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FatFace - PERTH Opiniones 138

TrustScore: 4.5 sobre 5

4,7

Unit 2 52/108 High Street, PH1 5TH Perth, Perthshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

- easy ordering - fast delivery for collection to the shop - no-fuss handover in the shop - superfriendly staff For me as coming from abroad regularly it's a must to visit the Perth FF shop each... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very prompt delivery after ordering. Staff in shop always extremely pleasant and helpful. The tops I purchased in sale are lovely, very good quality as always.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, Reino Unido

  • 01738 622446

4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service and great products

I love the quality of the products from FatFace and the two tops I just purchase did not disappoint. I always get great service in the Perth store even when I’m just browsing

5 de agosto de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Nice jacket and collect from store was…

Nice jacket and collect from store was great

21 de julio de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Staff members all very helpful and…

Staff members all very helpful and friendly

18 de julio de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hi Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

There was a mix up with an item I had…

There was a mix up with an item I had ordered on line. I went into my local Fatface in Perth and the staff. Could not have been more helpful. They immediately ordered the correct item and had it delivered to my home express delivery. The dress arrived on time for the function I was going to. Hoorah!

27 de junio de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hi there,
Thank you for taking the time to leave your 5* review.

I am sorry to hear there was a problem with your order. I am pleased the store were able to get this resolved fast and efficiently! We look forward to welcoming you back soon.

Take care.- GM

Valorada con 5 estrellas sobre 5

Faulty flip flop

I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more helpful they immediately replaced the flipflops stating they were faulty, could not ask for better customer service. Really nice friendly helpful staff.

30 de junio de 2024
Opinión espontánea
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Helpful friendly staff

22 de junio de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found our crew in our Perth store to be so friendly and helpful during your visit to store. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valorada con 5 estrellas sobre 5

Clothing Quality

Very impressed with the clothing quality (navy blue lobster print jumper) and the size guide is perfect as when it arrived, my jumper fitted me like a glove. Would recommend to a friend.

6 de mayo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valorada con 5 estrellas sobre 5

Great products, great people

I’m a 45 min drive from Perth, but it’s worth the trip to see and feel the FatFace clothes ‘in real life’. Great range of jeans styles, shirts that fit and feel good to wear, and the best shorts and flip flops too! The staff are super helpful and friendly - making it all a great experience. Plus the clothes last more than a few washes and don’t ‘cost the earth’ more than they need to. Well done FatFace.

18 de mayo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Good morning,

Thank you for taking the time to leave your review.

I am so so happy to read that you received such a great service in our Perth store and that you are loving the feel of the store. I will be be sure to pass this on to the team.

All the best, MM

Valorada con 4 estrellas sobre 5

On line is good but in the Shop is best

I ordered a pair of the Breakyard cargo trousers in Navy on line, but Parcel Force messed up the delivery, so decided to try my luck at the local shop in stead, the staff in the shope couldn't be more helpful and I ended up buying another pair in Olive Green, the fit is great, and the material is really thick so will do right through the summer and into winter, the only minor gripe is that they are quite narrow in the leg and would be better if they could be converted to shorts for the hotter summer days, or trips to the beach. But all in all very please with them, so much so that I also bought myself a Broadsands Jacket while in store, now this is really nice the fit is fantastic, it feels nice on, the fleece collar is detachable so can be worn in the summer as well as when it turns colder. Very happy with my trip to the store, and will be keeping my Navy Breakyard Cargo trousers when they are finally delivered by Parcel force

2 de mayo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello Richard
Thank you for your review.

I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP

Valorada con 5 estrellas sobre 5

Fabulous shoes for the summer

Highly recommend
Great quality and comfortable
True to size
Wonderful service in store when returning the other pair
Refunded quickly

1 de mayo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Nice leather belt

I'd bought a belt online. It took a while to be delivered instore but I was notified when it had arrived and collected it same day. The Large a little too large but belt sizings generally don't seem to conform to expectations of sizing. Like it and kept it. No problems.

6 de mayo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Great bargain. Easy collection

Easy collection in store with couple lovely shop assistants for earrings great buy in sale

26 de abril de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Pleasant and helpful staff in local shop

Pleasant and helpful staff in local shop, great delivery when ordering online, and good quality items

11 de abril de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Lovely jacket thankyou 😃

4 de abril de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you are loving the quality of your new order and that this is a great fit. I hope you continue to love our products as much as we do.

All the best, MM

Valorada con 3 estrellas sobre 5

Unable to return if paid via Paypal

Unable to return items to store as had paid via PayPal. Never had a problem before but puts me off wanting to buy from you online again.

27 de marzo de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello
Thank you for your review.

I am so sorry to hear this,

If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com

EP

Valorada con 5 estrellas sobre 5

Perth Staff outstanding

Just visited the Perth shop…Customer service was outstanding, I was served by a young man who went above and beyond to find me a tunic. Cheerful, helpful staff with a sense of humour, rare these days.

2 de abril de 2024
Opinión espontánea
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Had trouble ordering a handbag online

Had trouble ordering a handbag online, was in town and popped into Fatface town store (Perth) and Liam a really helpful pleasant guy ordered up my handbag no problem and got it sent to my home. Thanks

11 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello, Thank you for your feedback regarding your trip to the Perth store. It is so wonderful to read such lovely feedback and we will pass this on to them! Kind Regards TS

Valorada con 5 estrellas sobre 5

Lovely shopping experience

Beautiful products, excellent quality & prompt service. Ordered some tops for spring. Love the new colour options. Had to replace my very old navy & white stripped Breton cotton long sleeve top as it’s done its time. Still love it so very happy to see them again. Ordering process easy & delivered quickly. Unfortunately PJ bottoms were too big & my error I ordered 2 of the same top but not to worry, I happened to be near a shop so rather than post I returned there. Perfect customer service from the Perth staff as always. A credit to your brand.

13 de febrero de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Very friendly staff

29 de enero de 2024
Logotipo de FatFace - PERTH

Respuesta de FatFace - PERTH

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience with our crew. We look forward to welcoming you back soon!

Take care. -GM

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