Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Consulta las opiniones de los clientes
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Ver más
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Ver más
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Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Reino Unido
- 01756 798862
4,7
Excelente
156 opiniones
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Gold star service from the staff at…
Gold star service from the staff at Skipton Fat Face last week:
I had seen a bag online that I was thinking of buying for my husband, but no dimensions were shown. So I called into the store. They found which stores stocked the bag and asked them to measure it and wrote down the dimensions. Also ordered it in store for me to collect.
So helpful-
And my husband loves the bag.
12 de junio de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great chinos, delightful crew
I went looking for a pair of chinos at FatFace (Skipton). I was able to find the right style, waist and colour in seconds. Needing a slightly shorter length, I looked round and, straightaway, Sue was there to check stock and online. In the end, I decided to buy now and adjust. Morgan handled the sale with panache. Basically, these chinos are a great product, and the crew at FatFace Skipton are a delight to shop from!
3 de junio de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely top
Lovely top but had to send it back as it wasnt suitable. The returns process has been easy and painless. Thanks.
26 de mayo de 2025
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service from Morgan at Fatface
Service from Morgan at Fatface, Skipton was excellent. He didn’t pounce but waited politely until I looked like I needed help. After that I had a first class service and highly recommend this store.
31 de mayo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautifully made
Excellent service from FatFace as usual. Can't fault anything. Our No 1 store.
22 de mayo de 2025
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Great customer service from staff in…
Great customer service from staff in Skipton store. A pleasure to shop there. Will definitely return
3 de mayo de 2025
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
What a great service from your shop assistant Sandie.
What a great service from the shop assisstant Sandie (Skipton).
I was deciding which fleece to purchase and needed help.
Sandie, came to my aid, bringing various fleeces, different sizes and took the time to help me.
As a bloke I would have just walked out, unsure of what I wanted or what looked good.
Sandie, give me advice and time in helping me decide.
Thank you very much for your help, much appreciated.
FatFace you have a diamond there.(Sandie).
I’ll be back to buy again from Fat Face in Skipton.
22 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Many thanks to Gemma at the Skipton…
Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't available but Gemma kindly ordered the over shirt from the warehouse for direct delivery to our home address the following day. Absolutely fantastic customer care, thank you Gemma.
14 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Ordered item online
Ordered item online, informed of arrival in store for collection in a timely manner, efficient and friendly service with a smile in store. Altogether highly convenient and item exactly as expected from online image.
14 de marzo de 2025
Respuesta de FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Dog Friendly! Helpful & Friendly staff
Thank you Sandy for all your help choosing some shirts today for my Hubby & myself. Was great to see that FatFace is Dog Friendly! Our little 🐾🐾 guy loves coming shopping with us and he was so happy to be given a treat or two. Thank you for making it a great experience!
12 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Really friendly staff
Visited the store yesterday and was helped by Morgan with a few sale related queries, really helpful and friendly! Will be back
11 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Excellent service!
Ordered a tee shirt and the store assistant (Morgan) was so friendly and professional. A new member of staff too, very positive experience. Thank you.
9 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello Anthony
Thank you for your review.
I am so pleased to hear that you had a great experience in our Skipton store recently, your feedback will be passed on to the team! We look forward to welcoming you back soon.
Take care, CT
I visited the Skipton store today…
I visited the Skipton store today 11/3/25 and the young guy who served me was so polite and helpful - his name is Morgan, a credit to your store, thank you ☺️
11 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT
Friendly and efficient service
Friendly and efficient service, as always. Above and beyond today as I was under time pressure and have a busy few days ahead. Gemma offered a creative solution/ contingency to getting a birthday gift to its destination so I can now cross this job off my list. Thank you!!!
6 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Excellent service
Hello, today I called into the Skipton store to exchange a pair is trousers that had a side zip which I couldn’t manage with my arthritic fingers.
Lily was superb, she went over and above to find me a suitable alternative and couldn’t have been more efficient and helpful, what a lovely obliging young lady.
Thank you
4 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Always polite and friendly staff in the…
Always polite and friendly staff in the Skipton store. Nothing is too much trouble.
25 de diciembre de 2024
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The smoothness of looking online for…
The smoothness of looking online for just the right gift and it’s delivery to your shop in my town.
1 de diciembre de 2024
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It’s so easy to order online!
It’s so easy to order online and then collect from the store. Staff are friendly and professional.
I then returned one of my four items and was greeted politely and in a blink of an eye the refund was processed!
2 de diciembre de 2024
Respuesta de FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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