Banner for FatFace - MILTON KEYNES 2

FatFace - MILTON KEYNES 2 Opiniones 

187
TrustScore: 5 sobre 5

4,8

40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Reino Unido

  • 01908 395297

4,8

Excelente

TrustScore: 5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(187)

13.189 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, polite, jolly and helpfull lady.

2 de abril de 2023
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Ordered online and collected in store.

Ordered online and collected in store.
Very pleased with the product. Great colours comfy fit good material.
Friendly prompt service in store.

25 de marzo de 2023
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hello Steven, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Valorada con 5 estrellas sobre 5

I love the crew at Fat Face Milton…

I love the crew at Fat Face Milton Keynes. Always friendly and helpful. Nothing is too much trouble. That’s why I keep going back!

13 de enero de 2023
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good morning, Sue

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Milton Keynes store.

Take care, JB

Valorada con 5 estrellas sobre 5

The blonde lady who works Monday and…

The blonde lady who works Monday and Friday is incredibly helpful and went above and beyond to help us with our purchases and is a credit to FatFace.

14 de noviembre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Thomas, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Thank you Fat Face Milton Keynes

I love going into Fat Face Milton Keynes! The customer service is of a consistently high standard. This time Pauline welcomed me back following some months of absence after surgery. The other female staff member (I'm sorry not to have remembered her name) seemed equally pleased to see me and to witness my obvious recovery. They made me feel like an old friend dropping in. The care following this was as attentive as always - helpful and encouraging without being pushy. I want to thank these two women particularly for their friendliness, caring and support before and after my surgery. They really go the extra mile and seem passionate about their work. It really has made all the difference.
.

11 de noviembre de 2022
Opinión espontánea
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good afternoon, Ms Ward

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Milton Keynes store.

Take care, JB

Valorada con 5 estrellas sobre 5

Excellent savings in the sale.Friendly…

Excellent savings in the sale.Friendly helpful staff

3 de noviembre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Thank you for your review. We are so happy to hear that you had such a positive in-store experience. Your feedback is deeply appreciated and we will let our wonderful crew in store aware of your wonderful comments. Thank you. - RS

Valorada con 5 estrellas sobre 5

Very well made trousers

Very well made trousers, good quality material. Like that they are full length and not the over-ubiquitous "ankle-grazers"

27 de octubre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Member of staff who served us was…

Member of staff who served us was friendly and helpful. Although I had to order online because there wasn't enough stock.

17 de octubre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good afternoon, Marilyn

Thank you for leaving us this review about your instore shopping experience.

We look forward to you shopping with us again soon at our Milton Keynes store.

Take care, JB

Valorada con 5 estrellas sobre 5

Good range of prices and sizes

Good range of prices and sizes. Very helpful staff. Shop is small but managed to display a wide range of products. They didn't have my size in store but was able to order online which was quick and easy.

8 de octubre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Rhian, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Items delivered promptly and as…

Items delivered promptly and as advertised

7 de octubre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Linda,
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Take Care - KS

Valorada con 5 estrellas sobre 5

First time shopped in Fat Face

First time shopped in Fat Face.
Prices good in the sale and fits good.
Service really gold and staff too.
Than got some bits on line.
Highly recommened shopping at Face Fat.

30 de agosto de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Excellent customer service and quality of clothes

The customer service instore and online is excellent, very friendly, quick and professional.

13 de septiembre de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Aneta, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great clothes

Great clothes. Very helpful and friendly staff.

26 de agosto de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Christine, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

I've been shopping with Fatface for many years and have always been impressed with not only the fantastic clothes but most importantly the brilliant, knowledgeable and very helpful staff both instore and online. Now I live abroad and rely on relatives to bring my orders when they visit. I was super impressed and grateful when Lauren (the agent I was chatting with online), sorted out an extended returns period for me due to the time it would take to get any items back to them. It's these little deeds of kindness and decency which set retailers apart and keep customers loyal for life! Many thanks to Lauren and the wonderful ladies at the Milton Keynes and Hemel Hempstead branches for your exemplary service!

15 de julio de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Celeste, Thank you so much for your lovely review! I am so happy we were able to help you here! Take care, LE

Valorada con 5 estrellas sobre 5

Very good customer service

Very helpful, friendly staff

4 de julio de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good Afternoon
Thank you for your review.

I am so pleased to hear of your recent experience in our Milton Keynes store. Please be assured that this will be passed onto the crew members involved for you.

EP

Valorada con 5 estrellas sobre 5

Excellent product and customer service…

Excellent product and customer service both in Milton Keynes and online. Thank you!

14 de junio de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good afternoon Emma
I am so happy to read what a positive experience you had in the Milton Keynes store and also online. I will be sure to pass this on to the wonderful team.
I hope you have a great day DW

Valorada con 5 estrellas sobre 5

Just love their ethical approach

Just love their ethical approach, even the staff in store give you alternatives!

31 de mayo de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Good Afternoon Paul
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Afternoon!
Take care, EP

Valorada con 1 estrellas sobre 5

Untrained Staff

I returned a top that I had brought last week that was too big, the assistant seemed quite annoyed that ‘everyone had decided to return everything back to store today and so far they had not sold anything ‘ she was very loud and said that they were so far £300 down, and that she would probably not get paid, when she was serving me she asked for my FULL name, I asked why and she told me they need this because if someone was continually returning items, then they would need to be investigated , I think this is the first item I have had to return to one of your stores, But if this is the response you get if you decide to return something a couple of days later I will definitely think twice about buying from your stores in the first place.I think your staff need to be trained better in customer service, I for one do not like to be threatened with being investigated for returning a tee shirt. And as a customer it is none of my business what other people have returned or what the store has taken so far that day.

15 de mayo de 2022
Opinión espontánea
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Catherine,
Thank you for review. I am sorry to hear of your recent shopping experience in our Milton Keynes store. We would like to discuss this further. I have sent you a separate e-mail to get further information for you. Many thanks-AB.

Valorada con 5 estrellas sobre 5

So cosy

I bought this Talia Teddy jacket in the sale. What a bargain! It feels so soft and I'm sure lovely and warm for the autumn and winter. Slightly on the larger side, so downsizing would be recommended. Can be worn casual or dressed up a bit. Suits many occasions!

12 de mayo de 2022
Logotipo de FatFace - MILTON KEYNES 2

Respuesta de FatFace - MILTON KEYNES 2

Hi Vivienne, great choice with the teddy jacket! I am so pleased you love it! Take care, LE

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más