I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his wa... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW Stansted, Essex, GB
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Consulta las opiniones de los clientes
Visited the store today to do a bit more Christmas shopping. Unfortunately one of the items I was buying was out of stock in the size I required. The staff were very helpful trying their best to first... Ver más
La empresa ha respondido
Thank you so much to Harrison at Stansted Airport store for his help. He was super helpful and professional. It's wonderful when you are treated as you are special ✨️
La empresa ha respondido
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW, Stansted, Essex, Reino Unido
- 01279 661617
4,4
Excelente
30 opiniones
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Great customer service especially from…
Great customer service especially from William
25 de julio de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff
Lovely staff! A lovely young man was kind enough to get me a top in my size from off a mannequin. All done with a smile - thanks great service 👍
9 de julio de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was trying to choose between two…
I was trying to choose between two identical pairs of trousers. One was labelled at a lower price than the other. When I queried it, I was told no, it was a manual error and I would be charged the higher price. I left.
18 de junio de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Good morning Alisha
Thank you for taking the time to leave your review.
We are really sorry to hear that you had a disappointing experience in our store. We will reach out to the team to pass your feedback on and provide further training where necessary.
Thank you - LE
It was at Stansted airport shop
It was at Stansted airport shop. The young man who served me was very polite and friendly. Made me less concerned about flying actually!
25 de marzo de 2026
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Stansted airport
Harrison helped make clothes shopping a very pleasant experience.
23 de marzo de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I shopped at this store and was…
I shopped at this store and was assisted very well by member of staff, Morgan. She went above and beyond .
I will use this store again without a doubt
17 de marzo de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff
I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his way to go downstairs for the size of polo we needed. Thanks William.
14 de marzo de 2026
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and return was effortless
Fast delivery and return was effortless
1 de noviembre de 2025
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface Stansted today served…
Visited fatface Stansted today served by Harry who was brilliant really helpful . My items being delivered to my home store ready for my return can’t wait to try them on . Thank you 🤩
10 de octubre de 2025
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer
Just passed through and had the most helpful and pleasant service from Harrison and Rose.
20 de agosto de 2025
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful
Pedro and Shahena and Henry were very helpful and made a good experience for me
Amazing
2 de noviembre de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you so much to Harrison at…
Thank you so much to Harrison at Stansted Airport store for his help.
He was super helpful and professional.
It's wonderful when you are treated as you are special ✨️
17 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hi Elena
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jo and Emily FATFACE super stars!
Jo and Emily from Fat Face at Stsnsted Airport were nothing short of fab today. Thanks for your help, your patience and your lovely smiles 😁😁 Avie
30 de junio de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you found Jo, Emily and the crew at our Stansted Airport store to be so lovely. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really nice friendly staff (two young…
Really nice friendly staff (two young guys) who helped me find the right size for a top I wanted.
30 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stansted store.
Take care, JB
Such friendly staff
Such friendly staff at Stansted.
The T shirts aren't the cheapest but the quality is well worth it.
6 de mayo de 2024
Respuesta de FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The young seller at the checkout made…
The young seller at the checkout made my day. I hope he will have a great future in sales and not only.
13 de abril de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Pedro offered excellent customer…
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was brilliantly helpful. Thank you.
28 de marzo de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I was served by the lovely Rose
I was served by the lovely Rose who made my shopping experience fantastic.
29 de marzo de 2024
Opinión espontánea
Respuesta de FatFace - STANSTED AIRPORT 2
Hello Yvonne
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Respuesta de FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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