, MM
Very helpful kind assistant
11 de octubre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Thank you for your review! I will pass this over to our crew in store :) - RS
Love my dress
Love my dress, funky style and good quality fabric. Returned the top as the cut was not flattering, but staff pleasant and polite about it.
17 de septiembre de 2022
Respuesta de FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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