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FatFace - DIDCOT Opiniones 83

TrustScore: 4.5 sobre 5

4,7

Unit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really pleased with this beautiful blouse especially as I managed to buy it at sale price! Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy website to order from. Quick delivery to local store. Quality garments.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Reino Unido

  • 01235 813924

4,7

Excelente

TrustScore: 4.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Welcoming

Staff welcoming, friendly and helpful. Clothes easy to find, with help on hand if needed. Able to walk in with my well behaved dog, which makes it easier and more accessible to me to be able to shop. It also means I spend more money!

30 de diciembre de 2023
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Respuesta de FatFace - DIDCOT

Hello there

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Didcot store - this is great to hear.

Take care, RL

Valorada con 5 estrellas sobre 5

Very easy to order and quick delivery

Very easy to order and quick delivery. Staff also very friendly when I went to collect in store. Will use again.

7 de diciembre de 2023
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Respuesta de FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great

Great service

24 de noviembre de 2023
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Respuesta de FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Easy access and great choice

21 de noviembre de 2023
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Respuesta de FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Great items

Great items, good service easy to return

20 de noviembre de 2023
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Respuesta de FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Didcot FatFace staff made the…

Didcot FatFace staff made the collection an enjoyable visit. Thank you

18 de noviembre de 2023
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Respuesta de FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Easy online order to collect in store

Easy online order to collect in store. Handbag strap ordered on 12th ready for collection on 18th.
Perfect!

12 de octubre de 2023
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Respuesta de FatFace - DIDCOT

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Valorada con 5 estrellas sobre 5
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Respuesta de FatFace - DIDCOT

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Valorada con 5 estrellas sobre 5

Swift first class service

Swift first class service, returns easy with very friendly service

11 de junio de 2023
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Respuesta de FatFace - DIDCOT

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB

Valorada con 5 estrellas sobre 5

Great customer service

4 de junio de 2023
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Respuesta de FatFace - DIDCOT

Hi Dorian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Swift service

Swift service. Bandana is as expected

7 de mayo de 2023
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Respuesta de FatFace - DIDCOT

Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS

Valorada con 5 estrellas sobre 5

Lovely Staff and Beautiul Designs

Lovely Staff, and Great Quailty of clothes, and lovely designs!!

22 de abril de 2023
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Respuesta de FatFace - DIDCOT

Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Successful shop

Very quick ordering service. Emailed me when ready for collection. Bought a couple more items in the sale when I went to collect my online order - all in all a successful shop!

17 de abril de 2023
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Respuesta de FatFace - DIDCOT

Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB

Valorada con 5 estrellas sobre 5

Great service

The service is always very good - and very quick. Very convenient to pick up from Didcot store - free parking for 2 hours.

13 de abril de 2023
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Respuesta de FatFace - DIDCOT

Thankyou for taking the time to leave a review, we are so happy to hear you have had such a positive experience with our click and collect service - All the best, BP

Valorada con 4 estrellas sobre 5

Excellent ordering via the website

Excellent ordering via the website, but a little disappointed that the order took a week to arrive at the store.

31 de marzo de 2023
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Respuesta de FatFace - DIDCOT

Hey there Jeff,

Thank you for leaving your review.

It's great to learn that ordering online was a great experience for you, it is a shame that your order took a little longer to arrive to store as expected. We aim to get orders delivered to store within 3-5 days, but may take a little longer if we are in a promotional period. So sorry for any disappointment caused by this.

If we can help you with anything, please do not hesitate to get in touch with our friendly customer experience team!

Have a great day.

Take care, CT

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - DIDCOT

Respuesta de FatFace - DIDCOT

Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Importance of customer service

Amanda was lovely, she couldn't have been more helpful, even though she was full of cold! As always the sales never fail to please 🙏.

17 de enero de 2023
Opinión espontánea
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Respuesta de FatFace - DIDCOT

Good afternoon, Joanne

Thank you for leaving us this review about your instore shopping experience.

It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Didcot store.

Take care and stay warm. JB

Valorada con 4 estrellas sobre 5

Good

good quality pajama bottoms!thank you

1 de diciembre de 2022
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Respuesta de FatFace - DIDCOT

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Lovely clothing and polite and helpful…

Lovely clothing and polite and helpful staff

10 de septiembre de 2022
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Respuesta de FatFace - DIDCOT

Good afternoon Faye,

Thank you for your 5* review. It is great to read such positive feedback about our Didcot Store. Please be assured tat this feedback will be passed on tot he team.

Take care, EG

Valorada con 1 estrellas sobre 5

order never received

11 de septiembre de 2022
Logotipo de FatFace - DIDCOT

Respuesta de FatFace - DIDCOT

Hi David
Thank you for your review.

I am so sorry to hear that you have not received your parcel. I can confirm that I have sent you a seperate email to discuss this further with you.

EP

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