Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Ver más
La empresa ha respondido
Localización
Cambiar localización85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Ver más
La empresa ha respondido
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
La empresa ha respondido
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Reino Unido
- 01142 568344
4,7
Excelente
201 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great products great services great…
Great products great services great delivery
22 de julio de 2024
Respuesta de FatFace - MEADOWHALL 2
Good morning, June.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great colour and fit perfect
Ordered shorts online, easily done, picked them up with no issues.
Fit perfect and look great!
7 de julio de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Summer wardrobe.
Easy to order, quick delivery. Very pleased with all the items I purchased.
28 de junio de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Love Fat Face
Love Fat Face, great clothes, great quality, lovely helpful staff in store.
30 de mayo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had positive shopping experiences with us, and we look forward to welcoming you back soon!
Take care. -GM
Pleasant experience
Item delivered to store quickly & polite friendly staff in store. Leggings as described & perfect fit.
8 de junio de 2024
Respuesta de FatFace - MEADOWHALL 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick and that the crew in our Meadowhall store were so polite and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The staff at the Meadowhall Sheffield…
The staff at the Meadowhall Sheffield branch were very friendly and a great place to pop in and have a look around. I was happy with my purchase (x2 T-Shirts), but I felt for what they were, they seemed a little over priced. £55 in total. However, overall, I was happy with my experience and I would deffinatley return again to Fatface.
16 de mayo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi Sam, Thank you for your review and feedback about pricing. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Best flip flop
Buy the Harris flip flop sandal every year for the last few years. So comfy between the toes. Only ones I have found my husband can wear. Would recommend
Easy collection in picking up from the store.
12 de mayo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi Dawn,
Thank you for taking the time to leave a review.
We’re happy to hear you love your new flip-flops and we look forward to welcoming you back soon. Take care, LC.
Good quality and stylishp
Like a few pieces every year, good quality reasonably priced clothes and accessories. It would be nice to see a few more A-line simple knee length dresses that are flattering instead of everything being waisted though. Many of the tops are fussy but the boxy stripe with a short shirt collar is fantastic
5 de mayo de 2024
Respuesta de FatFace - MEADOWHALL 2
Good morning,
Thank you for taking the time to get in touch with us.
I am so pleased that you enjoy our items and their quality. I will be sure to pass on your feedback to the relevant teams for consideration.
All the best, MM
Respuesta de FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am delighted to read your feedback regarding product, and your instore experience. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Quick service
17 de abril de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing customer service from Sheffield …
Amazing customer service from Meadowhall Sheffield store. I went in the store today after staying overnight & Shirley was fabulous. She went out of her way to try & find everything I needed for my upcoming holiday. Shirley was pleasant, helpful & courteous, she obviously loves her job & hopefully Fatface appreciate her.
Many thanks Shirley for your help today, you're a credit to Fatface
20 de abril de 2024
Opinión espontánea
Respuesta de FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores, and received such excellent customer service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
All cotton jumper
The cotton is very good quality and an attractive pattern. I bought the green one and was delighted so then ordered the blue one. The shade of blue didn’t suit me so I returned it.
31 de marzo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face is a quality product
I love the quality of Fat Face their on line service and the stores are good
22 de marzo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. We hope you love your order!
Take care.- GM
First Class Service
First Class Service. Was so easy to place the order was kept up to with delivery emails of when my item would be delivered
21 de marzo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Staff were very friendly and the whole…
Staff were very friendly and the whole shopping experience was very relaxed. I appreciate being left alone to browse and try things on, with no one wanting to "help" until I needed it
22 de marzo de 2024
Respuesta de FatFace - MEADOWHALL 2
Hi Susan,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Excellent Customer Service
Had a very good experience in Fat Face Sheffield Meadowhall yesterday . After helpful advice from the assistant I decided to order a dress and denim jacket as they hadn’t my size in store. Easy enough you would think but there were problems with the computer . There always is when someone is watching ! It was sorted but all the staff were very apologetic . I left feeling like a valued customer rather than what often happens as being classified a silly old pensioner!Well done Fat Face Meadowhall.
25 de marzo de 2024
Opinión espontánea
Respuesta de FatFace - MEADOWHALL 2
Hi Carol,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Excellent
Fatface have always been excellent. Whether it's the delivery or returns, I've always been treated nicely and with respect by all members of staff.
8 de febrero de 2024
Respuesta de FatFace - MEADOWHALL 2
Good Afternoon Nour,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Arrived on time
29 de enero de 2024
Respuesta de FatFace - MEADOWHALL 2
Hello Joanne
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
No collect from Store🙁
Please with the overall order process , although I was disappointed to see that I was unable to collect my order from store. The ‘collect from Store’ seems to be hit and miss, sometimes available, sometimes not.
13 de enero de 2024
Respuesta de FatFace - MEADOWHALL 2
Good Morning,
Thank you for leaving us this review about your online shopping experience.
We apologise for any inconvenience caused by this matter. Our Click and Collect option is currently unavailable, but be sure to keep an eye on our delivery page for updates.
Have a great day! - GM
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.