I visited FatFace in Derby yesterday looking for some holiday clothes. I was on my own, with little confidence in myself and what clothes suit me. The ladies serving me were amazing- the best servi... Ver más
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Localización
Cambiar localizaciónUnit 22, Level 2,, Derbion Centre, DE1 2PQ Derby, GB
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Great visit to the new Derby Fat Face Store. Staff were so helpful and polite on entering the store. It was set out great for browsing. I was looking for the Ely Ponte trouser to try on and was helped... Ver más
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I didn’t buy anything, but I had a beautiful smile today and one of the best welcomes ever in a shop. Derby intu centre 10:45 02/07/2026. I will visit your awesome shop again, if only to be welcome... Ver más
La empresa ha respondido
Loved my new beautiful dress's well made and quick delivery x
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 22, Level 2,, Derbion Centre, DE1 2PQ, Derby, Reino Unido
4,3
Excelente
7 opiniones
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The best customer experience I have ever had
I visited FatFace in Derby yesterday looking for some holiday clothes. I was on my own, with little confidence in myself and what clothes suit me.
The ladies serving me were amazing- the best service I have ever had in a shop. They were kind, helpful and were like my personal shopper’s helping me pick out coordinated outfits that looked really nice. As FatFace was the first shop I went to I bought one outfit then looked round other shops. I soon went back to the ladies in FatFace however to buy other items due to the customer service and how they made me feel.
So thank you to Trudie, Abbie and Emma, you are all a huge credit to the company!
25 de julio de 2026
Opinión espontánea
Respuesta de FatFace - DERBY
Hi Louise, Thank you for your wonderful review.
We're delighted to hear that Trudie, Abbie and Emma made your visit to our Derby store such a positive experience. Providing friendly, helpful service is what we strive for, and it's fantastic to know the team helped you feel confident and supported while finding your holiday outfits.
We'll be sure to share your kind comments with them.
LE
Loved my new beautiful dress's well…
Loved my new beautiful dress's well made and quick delivery x
17 de julio de 2026
Respuesta de FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff
The assistant in the shop was absolutely lovely. She was attentative without being intrusive and very helpful.
9 de julio de 2026
Opinión espontánea
Respuesta de FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful welcome
I didn’t buy anything, but I had a beautiful smile today and one of the best welcomes ever in a shop. Derby intu centre 10:45 02/07/2026.
I will visit your awesome shop again, if only to be welcomed like that again. Thank you Hyemi.
2 de julio de 2026
Opinión espontánea
Respuesta de FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Million dollars
Great quality. Everyone commented on how lovely
my dress was. I felt a million dollars.
19 de junio de 2026
Respuesta de FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing Customer Service
Great visit to the new Derby Fat Face Store. Staff were so helpful and polite on entering the store. It was set out great for browsing. I was looking for the Ely Ponte trouser to try on and was helped by the lovely Trudy who explained the different leg styles to me. I really appreciated her help. A great purchase, super quality and fairly priced. Such wonderful customer service, all with a cheery smile. What a lovely shopping experience. I will be back!
12 de marzo de 2026
Opinión espontánea
Respuesta de FatFace - DERBY
Thank you so much for your lovely review! We're delighted you had such a great experience in our Derby store, and thrilled to hear how helpful Trudy was. We’ll be sure to pass on your kind words. We look forward to welcoming you back soon! LE
Nice quality gear. Lovely elasticated skirt
It's good that you can have it delivered to next store so no delivery charge
25 de febrero de 2026
Respuesta de FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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