I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Ver más
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I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Ver más
La empresa ha respondido
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... Ver más
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Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Ver más
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Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Ver más
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Reino Unido
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Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH
I regularly shop in Exeter or Sidmouth stores, I like the brand, comfort, fit and quality. Suits me sir!

Respuesta de FatFace - SIDMOUTH
I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. However, it was strange that I had to pay for the exchanged trousers and that the refund for the returned trousers would come from Head Office which would take a few days. Considering it was a straight exchange this was a little odd, though I do understand the original purchase was online it didn’t feel very favourable to the customer. That said, no fault at all with the shop and the team there but maybe something for Head Office to consider. The trousers are great. Good quality and great price in the Sale.

Respuesta de FatFace - SIDMOUTH
Good service. I ordered a linen shirt to collect in a different county where I was going to be on holiday. No problems, everything went smoothly. The shirt is a good fit and true to size.

Respuesta de FatFace - SIDMOUTH
Loved the shop, found what I was looking for and there was a sale on

Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH
Customer service was great , I like the quality of your clothing especially the men’s T-shirts

Respuesta de FatFace - SIDMOUTH
Brilliant service @ Fat Face Sidmouth. Thanks to Connie and Jennie. Went out of their way to find a top for me when the sale had finished and all items had been bagged up! They did find the top I wanted.! Happy customer!!

Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH
This is the second time when we have ordered things and they go missing and all you do is refund us, if things are going missing you should be looking at your processes and getting it sorted, if they are being stolen you should change the carrier, will not be ordering again.

Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which reflects in the price.

Respuesta de FatFace - SIDMOUTH
Still my favourite clothing range even though I’m now 70, stylish but comfortable.

Respuesta de FatFace - SIDMOUTH
Nice jeans. I wish the long length jeans were available in store rather than only online but otherwise happy.

Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH

Respuesta de FatFace - SIDMOUTH
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