I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Ver más
La empresa ha respondido
Localización
Cambiar localización85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... Ver más
La empresa ha respondido
Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... Ver más
La empresa ha respondido
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Reino Unido
- 01142 568344
4,7
Excelente
188 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had tried tha dress on in the shop.
I had tried tha dress on in the shop.
Tha lady was very helpful and zi liked it but couldn’t decide. After getting home I ordered in line.
Simple!
18 de junio de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi Valerie,
Thank you for you positive feedback. I am unsure if you meant to give us a 1 star review? If there is anything else we can support with please get in touch by emailing us at customerservices@fatface.com or calling us on 03301240000
Take care - KS
Excellent products
Excellent products at a very fair price.
Chinos and shorts fit me perfectly…will be back for more!
15 de junio de 2023
Respuesta de FatFace - MEADOWHALL 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
I recently visited the Fatface store at…
I recently visited the Fatface store at Meadowhall, and I would like to give 5* to Shirley. I must have spent over an hour in the changing rooms, whilst Shirley brought different sizes and styles that she thought would flatter my figure. It was like having a personal shopper. I am not very good at putting outfits together and the help she gave was amazing. I walked out with many outfits that I am over the moon with. If you need advise I would definitely recommend paying a visit to see Shirley
17 de junio de 2023
Opinión espontánea
Respuesta de FatFace - MEADOWHALL 2
Hi Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order came on time n just what I needed…
Order came on time n just what I needed fatface flip flops are a must for me I've got neuropathy in my feet these flip flip are my summer must.
Thankyou fatface for my feet heaven flipflops.
8 de junio de 2023
Respuesta de FatFace - MEADOWHALL 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
I loved the dress but I sent for a size…
I loved the dress but I sent for a size 12 having tried on a 14 instore. My problem is the 14 was too large and the 12 a bit too small. I'm in a quandary now as I would like to have it for an event in mid July, will return to the Meadowhall shop and see what sizes they have instore this week.
4 de junio de 2023
Respuesta de FatFace - MEADOWHALL 2
Hello Barbara
Thank you for taking the time to leave your review. I am sorry to hear that you found the sizing of your order a little inconsistent. I will be sure to pass your comments and feedback on to the relevant department for their consideration and attention.
Take care, LE
I saw the outfit in the shop not got my…
I saw the outfit in the shop not got my size so ordered on line extremely easy straight forward to do payed and got an email straight away and in a few days it arrived! The clothes in fat face are extremely lovely and the sizes are perfect thanks keep doing a great job 😁
25 de mayo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi Kate
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered online after reading reviews…
I ordered online after reading reviews which were really helpful. The delivery to store was quick and staff were friendly when I collected the item.
7 de mayo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi Jill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
6 de mayo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff all round at the…
Lovely staff all round at the Meadowhall store. Tried my items on, kept the jacket not the jeans but promptly bight a more expensive pair having been encouraged to take a look…..excellent sales skills.
2 de mayo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Meadowhall store
I regularly shop at the Meadowhall store and the staff are always friendly and helpful. Plenty of choice of products in a great environment, the store is light and airy.
29 de abril de 2023
Respuesta de FatFace - MEADOWHALL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Efficient service
Efficient service, friendly staff. Easy to park to access the store.
25 de abril de 2023
Respuesta de FatFace - MEADOWHALL 2
Good afternoon, Merrilyn
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Meadowhall store.
Take care, JB
Love Fatface for style
Love Fatface for style, quality and individuality. Great that Fatface are offering Click and Collect again.
Easy to order on website. I do prefer visiting store though.
17 de abril de 2023
Respuesta de FatFace - MEADOWHALL 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Welcoming staff
13 de abril de 2023
Respuesta de FatFace - MEADOWHALL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful staff and welcoming store…
Very helpful staff sorted out an issue with my returns. Store was beautifully presented and they were very pleasant and friendly.
12 de abril de 2023
Respuesta de FatFace - MEADOWHALL 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I found a jacket in store but…
I found a jacket in store but unfortunately it wasn't in stock. The sales rep was quick to search the stock room then recommended I order on line. I was thrilled to find my garment which arrived the next day for my birthday. The denim style jacket is light & in a beautiful shade of green. It is for casual wear and very adaptable piece whether with a pair of cut offs on holiday or over a loose fitting dress at night. Absolutely beautiful.
30 de marzo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Absolutely love the clothes from this…
Absolutely love the clothes from this store. Staff always go above and beyond to make sure you have the best experience.
13 de marzo de 2023
Respuesta de FatFace - MEADOWHALL 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Friendly staff
Quick delivery service and friendly helpful staff in store to ensure I received the birthday discount I’d been emailed.
11 de marzo de 2023
Respuesta de FatFace - MEADOWHALL 2
Thank you for your wonderful review. We deeply appreciate your feedback and your comments will be fed back to our amazing team - RS
Staff were very helpful & friendly
3 de marzo de 2023
Respuesta de FatFace - MEADOWHALL 2
Hi Paul
Thank you for leaving such a lovely review about our Meadowhall Store. I will be sure to pass your comments on.
Have a lovely afternoon :) DW
Good fit lovely designs excellent…
Good fit lovely designs excellent quality that lasts wash after wash
15 de diciembre de 2022
Respuesta de FatFace - MEADOWHALL 2
Thank you for your review! We are pleased to hear that you are happy with your items! - RS
Had to return a t-shirt which did not…
Had to return a t-shirt which did not fit. Staff helpful & friendly.
8 de noviembre de 2022
Respuesta de FatFace - MEADOWHALL 2
Good afternoon, Lindrick
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Meadowhall store.
Take care, JB
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.