Great clothes - well made and comfortable. Easy to order online and a friendly shop assistant when collecting from the store.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Cute sun dress in great fabric- very good quality cotton. Easy to order and collect from the store .Arrived quickly, and kept informed .The staff were really helpful when I collected the dress .
La empresa ha respondido
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... Ver más
La empresa ha respondido
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
81 Market Street, KY16 9NX, St�Andrews, Fife, Reino Unido
- 01334 479726
4,8
Excelente
130 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely and friendly customer service
Lovely and friendly customer service! Needed help finding some specific earrings for a graduation event and they were very helpful!
3 de junio de 2024
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
What a welcome…and exemplary customer service
Just picked up my new baby blue summer dress from the team at Fat Face and as ever met with the sunniest welcome and they remembered I was going to Berlin with a St Andrews T-shirt for a friend. Is that not the beat service you could ask for. Thank you ladies see you again soon…if my husband will let me 😜
3 de abril de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Popped into Fat Face in St Andrews with…
Popped into Fat Face in St Andrews with my wife. Lovely shop and fantastic service. We will be back
5 stars all round
28 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Had a lovely experience at FatFace St…
Had a lovely experience at FatFace St Andrews. The store was well-organized, and the staff were friendly and helpful. A great selection of quality clothing in a relaxed shopping environment. Would definitely visit again!
20 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service in St Andrews today
Great service in St Andrews today. I always enjoy a visit to this friendly store.
21 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Lovely staff.
Always such a lovely experience being in this store. Great staff and always a beautiful selection of clothes.
25 de marzo de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Shop doors locked
Travelled 10 miles to collect parcel at 4pm today to find doors locked and sign saying ‘back soon’. I phoned shop at 4.20pm today to be told it might be 4.30-4.45 before open. I had a further appointment to go onto so therefore could not wait…..only hope my parcel is not returned before I’m able to travel to collect again! Very disappointed!
23 de marzo de 2025
Respuesta de FatFace - ST ANDREWS
Hello Fiona
Thank you for taking the time to leave your review. I am sorry to hear that the store wasn't open when you attempted to collect your order, I can understand that this is disappointing.
Unfortunately our store was closed for 15 minutes due to an unexpected fire alarm test that was taking place.
We do apologise for any frustration that this has caused.
Take care, LE
Very friendly.
19 de marzo de 2025
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - ST ANDREWS
Good afternoon,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Fantastic service at this store
Fantastic service at this store - greeted with a smile by staff. One staff member was particularly helpful (J something?) when choosing a dress for my girlfriend. Got a very nice VW top too, will be back!
20 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic Customer Service
I recently went to Fatface in St Andrews and was pleasantly surprised by the customer service. I received great fashion advice from an employee, Kirsty, which made me feel much more confident in the clothes I purchased. Since then all my friends have complimented the clothes I bought. I will be going again.
12 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic Service!
Fantastic service from a helpful, cheery bunch. Store was immaculate.
12 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went to the St Andrews store recently…
I went to the St Andrews store recently and had a nice experience in store. Staff lovely and clothes lady was so nice. I’m a big lady but feel good in clothes now.
10 de enero de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I love shopping in the St
I love shopping in the St. Andrews Fatface store. The staff are always so friendly and helpful. Niamh and June went above and beyond to help me with my query when I was last in store. I will be back!
2 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
At Andrews shop is amazing brilliant…
At Andrews shop is amazing brilliant staf!!
8 de febrero de 2025
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and collect in store
Easy to order and collect in store.
Very friendly and helpful staff.
Lovely range of lightweight headscarf’s.
13 de enero de 2025
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Huge Fan
They consistently have great stock, particularly the earrings. The staff are super lovely and helpful always.
2 de noviembre de 2024
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am still waiting on receiving my…
I am still waiting on receiving my order from the store. NO further updates have come my way!
5 de diciembre de 2024
Respuesta de FatFace - ST ANDREWS
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Love the Fatface store in St Andrews
Love the Fatface store in St Andrews. Such a welcoming store - staff are so nice and friendly. Exceptional customer care from Kirsty who helped me source a backpack that I needed for a Xmas present.
3 de diciembre de 2024
Opinión espontánea
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just good quality clothing
Ordered online.....collected at St Andrews then spent more money. Staff are always friendly and very helpful. Fat face means good quality clothing and I like their donation clothes too. What a great idea.
2 de diciembre de 2024
Respuesta de FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.