Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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Consulta las opiniones de los clientes
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... Ver más
La empresa ha respondido
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... Ver más
La empresa ha respondido
Excellent customer service from Ringwood Fatface. I was unable to visit on Friday so telephoned to ask if a particular item was in stock. The young lady told me they had one and she would put it aside... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, Reino Unido
- 01425 473639
4,5
Excelente
118 opiniones
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very helpful staff.
A return and replacement was made so much easier by the helpful shop assistant.
5 de enero de 2023
Respuesta de FatFace - RINGWOOD
Hi Alan, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful
Very helpful, patient staff with excellent product knowledge and advice.
18 de noviembre de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Good afternoon, Nigel
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Ringwood store.
Take care, JB
Good choices and delivery when expected
28 de octubre de 2022
Respuesta de FatFace - RINGWOOD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff were very helpful and…
The staff were very helpful and courteous. As well as buying a dress I had to bring back an item that was too small and that I had ordered online. I assumed they would post it for me so had wrapped the parcel, but they were able to reimburse my account there and then. Great service!
12 de octubre de 2022
Respuesta de FatFace - RINGWOOD
Good Afternoon Ruth,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS
Lovely helpful staff
Bought shorts and sweatshirt for hubby- so difficult to find smaller sizes for blokes- perfect fit in xs
16 de septiembre de 2022
Respuesta de FatFace - RINGWOOD
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - RINGWOOD
Good Morning Andy,
Thank you for your 5 star review. It is great to hear you are content with the service that we provided. Make sure you have a lovely weekend! -KC
As always a lovely visit to a FF store!
As always a lovely visit to a store where everyone helpful and non intrusive. The store was pleasant and had a nice atmosphere and attractive displays.
7 de septiembre de 2022
Respuesta de FatFace - RINGWOOD
Good afternoon,
Thank you for your review.
I am so pleased to hear that your recent visit to our Ringwood store was a great experience. We hope to see you again soon.
Have a wonderful day!
Take care, CT
Just popped in this morning for a quick…
Just popped in this morning for a quick look at the sales rails and found a lovely striped sweatshirt which fitted well, so very pleased, The sales assistant was very pleasant and made my visit enjoyable
5 de septiembre de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Hi Sue, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Having had a problem with e receipt I…
Having had a problem with e receipt I visited Whiteley shop. I was served my a most unhelpful assistant. I then went to Ringwood where the problem was quickly identified and sorted. What a difference a member of staff makes. Despite Whiteley being more convenient for shopping I would be reluctant to return there.
23 de julio de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Good afternoon Stephen,
Thank you for taking the time to leave a review.
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your weekend DW
I was looking for a dress for my…
I was looking for a dress for my holiday. When I went to have a look in the Ringwood branch the ladies where soo helpful! I tried a few dresses on, however the one I fell in love with was to big and no smaller sizes available in store. The young lady was able to order me the correct size. Very pleased with the service received and I will definitely be coming back!
22 de julio de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Good afternoon Charlotte,
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely weekend :) DW
Helpful stafff
It’s nice to go to a shop with helpful ladies so kind and very understanding I will always use this shop as long as the staff stay thanks to the team I love my outfit
Maria
21 de julio de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Good afternoon Maria,
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Member of staff was very helpful and…
Member of staff was very helpful and friendly and the store seemed to have more of my size in stock.
14 de julio de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Hi Penny, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Friendly service in Ringwood today
Friendly service in Ringwood today, and came away with a beautiful linen dress. Very happy
9 de julio de 2022
Opinión espontánea
Respuesta de FatFace - RINGWOOD
Good Afternoon Ana
Thank you for your review.
I am so pleased to hear of your recent experience in our Ringwood store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Always a good choice of garments and…
Always a good choice of garments and very helpful members of staff Always willing to help. Shopped at the Ringwood store although a small store the choice is always good.
23 de junio de 2022
Respuesta de FatFace - RINGWOOD
Hi Denise, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again! Have a great day, - ES
Good service in Ringwood store
15 de abril de 2022
Respuesta de FatFace - RINGWOOD
Good Morning Andy
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Ringwood store. Please be assured that I have passed this onto the crew members involved for you.
Happy Easter. - EP
Great service as always ☺️
3 de febrero de 2022
Respuesta de FatFace - RINGWOOD
Good Afternoon Alex
Thank you for your 5* review and for taking the time to pass on such lovely feedback to us.
I hope you have a lovely weekend!
- EP
Respuesta de FatFace - RINGWOOD
Hi,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
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