I ordered three tops online - all fitted perfectly to normal size. I returned one because I’d bought two in different colours with the view to keeping one and returning the other . When in the sho... Ver más
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SU7 Monument Mall, 10 Blackett Street, NE1 7AJ Newcastle upon Tyne, Tyne & Wear, GB
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I ordered three tops online - all fitted perfectly to normal size. I returned one because I’d bought two in different colours with the view to keeping one and returning the other . When in the sho... Ver más
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I like Fatface. It’s a shame some stores have closed. Newcastle still going though - bought a lovely jumper. Due to the material and style, I didn’t notice the hole in it until back home. Not returni... Ver más
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Ordering was easy and dress was available for collection much earlier than expected. Hadtle free experience. Bought the same dress last year in different colour/pattern, quality of this year's dress... Ver más
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With Mother’s Day, fast approaching I visited the Newcastle store after viewing the Kaia knitted mule slippers in Ivory on the FatFace website. Sarah the Sales Associate who I had the pleasure of mee... Ver más
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
SU7 Monument Mall, 10 Blackett Street, NE1 7AJ, Newcastle upon Tyne, Tyne & Wear, Reino Unido
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Easy process, easy on line and great communication te collecting etc.

Respuesta de FatFace - NEWCASTLE 2
Easy to order online and speedy delivery for free collection in store. Perfect

Respuesta de FatFace - NEWCASTLE 2
Arrived early and staff were very friendly.
Skirt was more of a dark dusky pink than a burgundy as it was described, but lovely fabric.

Respuesta de FatFace - NEWCASTLE 2

Respuesta de FatFace - NEWCASTLE 2

Respuesta de FatFace - NEWCASTLE 2

Respuesta de FatFace - NEWCASTLE 2
I place my orders online and the site is easy to use. Deliveries arrive at my local shop quickly and no problem with returns. The staff in the store are always very friendly and helpful

Respuesta de FatFace - NEWCASTLE 2
Really good quality pique polo shirts. Would highly recommend. Next day collection in-store was quick and easy.

Respuesta de FatFace - NEWCASTLE 2
Staff always helpful, polite and smiley!! Very can do attitude !

Respuesta de FatFace - NEWCASTLE 2
The bag was great and exactly as described. My wife is happy to have it as a nice gift.

Respuesta de FatFace - NEWCASTLE 2
I was in store today, I got what I was looking for in my size,the sales assistant was really nice I would shop here again.

Respuesta de FatFace - NEWCASTLE 2
Beautiful shop space in old building. Staff fantastic…. Relaxed, happy, helpful, pleasant.
Great clothes, hoping they don’t change following the Next takeover.

Respuesta de FatFace - NEWCASTLE 2
Staff are always helpful and friendly and shop is always clean and well stocked.

Respuesta de FatFace - NEWCASTLE 2
Ordered and paid for item online and arranged to collect from my nearest store. I was kept up to date on my order by email and notified when it was available to collect. Popped into store and collected item with no delays.

Respuesta de FatFace - NEWCASTLE 2
They were very understanding of indecision in buying and very patient for my purchase before collection.

Respuesta de FatFace - NEWCASTLE 2
Easy to order, free collection in store. Great quality, sustainable clothes. Staff are always helpful.

Respuesta de FatFace - NEWCASTLE 2
Easy online ordering process and emailed with relevant updates on the progress of my order. Polite and helpful staff when collecting from shop.

Respuesta de FatFace - NEWCASTLE 2
Beautiful hoodie fantastic quality for the price really warm and true to size I had a medium and fits purfect well done to fatface definitely will be buying from you again and it was delivered to me the next day

Respuesta de FatFace - NEWCASTLE 2
Loved the quality of the clothes and ordered on line and collected from store. Staff very friendly.

Respuesta de FatFace - NEWCASTLE 2
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