This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Ver más
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Localización
Cambiar localización9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB
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Consulta las opiniones de los clientes
Quick delivery to store, staff were friendly on collection (as usual), the jumper looks like it’s great quality with long sleeves, for extra coziness. Haven’t had the chance to wear it yet.
La empresa ha respondido
Easy shopping experience, lots of space in the changing room and just the right amount of help given.
La empresa ha respondido
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Reino Unido
- 01159 418295
4,7
Excelente
231 opiniones
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Arrived on time easy return unwanted…
Arrived on time easy return unwanted items to shop
7 de mayo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Hilary, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Hi Zoe thank you for looking after us, Top worker
Hi
Went to Fatface Hockley Nottingham bought clothes and shoes.
Girl called ZOE who served us was excellent really helpful. We will go there again.
Thank you again ZOE
6 de mayo de 2022
Opinión espontánea
Respuesta de FatFace - NOTTINGHAM 3
Hi there
I am so happy to read what a positive experience you had in the Nottingham store. I will be sure to pass this on to the wonderful team.
Enjoy your Fatface purchases :) DW
Feels great just what I wanted
6 de mayo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Lyn
Thank you for your 5* review.
I am so glad to hear that you were happy with the item you received.
Have a lovely day DW
I bought a blouse which when I get home…
I bought a blouse which when I get home was found to be faulty.
I was served with the upmost kindness, and the assistant went out of her way to replace and advise. Excellent shopping experience
4 de mayo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Helen,
Thank you for your 5* review. I happy to hear that our crew member was so helpful and that you happy with the service you received. Have a great day! Many thanks-AB.
Smart lightweight coat
Smart lightweight coat bought for summer breezes and chilled evenings - ideal for going to football matches in - black for Magpies Notts County with a hood. In the sale 35quid bargain 👍
23 de abril de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Rosie, thank you for your fabulous review! I am so pleased to hear you had a positive shopping experience and you are pleased with the coat you bought! Take care, LE
Great store
Great store, great service, great clothes - it’s why we keep coming back!
21 de abril de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Jo
Thank you for the kind words and review on our Nottingham store, I will make sure to pass this onto them. JB
Great fit and ideal length
Great fit and ideal length, love the detail buttons at the back
16 de abril de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good Afternoon Candy
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase.
I hope you have a great Easter.
- EP
Excellent service
Excellent service. Ordered in store and ordered online as well. Items arrived quickly before estimated delivery time. Love the quality of the clothes
30 de marzo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good Morning Pamela,
Thank you for your 5 star review. Glad to hear your order arrived promptly and you loved the quality of the items! -KC
Good quality clothes
Good quality clothes. Decent prices. Friendly staff! A+
26 de marzo de 2022
Opinión espontánea
Respuesta de FatFace - NOTTINGHAM 3
Hi Scott, Thank you for your lovely review of the Nottingham Store - This will be passed on to them :) Take care - LE
5 stars: Excellent
26 de marzo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good afternoon Michael,
Thank you for your 5* review :)
This is exactly what we love to hear from our lovely customers!
Have a great day!- DW
Like the dress and boots purchased
Like the dress and boots purchased, and good sale discount
15 de marzo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hello Elaine,
Thank you for your 5* review.
So happy to hear you are pleased with your new dress and boots! Enjoy wearing them!
Have a lovely day.
Take care, CT
Rude lady in shop upstairs on a…
Rude lady in shop upstairs on a Saturday put me right off....
Ii was returning a top and decided that I didn't want to buy anything else as I could see she was really stressed and didn't want to bother with anyone. This was 9.30am on a Saturday so not sure how she was the rest of day.
What do they say don't bring your troubles to work! I won't be going there any time soon!!
14 de marzo de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hello Sharon,
Thank you for taking the time to leave a review.
I am so sorry to hear what reads to be a disappointing experience in our Nottingham store recently. Your feedback regarding this will be passed on and looked into further. We are sorry you did not enjoy your shopping experience, of course this is not the service we strive to give.
If you need anything further, please do not hesitate to contact our friendly customer service team via email, live chat or over the phone. We are available Monday - Sunday!
Take care, CT
I’ve always enjoyed shopping at fatface…
I’ve always enjoyed shopping at fatface and this has increased with every step they take to a more intentional and sustainable clothing collection.
Ordered online using Christmas vouchers and everything arrived really quickly, true to size and great quality. My son also loved his new tops, although there is still definitely a divide between stereotypically boys and girls clothes in fatface
Look forward to my next shopping experience.
25 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Zara,
I'm so glad that you are still enjoying you experience with us! It's great to hear that your son is loving his clothes and that everything has arrived quickly and easily for you.
Have a lovely day!
JH
Quality products and lovely staff as…
Quality products and lovely staff as always
14 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Mills,
Thank you for your 5* review. We love to hear such fantastic feedback. Have a great day. Many thanks-AB.
Excellent friendly service
7 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good Morning,
Thank you so much for your review, this is exactly what we love to hear from our wonderful customers! -CA
Very helpful staff
Very helpful staff, great choice of clothes. Very well organised shop layout
6 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hiya James, Thank you for taking the time to leave us such a great review, So pleased to hear you had a great shopping experience in our Nottingham store. LM
your customer service is appalling had…
your customer service is appalling had a problem since September and still not resolved they do not answer your email send a email 28 December 2021 and on 17 January 2022 still waiting for a reply
2 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good afternoon Theresa,
I'm so pleased that we were able to get this sorted over the phone. If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further.
Have a lovely day!-CA
Quick delivery and good quality clothing.
Quick delivery and good quality clothing. I’m a fan of the brand due to the shorter length size and modern styles. The sales are amazing and offer great discount. I buy from my local Nottingham store and the customer service is friendly and extremely helpful.
2 de febrero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Good Morning Paula,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a lovely day! CA
Love fatface clothes fit nice staff are…
Love fatface clothes fit nice staff are lovely when you shop in store no where else comes close
30 de enero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Sharon, Thank you for taking the time to leave us such a lovely review about our clothing, our stores and our staff. Hope you continue enjoying shopping with us. LM
I love Fatface
I love Fatface. The shops, staff and products are fabulous. The products are expensive but as a treat they are a joy to own. The online service is excellent too.
26 de enero de 2022
Respuesta de FatFace - NOTTINGHAM 3
Hi Eileen, Thank you for leaving us a 5* star review. It is Lovely to hear that you love FatFace and our products as well as receiving great service online.
Take care, LM
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