I ordered a top and received and email to say the top would be available to pick up after midday on the 14th August . I travelled to the Leamington branch to be told the top hadn’t arrived and ther... Ver más
La empresa ha respondido
Localización
Cambiar localización88 Regent Street, CV32 4NS Leamington�Spa, Warwickshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I just popped in to the store on the offchance that I'd find something in the sale. I was delighted to find a few items that I love. The staff don't interact very much with the customers, which is pro... Ver más
La empresa ha respondido
I have recently discovered Fatface in Leamington. They have some lovely maxi dresses, some with a border design around the hem, that are the perfect length for me. I’m just over 5 ft. Although the sho... Ver más
La empresa ha respondido
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, Reino Unido
- 01926 883280
4,5
Excelente
121 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered a top and received and email…
I ordered a top and received and email to say the top would be available to pick up after midday on the 14th August .
I travelled to the Leamington branch to be told the top hadn’t arrived and there were no deliveries on a Friday and it would be Sunday before there would be a delivery, therefore I cancelled the item.
The staff in the Leamington branch were very helpful, but it has put me off ordering online again , it is my first time with fat face.
16 de agosto de 2026
Respuesta de FatFace - LEAMINGTON SPA
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Excellent service as per the usual
11 de agosto de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great items in sale
I just popped in to the store on the offchance that I'd find something in the sale. I was delighted to find a few items that I love. The staff don't interact very much with the customers, which is probably why I don't shop there often.
14 de agosto de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hidden gem
I have recently discovered Fatface in Leamington. They have some lovely maxi dresses, some with a border design around the hem, that are the perfect length for me. I’m just over 5 ft. Although the shop is small and cannot carry all styles it is very easy to order on line and collect within a couple of days. Returns are easy to do and fuss free.
17 de julio de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
24 de junio de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering with a quick local shop…
Easy ordering with a quick local shop pick up. The clothes I ordered were exactly what I wanted true to size and great quality
26 de mayo de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It was good.
13 de mayo de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy ordering and picking up process
1 de mayo de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought an off white denim trouser and…
I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers especially if the fabric is thin/light. . Or thicker fabric if they are more fitted. Very pleased! The sales assistant was helpful also.
30 de abril de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Click & collect worked well
Click & collect worked well - the young girl working w/c 23.4. in your Leamington shop was very helpful & efficient
Two attempts to get the right fit but often happens with jeans and got there in the end
24 de abril de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order Delay but sorted successfully!
There was a few weeks delay with my order but all got sorted successfully and staff at customer services & in store were really helpful.
30 de marzo de 2026
Respuesta de FatFace - LEAMINGTON SPA
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order came quickly and was v nice
My order came quickly and was v nice. One of the items didn’t fit and I returned it and a refund came through quickly.
16 de febrero de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered jacket from website
Ordered jacket from website, to be delivered to local store. Good email communication confirming prompt arrival as promised.
30 de enero de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Jumper!
Really nice warm winter jumper. True to size. Ordered online in the sale. Arrived quickly. Staff in the shop were very pleasant and helpful. Would recommend jumper. 😀
7 de enero de 2026
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered payed for but not delivered
Ordered payed for but not delivered. Went to shop to collect but not there. Email said it was delayed would receive it in few days would get an email. Then get an email saying I was getting a refund. No explanation as to were my jumper was. Communication was good but everything else was poor. Will not be buying from them again. I waited for the item to be on sale it had a £30 reduction but sadly never got to wear it.
5 de enero de 2026
Respuesta de FatFace - LEAMINGTON SPA
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
I have not received the order at all
3 de enero de 2026
Respuesta de FatFace - LEAMINGTON SPA
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Easy to order online with great service…
Easy to order online with great service instore where the staff helped as i went through the rails looking for other items to buy
29 de octubre de 2025
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A nice store with friendly and helpful staff
A nice store with friendly and helpful staff. My local store is relatively small compared to some others. A good range of clothing though which is well made and varied. Click and collect orders works well. Could do with more stock of size 12 which seems to sell out quickly.
11 de octubre de 2025
Respuesta de FatFace - LEAMINGTON SPA
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.