In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment. Situation resolved & Clear advice given . Very happy with purchase. Highly rec... Ver más
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Localización
Cambiar localización8 Princes Street, HG1 1NH Harrogate, North Yorkshire, GB
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Consulta las opiniones de los clientes
Fantastic store and staff. Couldn't do enough for me. Arrived quickly, as did the email I received before going to the store. My complete order arrived and the quality was as always excellent.
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I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Ver más
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Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Reino Unido
- 01423 538773
4,8
Excelente
125 opiniones
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Friendly staff
It’s nice to be recognised as a regular customer- staff friendly even though they were very busy
25 de diciembre de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pj bottoms
Lovely soft material, great sizing and colour. Arrived in store on time. Easy collection and happy to help staff.
27 de diciembre de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought two scarves online
Bought two scarves online - were exactly as described, and arrived promptly at the shop. Sales assistant very welcoming.
23 de diciembre de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service online and in our…
Always great service online and in our local branch!
23 de octubre de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service …
Recently I purchased quite a few items from the Harrogate branch a lovely guy called Morgan. He was helpful l, he listened and delivered an excellent service from memory. I think he was covering from another branch. Thanks again fatface great service as always
20 de agosto de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Great quality clothes with an easy click and collect system.
16 de agosto de 2025
Opinión espontánea
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure
Always a pleasure. Ordered on line and picked up from shop next day. No fuss!
21 de julio de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good value for money
Good value for money.
3 rays between ordering and collection.
Pleasant staff.
6 de julio de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop quality clothing and lovely helpful staff.
Ordered online to pickup from store was quick and easy on collecting staff was very pleasant, would recommend and would definitely order again.
30 de junio de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dropped a star because of stain on…
Dropped a star because of stain on trousers. Assistant was great at sorting it out for me.
30 de junio de 2025
Respuesta de FatFace - HARROGATE
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We understand that this shouldn't have happened and we will pass your comments to the team. Take care, LE
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly service in shop and easy…
Friendly service in shop and easy ordering online. Clothes are good quality.
22 de mayo de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Poor Communication
I received notice of an order delay and a text confirmation of this. Then an Email confirmation that order was available for collection. Then another text stating order was delayed. Then I am asked to do a review and I have not even received the ordered items yet.!!!. Welcome to the world of computers.
26 de mayo de 2025
Respuesta de FatFace - HARROGATE
Hello Phillip, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order and there has been some confusing communication in regards to its whereabouts. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Fat face collection
Quick and efficient service at the till when collecting the order. Friendly and polite
28 de abril de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
Very helpful staff
But the dresses are too long for me as my height is just 5 ft
28 de abril de 2025
Respuesta de FatFace - HARROGATE
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Fatface Harrogate is my absolute number one go to…
Fatface is my absolute number one go to for threads, every time! Their service was phenomenal, he told me how ethically sourced and sustainably made the products are and about their charity when I asked.
I love this place and would literally buy the entire store if I could. The prices are also fantastic and extremely reasonable given the phenomenal quality and longevity of their products!
12 de abril de 2025
Opinión espontánea
Respuesta de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes. Poor service.
Lovely clothes and great selection of new season wear.
I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, into a bag and I was given an unconvincing have a nice day. Furthermore assistant was wearing a monogrammed Jack Wolfskin top which is not a good advert when you work in fat face. From my many years in retail I think this was a poor effort. Glad this is not my local store.
15 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - HARROGATE
Hello Wendy
Thank you for your review. I am so sorry to learn of your recent experience in our Harrogate store. We will pass this feedback on and will always aim to improve our in store service.
Thank you for your feedback.
Take care, CT
Respuesta de FatFace - HARROGATE
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
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