Easy pick up from another Store
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
La empresa ha respondido
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
La empresa ha respondido
We use FatFace as our local clothes shop, And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
43/45 Marmion Road, PO5 2AT, Southsea, Hampshire, Reino Unido
- 02392 875436
4,4
Excelente
12 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy pick up from another Store
20 de diciembre de 2024
Respuesta de FatFace - SOUTHSEA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer care and quality products
12 de noviembre de 2022
Respuesta de FatFace - SOUTHSEA
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Respuesta de FatFace - SOUTHSEA
Good afternoon, EC
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Southsea store.
Take care, JB
Exchange of Clothing
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
25 de agosto de 2022
Respuesta de FatFace - SOUTHSEA
Hello Loran,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Southsea Store. We hope you enjoy your new purchase and we hope to see you again soon.
Best Wishes DW
Love the Southsea location
Love the Southsea location. Super friendly and helpful staff.
22 de agosto de 2022
Respuesta de FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Store is always so inviting
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
20 de agosto de 2022
Respuesta de FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Respuesta de FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
We use FatFace as our local clothes…
We use FatFace as our local clothes shop,
And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
30 de junio de 2022
Respuesta de FatFace - SOUTHSEA
Good afternoon, Amelia
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Respuesta de FatFace - SOUTHSEA
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Southsea store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
Really great company
Really great company . Quick delivery and good quality clothing.
9 de marzo de 2022
Respuesta de FatFace - SOUTHSEA
Hi Sue, Thank you for your 5* review. Have a great day! Many thanks-AB.
Had to send it back
Had to send it back, very large with no shape, such a shame as so soft
7 de marzo de 2022
Respuesta de FatFace - SOUTHSEA
Good morning Martine,
Thank you for taking the time to leave your review.
I am sorry to learn that the item you purchased was not suitable on this occasion. I will pass your feedback regarding this to our garment tech team to look into further. Should you need any further assistance, please do not hesitate to get in touch with our friendly customer service team via email, live chat or phone. We are available 7 days a week.
Take care, CT
Delivery was well before the estimated…
Delivery was well before the estimated date, within the time frame I was allocated and I love my new jumper, so all good.
30 de noviembre de 2021
Respuesta de FatFace - SOUTHSEA
Hi Maureen,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.