I use my local Fatface branch quite frequently and always find the staff helpful, friendly and genuinely happy. My most recent purchase has to be ordered for delivery (to the store). They were very... Ver más
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Localización
Cambiar localización45 Market Square, PE19 2AR St�Neots, Cambridgeshire, GB
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Consulta las opiniones de los clientes
Quick delivery time and I was notified. Easy to order and have delivered to shop. Returned one item and received my refund quickly. Staff very helpful and efficient in shop.
La empresa ha respondido
Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... Ver más
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The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Reino Unido
- 01480 476162
4,9
Excelente
133 opiniones
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Great Delivery
Package arrived in store ahead of time. Store staff were helpful, friendly and very efficient.
5 de mayo de 2024
Respuesta de FatFace - ST NEOTS
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our St Neots store to be so friendly and efficient. I will be sure to pass your comments on to the team.
All the best, MM
I received the order very quickly…
I received the order very quickly unfortunately the dresses I purchased were far too long for me.
I rang the local Fat Face store where I ascertained I could take them back there. The young lady in the St Neots shop was very pleasant and efficient.
26 de abril de 2024
Respuesta de FatFace - ST NEOTS
Hi there, I am sorry to hear about this. I hope you are able to find another item to more your fit in the future but I am very happy to hear of the good experience aside from this! Have a lovely weekend! TS
good quality clothes
good quality clothes & always such lovely friendly helpful ladies at the ST NEOTS branch thank you!
25 de abril de 2024
Respuesta de FatFace - ST NEOTS
Hello Angie
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy to order to store so I could try…
Easy to order to store so I could try on and return those things that didn't fit without taking them home. Lovely items but unfortunately all items were not suitable on this occasion. But the counter balance was that i got some bargains for hubby instead!
30 de abril de 2024
Respuesta de FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Purchased in the sale at good price and…
Purchased in the sale at good price and service online and collecting at the shop was excellent.
22 de abril de 2024
Respuesta de FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered online
Ordered online, and delivered to my local store. No hassles with using a 15% off code.
8 de abril de 2024
Respuesta de FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Just really great!!
I really have always had very friendly and supportive service from fatface, prompt easy to use, delivery on time and returns so hassle free. In particular the st neots branch staff going over and above to make my shopping experience an excellent one.
20 de marzo de 2024
Respuesta de FatFace - ST NEOTS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Staff are always very friendly & helpful
19 de marzo de 2024
Respuesta de FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Fav branch
Staff at this branch are helpful and friendly, lovely atmosphere when you walk in, always greeted with a smile.
14 de febrero de 2024
Respuesta de FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great staff in St Neots Branch
Great staff in St Neots Branch. Friendly helpful and happy. It is a pleasure to shop in the store.
4 de enero de 2024
Respuesta de FatFace - ST NEOTS
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Excellent service and products
Excellent service and products, keep it up. We'll done.
18 de enero de 2024
Respuesta de FatFace - ST NEOTS
Hello David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the quality of the materials…
I love the quality of the materials they use. The design is great as well.
17 de enero de 2024
Respuesta de FatFace - ST NEOTS
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely staff and so helpful
Lovely staff and so helpful. All of them were chatting to the customers and it was a great atmosphere in the shop. Makes for a really good shopping experience.
7 de enero de 2024
Respuesta de FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly helpful staff
Friendly helpful staff, the shop in St Neots is brillant. Nothing too much trouble and of course the added bonus of great clothes
27 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service from staff in St Neots…
Great service from staff in St Neots store.
2 de diciembre de 2023
Respuesta de FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful staff -I bought a lovely…
Very helpful staff -I bought a lovely dress at a reasonable price.
Also Had a return item which was completely hassle free and monies returned immediately to my bank account not the usual 3-5 days.
23 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great products at right prices.
Great products at right prices.
Friendly, helpful service.
30 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very efficient pick up staff lovely
22 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Good quality products and excellent…
Good quality products and excellent service with friendly, helpful staff. Clean and tidy shop with products beautifully displayed.
16 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Hi Veronica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy instructions
Quick and easy instructions. Polite and efficient service
19 de noviembre de 2023
Respuesta de FatFace - ST NEOTS
Hello Kim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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