Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... Ver más
La empresa ha respondido
Localización
Cambiar localización20 Conduit Street, WS13 6JR Lichfield, Staffordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... Ver más
La empresa ha respondido
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Ver más
La empresa ha respondido
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Reino Unido
- 01543 264059
4,8
Excelente
196 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff in Lichfield are so nice and…
The staff in Lichfield are so nice and helpful
4 de enero de 2026
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class
First class , friendly staff. Welcoming and well informed about their products
23 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit
Ordered on line picked up from local store. Delay in delivering to store but kept informed by email on the delay. Easy to pick up and delighted with purchase. Lovely material and fits great. Good value for money.
17 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've never had a problem with click and…
I've never had a problem with click and collect at the Lichfield store, I like the quality and price of their clothes.
12 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always so helpful
Staff are always so helpful
Shops always look lovely
Love the clothes and accessories
Friendly atmosphere when visiting
17 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and it was so easy
Ordered on line and it was so easy. collected from Lichfield store with no wait and very friendly staff
12 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience of on line ordering was…wrong parcel given
The experience of on line ordering was not great but the product I eventually got is lovely
8 de diciembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
…Lovely item
Ordered this as I have one in another colour. This is just as comfortable.
11 de octubre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth order and partial return
I ordered 2 items and they arrived very quickly. One item was too big and I returned it via the shop. It was so simple and my money was soon back in my account. Why can’t every company make returns so easy?
The staff at Lichfield are always friendly and professional. It’s a pleasure to shop there.
The clothes are of a good quality too
9 de septiembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
6 de septiembre de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great length of shorts
Great length of shorts, good to have a choice. Collected from local fat face shop, delivery on time and easy to collect
23 de agosto de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always helpful and great to deal…
Staff always helpful and great to deal with.
18 de agosto de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping at Fat Face
I love shopping at Fat Face, love the products, the design and its quality! I look for the sales opportunities as products tend to be pricey. Litchfield had a big sale in August, almost the whole store was on sale, which was amazing!!! I buy from the US and when I’m in England and I find prices in the US extremely expensive and the sales don’t make it the same way as in England. Every opportunity I get when I’m in England, I buy Fat Face products.
12 de agosto de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and perfect fit.
Ordered online and delivered free of charge to my local store. Very pleased with the quality and all fitted perfectly.
4 de agosto de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great place to shop!
As always a really helpful service from this store. They greet us as friends and even play with our dog. Lots of great choice, helpful service and courteous and friendly. I ended up buying some more sale items whilst returning an online purchase. This has to be our favourite Fatface to visit. Hopefully the team there will stay put!
4 de agosto de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online shopping very easy
Online shopping very easy. Delivery to my local Lichfield store available. Friendly and helpful staff.
31 de julio de 2025
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly & helpful at the…
Always friendly & helpful at the Lichfield store. Paul is particularly helpful with my repeated purchases. Always a pleasure to shop there.
24 de junio de 2025
Opinión espontánea
Respuesta de FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.