The FatFace St David's T-Shirt was not in stock in my size in-store, and I was at the end of my week's holiday in Pembrokeshire. The staff checked stock availability online and found the T-Shirt in my... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I am a frequent visitor to the St. Davids store whenever I am in the area and always enjoy looking in to see what they have. I am usually greeted by the wonderful Pauline, who's positive energy... Ver más
La empresa ha respondido
great quality clothing, delivered quickly after ordering. Tall range is excellent as so few companies cater for men 6 foot plus. An assistant in fatface St Davids told me about the tall range on line... Ver más
La empresa ha respondido
Lovely experience today in the Fat Face St Davids Pembrokeshire store. The 2 members of staff there today, Amanda & Ditta couldn’t have been more helpful. They went above and beyond helpfulness in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
3 The Pebbles, SA62 6RD, St�David's, Dyfed, Reino Unido
- 01437 729599
4,8
Excelente
48 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
From the st David’s shop
From the st David’s shop, I ordered a rugby shirt as the size wasn’t in stock. After a month, I asked if they d heard anything. The staff in the shop found that the order had been cancelled at the warehouse. Neither the shop or I was notified and no refund was given until the member of staff asked about it.
Other items arrived promptly and the staff in the shop could not have been more helpful.
8 de diciembre de 2023
Respuesta de FatFace - ST DAVIDS
Hello there, thank you for taking the time to leave your review.
I am sorry to hear of your recent order experience and I will be sure to pass your comments on.
Take care, LE
Friendly knowledgeable staff in a shop full of quality items
Staff really lovely and helpful. Store is well presented and spacious. Lots of choice. My daughter bought me a lovely coat and it was difficult to just pick one! I bought 2 pairs of mens slippers as Christmas presents and loved them
so much I ordered another pair on-line. They are excellent quality and look cute as well
22 de noviembre de 2023
Respuesta de FatFace - ST DAVIDS
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff at St David’s branch are really…
Staff at St David’s branch are really pleasant & very helpful
9 de noviembre de 2023
Respuesta de FatFace - ST DAVIDS
Good afternoon,
Thank you for taking the time to leave us your review.
I am pleased that you found our crew in our St Davids pleasant and helpful. I will be sure to pass on your lovely review to the team.
Take care, MM
Lovely Experience 😊
Lovely experience today in the Fat Face St Davids Pembrokeshire store.
The 2 members of staff there today, Amanda & Ditta couldn’t have been more helpful. They went above and beyond helpfulness in order to help me obtain Boris the Badger slippers for a Gift for my brother in law.
I await their arrival and look forward to shopping there again soon.
6 de octubre de 2023
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Hi Deni
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The best customer service around
The best customer service around!
A pleasure to deal with .
Beautiful clothes and so well made
9 de septiembre de 2023
Respuesta de FatFace - ST DAVIDS
Thank you for your 5* review regarding your recent visit to our St Davids store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I have always liked the quality of Fat…Magical
I have always liked the quality of Fat Face Cothing especially Airlee sweatshirts, classy and smart. When you wear Fat Face clothing and go out, people know you have taste and wear quality clothing
3 de septiembre de 2023
Respuesta de FatFace - ST DAVIDS
Thank you for leaving us a 5* review! I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
I ordered the product to be delivered…
I ordered the product to be delivered to a nearby store. I was kept well informed of the progress and notified when it had arrived. Collection was straightforward. The item is good quality as I have come to expect from FatFace. Overall very pleased.
10 de agosto de 2023
Respuesta de FatFace - ST DAVIDS
Good afternoon, Pete
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Davids store.
Take care, JB
Great offer on items purchased
Great offer on items purchased, website quick and easy to use and very speedy delivery. Overall, a very quick and simple process.
31 de julio de 2023
Respuesta de FatFace - ST DAVIDS
Good Afternoon Sian,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
Rachel was a ray of sunshine on a rainy day
Always a great selection of quality items. It was a miserable weather day but Rachel at the St David's shop was a ray of cheerful sunshine; helpful, friendly and a good guide to the shop layout, which helped as this one FatFace I'd never visited before. Clean, bright shop and very welcoming. Nice one, Rachel.
26 de julio de 2023
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Wonderful helpful staff and a beautiful…
Wonderful helpful staff and a beautiful little shop
22 de mayo de 2023
Respuesta de FatFace - ST DAVIDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Excellent service
The lady who served me (Anne) was Awsome . She represented your company very well and is worthy of praise .
I Found the size variations in the jean were limited , the trouser length I required in every style were not available .
25 de mayo de 2023
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Thank you so much for your review. We are super pleased to hear of your amazing experience whilst popping in to see us. We will share your lovely comments with our amazing team in store! - RS
Wonderful help and guidance from Amanda…
Wonderful help and guidance from Amanda at your St. Davids store - 5 stars*****
18 de mayo de 2023
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service, easy and friendly
I ordered online but needed to get a different size and my local store sorted me out.
19 de noviembre de 2022
Respuesta de FatFace - ST DAVIDS
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Good quality goods at a great prive
Good quality goods at a great price. Delivered on time
27 de octubre de 2022
Respuesta de FatFace - ST DAVIDS
Good Morning Jane
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good friendly staff and lovely shop In a special location.
Since our visit to St Davids where we purchased a ladies coat we have since bought a jumper also for my wife online. Both were quality items.
25 de septiembre de 2022
Respuesta de FatFace - ST DAVIDS
Hi Ray, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Mama
Im very pleased with the items that ive ordered from fatface just love there range of clothing its got lovely colours in there items .so thank you.
25 de agosto de 2022
Respuesta de FatFace - ST DAVIDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Great range of clothing in styles I…
Great range of clothing in styles I like. Staff really helpful and pleasant beautiful location and successful visit.
28 de junio de 2022
Respuesta de FatFace - ST DAVIDS
Good afternoon Kim
I am so happy to read what a positive experience you had in the St Davids store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day DW
Lovely staff
Lovely staff eager to engage and help. Felt welcomed
10 de junio de 2022
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Good afternoon Mr Davies,
I am so happy to read what a positive experience you had in the St Davids store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon DW
Fantastic overall service!
Fantastic overall service. Staff very friendly, helpful, and knew their stock. Made most welcome and not pressurised to buy. I found some lovely items and returned the next day for a couple more. Due to the low stock on the Henley's in my size, I used the FatFace website and 3 days later had everything that I had chosen. Happy days! The St. David's Pembrokeshire store is the best!
4 de mayo de 2022
Respuesta de FatFace - ST DAVIDS
Good Afternoon Peter
Thank you for taking the time to share your experience in our Lichfield store with us.
Please be assured that I have passed this onto the crew members involved for you.
Have a great Afternoon!
EP
I was helped by really lovely Sarah in…
I was helped by really lovely Sarah in Fat face St Davids today. She went to the store room to find me the right size and was on her own . She was pleasant and obviously enjoyed her job , certainly a credit to Fat face company.
23 de abril de 2022
Opinión espontánea
Respuesta de FatFace - ST DAVIDS
Hi Annabel, what a lovely review for Sarah! This will be passed on to the store and thank you for taking the time to write this! Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.