Ordered 3 blouses in the sale for click and collect. Arrived promptly. Was able to try them on in the shop where the sales assistant was really helpful. Couldn’t resist keeping 2 of them. Lovely b... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered 3 blouses in the sale for click and collect. Arrived promptly. Was able to try them on in the shop where the sales assistant was really helpful. Couldn’t resist keeping 2 of them. Lovely b... Ver más
La empresa ha respondido
Having ordered 6 sale items, I collected from Solihull store. The store looked great and the staff were warm, helpful and extremely patient with another customer who seemed to have forgotten the word... Ver más
La empresa ha respondido
Shopping at fat face was a really enjoyable experience with so many good options to choose from, thankful y Amelia helped me pick the right outfit for a nice day out!! Thank you Amelia.
La empresa ha respondido
I didn't like the material the cover up for a swimming costume was made of, too thick. The jeans were well made but were far too wide in the leg. Both items had to be returned. However, the delivery... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
23 Mill Lane, B91 3AR, Solihull, West Midlands, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered 3 blouses in the sale for click and collect. Arrived promptly. Was able to try them on in the shop where the sales assistant was really helpful. Couldn’t resist keeping 2 of them. Lovely bright colours. Great fit. Just right for autumn weekend away.

Respuesta de FatFace - SOLIHULL 2
The staff at my local Fatface are brilliant
For the first time I had a problem with a dress I ordered that did not arrive and the staff sorted it out there and then
I am a regular customer at Solihull fatface and love the fashion

Respuesta de FatFace - SOLIHULL 2
Shopping at fat face was a really enjoyable experience with so many good options to choose from, thankful y Amelia helped me pick the right outfit for a nice day out!! Thank you Amelia.

Respuesta de FatFace - SOLIHULL 2
Great t-shirt. FatFace have been doing it for a few years now and quality is still good and the t-shirt is pretty and practical to wear.

Respuesta de FatFace - SOLIHULL 2
I ordered to collect from the store, it was quick and very smooth. Returns were no hassle, and the quality of the clothes and fit was great :)

Respuesta de FatFace - SOLIHULL 2
Fat Face is one of my favourite brands and the quality is always good. I bought two tops in their sale and one did not fit well at all. I took it back and exchanged it for another, they were very helpful.

Respuesta de FatFace - SOLIHULL 2
Whenever I am in leaminghton or Solihull I always pop in the stores. I like their unique styles, staff is very friendly and helpful always go out of their way to help.The quality is very good.If the product is not in store,order in the store and delivery next day.My winter jumpers I buy all from fat face.

Respuesta de FatFace - SOLIHULL 2
I visited the solihull store and was served by a young lady called Bella, what a super experience , this young lady assisted with empathy and engaged beautifully , a rare but fab retail experience , thank you Bella 😊

Respuesta de FatFace - SOLIHULL 2
I didn't like the material the cover up for a swimming costume was made of, too thick.
The jeans were well made but were far too wide in the leg. Both items had to be returned.
However, the delivery service was excellent as were the staff in the shop in Solihull where I returned them.

Respuesta de FatFace - SOLIHULL 2
Having ordered 6 sale items, I collected from Solihull store. The store looked great and the staff were warm, helpful and extremely patient with another customer who seemed to have forgotten the word ‘please’. All of the items ordered were high quality & value for money, only returned 2 as I hadn’t budgeted to keep it all!

Respuesta de FatFace - SOLIHULL 2

Respuesta de FatFace - SOLIHULL 2

Respuesta de FatFace - SOLIHULL 2

Respuesta de FatFace - SOLIHULL 2
Easy online ordering and chose local store for collection. We ordered a pack of two t shirts for my husband and this proved good value for money. Staff in store were helpful and found our parcel quickly.

Respuesta de FatFace - SOLIHULL 2
Staff in the solihull store were super helpful - wish I knew name of specific assistant who helped me sort out several clothing items at the solihull store, size changes and seeing availability on line for sizes not in store
Just wished they’d let me know there was going to be 20% discount the next day!! 🙈

Respuesta de FatFace - SOLIHULL 2
The excellent customer service provided by the store manager and staff at Fatface Solihull make it a pleasure to shop there. It's lovely to experience friendly and helpful staff where nothing is too much trouble for them.

Respuesta de FatFace - SOLIHULL 2
Dawn the store manager was absolutely fantastic help today so knowledgeable and couldn’t do enough for us, Morgan in store was also extremely helpful, what a fantastic store and shopping experience

Respuesta de FatFace - SOLIHULL 2
I visited Solihull branch, the staff were very helpful! I purchased a pair of dungaree's & a summer ribbed top all in one trouser suit. Quality was excellent! Fat Face clothes are one of my favourite brands !

Respuesta de FatFace - SOLIHULL 2
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.