Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit A 11/12 Queen Street, OX1 1EJ Oxford, Oxfordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... Ver más
La empresa ha respondido
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
La empresa ha respondido
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, Reino Unido
- 01865 251428
4,5
Excelente
159 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de FatFace - OXFORD 3
Hi Sally, Thank you for your review. I am so pleased to hear you love your new purchase - this is wonderful to hear! Take care, LE
…Happy customer always 😀
Exellent quality always great to shop at fatface lovely helpfull staff great experience
3 de junio de 2022
Respuesta de FatFace - OXFORD 3
Good afternoon Diane!
I am so happy to read what a positive experience you had in the Oxford store. I will be sure to pass this on to the wonderful team.
Have a great day DW
Using PayPal means you cannot return to store for a refund
Not ideal that you cannot take a product back to a shop if you bought it online using PayPal. Wasted trip to Oxford yesterday to be told this. ( the return slip says you can take back to a store!)
If you have an issue make it obvious online and we can use another payment method so we can take back to store for a refund if needed
23 de mayo de 2022
Respuesta de FatFace - OXFORD 3
Hi Katie
Thank you for taking the time to leave a review. Sorry for any inconvenience caused. I have emailed you separately with an up date of our terms and conditions.
Best Wishes DW
plenty stock of my size
plenty stock of my size, very quiet store on a Tue morning, friendly staff
10 de mayo de 2022
Opinión espontánea
Respuesta de FatFace - OXFORD 3
Hello Joe
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Good helpful staff
6 de mayo de 2022
Respuesta de FatFace - OXFORD 3
Hi Susan,
Thank you for your 5* review. Many thanks-AB.
its a very long time since I have had…
its a very long time since I have had such lovely, helpful customer service at the Oxford (Queen Street store) I always struggle to find Jeans or Trousers that are a good fit but the lovely staff knew their products and helped me to find a perfect fit.
15 de marzo de 2022
Respuesta de FatFace - OXFORD 3
Hello Susie,
Thank you for your 5* review.
I am so pleased to hear that the crew in our Oxford store were helpful and assisted you with your purchase of some new bottoms. We hope you were able to find something that suited, and you enjoy wearing!
Have a great day!
Take care, CT
Respuesta de FatFace - OXFORD 3
Hiya, thank you for the 5-star review. Great to read that your happy with your new purchases and who doesn't like a bargain. Take care, LM
Satisfied customer
Visited Fat Face in Oxford. The shop is beautifully displayed and tidy. Staff are friendly and helpful. As always I love the top I purchased. Products are well made with unusual designs. My favourite brand.
24 de febrero de 2022
Respuesta de FatFace - OXFORD 3
Good Morning Margaret,
Thank you for your 5 star review. It is great to hear your thoughts on our Oxford store. I have passed this feedback onto the team for you. Have a great weekend! -KC
Very helpful staff
Very helpful staff polite and knowledgeable great service
30 de diciembre de 2021
Opinión espontánea
Respuesta de FatFace - OXFORD 3
A lovely review! Thankyou - CP
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.