Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Consulta las opiniones de los clientes
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Ver más
La empresa ha respondido
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Ver más
La empresa ha respondido
Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Reino Unido
- 01756 798862
4,7
Excelente
156 opiniones
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Amazing choice
Amazing choice and wonderful staff that are always happy to help
27 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
A pleasure to visit this shop
I was served by Sue who I had chatted to many times in the shop as I am a regular customer and she went above and beyond to locate the dress I wanted which was not in my size She is always so welcoming and a very good salesperson as I nearly always come away with something nice to wear and a smile on my face
10 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Good afternoon, Glenda.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
An amazing level of customer service…
An amazing level of customer service from Simone and Amber. They are a real asset to the store and the company. The store looked amazing and I’ll definitely return.
17 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Positive & friendly store staff
Easy online ordering and really smooth process when I had to return one item to the store.
6 de mayo de 2024
Respuesta de FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly staff make the visit pleasant
29 de abril de 2024
Respuesta de FatFace - SKIPTON
Hi Marie
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Lovely helpful staff
Lovely helpful staff. Nothing too much trouble. Love shopping in Fat Face.
8 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Fabulous service with a smile.
Fabulous service with a smile.
Harrogate store kindly searched for a sale item that was available in Skipton, and this store agreed to hold it for me. When I went to collect it, the lovely assistant checked with me that it fitted okay and that it suited me. Above and beyond the type of service you get in a high end fashion store.
2 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great quality products
Great quality products, fast delivery, friendly and helpful team instore
23 de abril de 2024
Respuesta de FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Great customer service at Fat Face…
Great customer service at Fat Face Skipton. Thanks to Lauren for going the extra mile.....
27 de abril de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great service from Lauren.
Called into FatFace, Skipton, a few weeks ago to by some jeans and a top. Lauren, the attendant, was absolutely delightful and made our shopping experience a real pleasure. We love the quality of the clothing and had previously ordered one particular top online but decided, after trying one in store, to go for a smaller size. Lauren suggested we call back with the top and she would exchange it for the smaller size needed.
When we returned, a few weeks later not only did she remember us but exchanged the top without hesitation. We are very happy customers and have to say Lauren is a credit to this company. We will definitely be returning.
24 de abril de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service today.
Excellent service today. I spoke with Lauren while putting my holiday wardrobe together and she was most helpful. I much prefer shopping on the high street to online.
11 de abril de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great product good quality and value…
Great product good quality and value for money
30 de marzo de 2024
Respuesta de FatFace - SKIPTON
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Breton T's
I love the Breton T's, I have lots of different colours, they are so versatile
16 de febrero de 2024
Respuesta de FatFace - SKIPTON
Good Morning Jenny,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us (We are obsessed with the Breton T's also!) I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer service as always in…
Great customer service as always in Skipton store
13 de febrero de 2024
Respuesta de FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Excellent customer service at Skipton…
Excellent customer service at Skipton Fat Face. I had a complicated return to do and the store manager was very helpful and sorted everything out.
I have been going to this store for years and always found it to be a lovely shop with very friendly staff.
11 de enero de 2024
Opinión espontánea
Respuesta de FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Your helpful staff at the Skipton store
18 de diciembre de 2023
Respuesta de FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Full marks…
Happy to shop in my local stores …. Friendly and happy to help staff!!
12 de diciembre de 2023
Respuesta de FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
6 de diciembre de 2023
Respuesta de FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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