Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB
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Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... Ver más
La empresa ha respondido
Bought sweatshirt in sale. Beautiful colours and very well made. Bought as gift for daughter so cannot comment on washing etc.
La empresa ha respondido
Staff great, shop well organised, brilliant prices and got exactly what I was looking for. Well done fatface
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Reino Unido
- 01670 505140
4,8
Excelente
131 opiniones
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I love the way everything is displayed…
I love the way everything is displayed in the shop staff always helpful. Sweatshirt is perfect fit and cozy.
3 de junio de 2024
Respuesta de FatFace - MORPETH
Good Afternoon,
Thank you for sharing your recent experience in our Morpeth store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Love Fatface clothes
18 de mayo de 2024
Respuesta de FatFace - MORPETH
Good morning, Moira.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Respuesta de FatFace - MORPETH
Good morning,
Thank you for taking the time to get in touch with us.
I am so happy that you always find the crew in our Morpeth store to be so pleasant when you visit. I hope you continue to enjoy your experiences in our store.
All the best, MM
Just bought another two shirts and the…
Just bought another two shirts and the quality and fit are simply stunning can’t wait till I can go shopping for more.
29 de abril de 2024
Respuesta de FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
My order came promptly
My order came promptly, lovely quality of my dress and a perfect fit
31 de marzo de 2024
Respuesta de FatFace - MORPETH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality products and services!
I’ve never been disappointed with any piece of apparel purchased. Perfect fitting garments and quality products. Both my wife and I purchase clothes from the Morpeth branch of Fat Face, however recently bought apparel on line and guess what the same quality and professional service given,
22 de marzo de 2024
Respuesta de FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Positive customer service
Despite the disappointment of wearing a flawed pair of boots the customer service and returns options were first class….thank you.
5 de enero de 2024
Respuesta de FatFace - MORPETH
Good Afternoon Alison,
Thank you for taking the time to leave us a review!
I am sorry to hear you received a faulty pair of boots but I am very happy to hear our customer service team were able to give you a resolution! We really appreciate such lovely feedback from our customers.
We look forward to welcome you back soon!
Kind Regards, JW
Quality and great customer service
I purchased today a few pieces of clothing, which I am very pleased with.
Manager and staff I dealt with presented a high level of professionalism and kindness. Well done Fat Face crew in Morpeth
26 de diciembre de 2023
Opinión espontánea
Respuesta de FatFace - MORPETH
Hello Monika
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
click and collect
Ordered click and collect. Parcel arrived early, collection was very quick and easy. Excellent customer service
17 de diciembre de 2023
Respuesta de FatFace - MORPETH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt and efficient service from the…
Prompt and efficient service from the staff at the Morpeth branch
8 de diciembre de 2023
Respuesta de FatFace - MORPETH
Good afternoon, Barbara.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Morpeth store.
Take care, JB
Good customer service
Good customer service, ease of collection from the store.
5 de diciembre de 2023
Respuesta de FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service as always
Excellent service as always. Friendly staff in Morpeth branch who were also very helpful.
19 de noviembre de 2023
Respuesta de FatFace - MORPETH
Good Afternoon Jacqui,
Thank you for taking the time to leave us a review!
We are happy to hear you are happy with the service you have received! It is always great to hear such positive feedback regarding our staff in store, I will make sure to pass this on!
We look forward to welcoming you back soon!
Kind Regards, JW
There was a lovely top in store but…
There was a lovely top in store but didn’t have my size, the lady suggested I order online & it would be delivered free to store. Excellent service & speed of delivery, gorgeous top, great style, fit & value for money. Would definitely recommend!!!
12 de noviembre de 2023
Respuesta de FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service,and products are high…
Great service,and products are high quality
11 de noviembre de 2023
Respuesta de FatFace - MORPETH
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Excellent Service In Morpeth
I was served by a lovely lady called Deborah at the Morpeth branch she was very approachable and informative in helping me make my purchase very pleasant to talk too and a pleasure to be served by her. Thank you very much
13 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - MORPETH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality of 2 products collected at…
Quality of 2 products collected at Morpeth Brancepet excellent, and service in the branch was excellent too. Friendly and considerate
1 de noviembre de 2023
Respuesta de FatFace - MORPETH
Good afternoon, David.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
Excellent service
Easy, excellent service to use online, shop staff lovely and helpful at the Morpeth branch, thank you.
31 de octubre de 2023
Respuesta de FatFace - MORPETH
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Morpeth store.
Take care, JB
Great fitting jeans
Great fitting jeans. Fantastic colour. Click and collect is a dream. Fabulous staff in store make the experience simply flawless.
30 de octubre de 2023
Respuesta de FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good service
Prompt and hassle free service. I was served with a friendly smile.
Parcel arrived earlier than expected.
26 de octubre de 2023
Respuesta de FatFace - MORPETH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Easy ordering on the website
Easy ordering on the website, quick delivery to home address and easy returns to store. Shirts were a good price in the sale. Staff in the store at Morpeth were very friendly, but unfortunately the shirts were too small for my husband. Fat Face are usually good fitting and on the large side but not in this case. Need XL for my husband which they didn't have in store so will have to keep an eye online for returns.
25 de octubre de 2023
Respuesta de FatFace - MORPETH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
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