Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... Ver más
La empresa ha respondido
Online order very straightforward and delivery as expected Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service s... Ver más
La empresa ha respondido
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... Ver más
La empresa ha respondido
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale. Ordered online, and delivered quickly and collected in store. Only gripe is why oh... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4 The Square, SY1 1LA, Shrewsbury, Shropshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de FatFace - SHREWSBURY
Great service lovely staif Nothing is too much trouble I do online shopping but have it delivered to the shop.It's safer that way , staff always Pleased to see you.

Respuesta de FatFace - SHREWSBURY
Sweatshirt was bought as a gift and recipient was very happy with it.

Respuesta de FatFace - SHREWSBURY
Happy with my new PJ bottoms, very nice and especially at sale price. Good service by and nice long-lasting products from Fat Face for a number of years.

Respuesta de FatFace - SHREWSBURY
The convenience of being able to order to the store, try on and then return any things that didn’t fit or weren’t as expected, straight away. It really is a joy

Respuesta de FatFace - SHREWSBURY
Everything about FatFace is excellent from the customer service in shops to on line delivery. Especially the efforts made in the Shrewsbury shop to make you feel welcome as soon as you enter by just greeting you with a smile. Again great product with a great service to back it up.

Respuesta de FatFace - SHREWSBURY
Got a lovely coat - the store assistant in Shrewsbury store helped me try it on it was the last one in my size but I wanted to go away and think about it. The next day mum said she would like to get me the coat as a gift - wondering if it would still be there I realised I was able to call the Shrewsbury store directly the next day and speak to a store assistant who helped to get it put aside for me to collect the following day. All of the staff were so lovely and helpful and I came away with the lovely coat and a fabulous customer experience- thank you all.

Respuesta de FatFace - SHREWSBURY
All good, quick delivery, all together no having to wait for the odd thing.pleased with everything.

Respuesta de FatFace - SHREWSBURY
Ordering on line is very easy. Delivery was prompt. Staff in shop where we collected the order were very friendly and efficient.

Respuesta de FatFace - SHREWSBURY
Good service. Item ordered was available in my chosen store exactly of the day I had chosen.
Staff were very friendly and helpful when I came to collect the item.

Respuesta de FatFace - SHREWSBURY

Respuesta de FatFace - SHREWSBURY
Great service especially Glenda who went well out of her way to help. Many thanks 👍

Respuesta de FatFace - SHREWSBURY
Great service from Glenda and Emma today. I appreciated the help whilst purchasing a scarf as a gift

Respuesta de FatFace - SHREWSBURY
Wonderful customer service…. as always! Emma and Glenda are just marvellous.

Respuesta de FatFace - SHREWSBURY
Called in to buy a couple of warm shirts for winter at the Shrewsbury branch, we are regular customers and our dog drags us in there as she loves a cuddle and treats from the staff. Today however as we entered the branch our dog Tilly fussed a member of staff but I was told not to go near the till area as the member of staff there didn't like dogs. We walked out and bought the shirts elsewhere. Maybe if you're advertising a dog friendly company you should recruit dog freindly staff.

Respuesta de FatFace - SHREWSBURY
Lovely jacket. Perfect fit. Staff in store very helpful when I collected it. The same great quality we expect from Fat Face.

Respuesta de FatFace - SHREWSBURY
Having seen the Hoodie last year, I was delighted to find it on-line, in stock, in my size and in the sale. A Great purchase all round!

Respuesta de FatFace - SHREWSBURY
Fast delivery to shop, good communication, easy pickup, helpful staff

Respuesta de FatFace - SHREWSBURY
Absolutely fantastic service. Quality of the goods are very high. My favourite shop of all time. Thank you.

Respuesta de FatFace - SHREWSBURY
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.