Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... Ver más
La empresa ha respondido
Localización
Cambiar localización20 Conduit Street, WS13 6JR Lichfield, Staffordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... Ver más
La empresa ha respondido
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Ver más
La empresa ha respondido
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Reino Unido
- 01543 264059
4,8
Excelente
196 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent post to shop service picked chinos up from…
Excellent service picked chinos up from Lichfield shop. Great staff very helpfull friendly
30 de marzo de 2024
Respuesta de FatFace - LICHFIELD
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found picking up your order from our Lichfield store to be so easy and that the crew there were really helpful and friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Respuesta de FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Ordered my jacket on line and collected…
Ordered my jacket on line and collected it from Lichfield. The staffs are always so pleasant and helpful and its a lovely store to look around.
22 de marzo de 2024
Respuesta de FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the quality of clothes in fat…
Love the quality of clothes in fat face. Staff were lovely.
28 de febrero de 2024
Opinión espontánea
Respuesta de FatFace - LICHFIELD
Good Afternoon Janet,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided and you are loving the quality of our clothing! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Great Products
I shop at FatFace in Lichfield and the assistants are all great. The clothes are good quality and the sales give genuine reductions. I am very happy with my latest purchases.
6 de febrero de 2024
Respuesta de FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your trip to our Lichfield store. It is so wonderful to read such lovely feedback! Take Care - TS
Fantastic service from Laura & Chris
Fantastic service from Laura & Chris.
Friendly and efficient.
15 de febrero de 2024
Opinión espontánea
Respuesta de FatFace - LICHFIELD
Good Afternoon Jo,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Lichfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality jumper
Website easy to use for ordering. Used the click and collect service which was really quick. The quality of the jumper was great as always. Really pleased with my product, well done Fatface.
2 de febrero de 2024
Respuesta de FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Respuesta de FatFace - LICHFIELD
Good Afternoon Andrew,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new Fat Face jacket! We love to hear such positive feedback from our customers, it really means a lot to us!
We look forward to welcoming you back soon!
Kind Regards, JW
Friendly and helpful staff
20 de enero de 2024
Respuesta de FatFace - LICHFIELD
Good Morning,
Thank you for taking the time to leave your feedback.
I am glad to read such positive comments regarding our staff.
Have a great day! - GM
Never fail to deliver quality
Whether online or visiting our local store in Lichfield. The website is easy to use and staff are always happy to help and looking happy in their work place.
I love the clothes, styles for me and my fiancee. fatface have always delivered on top quality clothes. 👏.
6 de enero de 2024
Respuesta de FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face clothing never lets you down
Fat Face clothing never lets you down
Great quality and always consistent
.Easy to order and super service
5 de enero de 2024
Respuesta de FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from start to finish…
Excellent service from start to finish and a quality pair of jeans to wear thanks to an amazing sale 👖. I would definitely shop with Fatface again.
29 de diciembre de 2023
Respuesta de FatFace - LICHFIELD
Hello Jennifer
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Staff friendly & helpful
29 de diciembre de 2023
Respuesta de FatFace - LICHFIELD
Hello Jude
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - LICHFIELD
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with online shopping the…
Very happy with online shopping the style and fit of my coated trousers
1 de diciembre de 2023
Respuesta de FatFace - LICHFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Delivered quickly to store and staff…
Delivered quickly to store and staff very helpful
27 de noviembre de 2023
Respuesta de FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great style, great service
Had been eyeing up a this tankini and high waist bikini bottoms on line for ages so decided to order and had them delivered to my local store as I knew there was a likelihood of returning them.
They were quick finding them for me and I was able to try on. Although the style was great I’m afraid I didn’t care for the fabric ( which of course you can’t feel online!) so returned them there and then without fuss- I didn’t even need to produce the card I’d bought them on.
All in all a good experience although I didn’t buy in the end. Please produce more of these style swimsuits though- great for those with pregnancy stretch marks and/ or long in the body- but in a less shiny, more robust feeling fabric!
26 de noviembre de 2023
Respuesta de FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy With My Online Order Experience
Easy order process and relatively quick delivery to my local store. As always the in store staff were lovely when I went to collect my parcel. Would order online again if the item or my size was not in the store.
8 de noviembre de 2023
Respuesta de FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product and excellent service
Great quality Airlie top and excellent service at the store. I popped in on the off chance that my order had been delivered, even though I'd not had an email. The guy who served me checked the system, but my order wasn't showing. So, he went to the store room to double check, and found my order. He was welcoming, efficient and wanted to help 👍🏼
11 de noviembre de 2023
Respuesta de FatFace - LICHFIELD
Hello Neil,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.