Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Ver más
La empresa ha respondido
I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... Ver más
La empresa ha respondido
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Reino Unido
- 01132 609465
4,5
Excelente
166 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Prompt service
Prompt service. Retuned one item cos it didn’t fit, return service was great
3 de septiembre de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface! Bought the Teigan waterproof coat in teal - lots of pockets and plenty of room to wear big winter jumpers underneath. Gorgeous colour and adjustable hood for our lovely winter weather!
1 de septiembre de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were lovely and tracked down…
The staff were lovely and tracked down the shirt that I wanted
14 de agosto de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and received prompt…
Ordered on line and received prompt response with collection date from my chosen store. The young lady assistant was really good. Polite and friendly. I was able to try them on and was delighted with the fit and quality. Strongly recommend.
18 de agosto de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service and very…
Excellent customer service and very prompt delivery
14 de julio de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LEEDS THORPE PARK
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
No items
I cannot review the items as I have not been notified that they are ready for collection
4 de junio de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service
Ordered two items of clothing for free delivery to store arrived as they should have and collected with friendly service even got a treat for my dog!
25 de mayo de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Tailored customer service
Visited the Leeds Thorpe park store looking for a wedding guest outfit, after explaining to a young lady working there the colour scheme I was aiming for she gave me multiple options, explaining which dresses were popular and which were in the offer.
Lovely to have this customer service while shopping nowadays
7 de abril de 2025
Opinión espontánea
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace has brilliant clothing quality…
FatFace has brilliant clothing quality and helpful staff, but my experience wasn't perfect. My order wasn’t confirmed as arrived, and the shipping packaging (a plastic bag) caused issues. While the items were untouched, it could've been more secure. Sizes run small, but the sale prices were a positive. Mixed feelings overall.
30 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - LEEDS THORPE PARK
Good morning
Thank you for taking the time to leave your review.
I am sorry to hear that your delivery experience wasn't as expected. If you would like to discuss this further, please do reach out to our Customer Service team.
Thank you, LE
Lovely friendly service
Items arrived quickly and the service at The Springs location has been excellent, friendly and efficient.
9 de marzo de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Great service.
The ease in being able to order things online and pick up in store. Very friendly and efficient staff.
9 de febrero de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very easy to order online and quick…
Very easy to order online and quick delivery of product 😁
30 de enero de 2025
Respuesta de FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful in store staff
Very helpful in store staff.
Took time to find out what other options on line.
22 de noviembre de 2024
Respuesta de FatFace - LEEDS THORPE PARK
Hello Sally
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - LEEDS THORPE PARK
Hello Jane
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
great staff
great staff, always really helpful, go out of their way for customers. Quality of clothing is just brilliant
27 de agosto de 2024
Respuesta de FatFace - LEEDS THORPE PARK
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great end of season sale
Great end of season sale - bought a few bargains. Many thanks for offering quality reduced items.
14 de agosto de 2024
Respuesta de FatFace - LEEDS THORPE PARK
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - LEEDS THORPE PARK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.